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What a great job you and your staff did hosting MEAC tournament attendees. My colleague and I were greeted once we arrived and had the pleasure of meeting Nino who provided superior customer service. Nino went from parking our vehicle in a nice location to...More
Thank Sonya R
Response from Wesley D, General Manager at Courtyard Norfolk DowntownResponded 27 March 2014
Thank you for sharing your comments with us about your recent stay and Nino. It was our pleasure to serve you. I will be sure to share your comments with our staff today at our associate meeting. We loved hosting the MEAC tournament and...More
We spent 6 nights here. Location is in Downtown, minutes away from MacArthur Shopping Centre, the USS Wisconsin Battleship ( worth a visit! ) and Granby street where you can find restaurants and bars ( it's a rather quite area though). Nearby is the "...More
This hotel (from my experience) provides better service and value than the Waterside Marriott which is located down the road. Parking is readily available and more reliable than at the Waterside. The service is prompt and friendly. It is located near the center of toen,...More
Thank Will L
Response from Wesley D, General Manager at Courtyard Norfolk DowntownResponded 21 March 2014
Thank you for your kind comments about your recent stay here with us. We appreciate your business! I will be sure to share your comments with our staff at our next associate meeting. We look forward to having you stay with us in the future....More
I was blown away by the friendly staff here. They were kind, friendly, considerate and took care of anything I needed. This is supposedly the step-down hotel from the Marriott Waterside, but that hotel's customer service pales in comparison to the Courtyard. I was so...More
Response from Wesley D, General Manager at Courtyard Norfolk DowntownResponded 20 March 2014
Thank you so much for the kind remarks. I would like to personally thank you for your business and will be sure to share your comments with our staff. We look forward to having you with us again in the future.
Another time where I wish there were 1/2 stars and would have given this hotel 3.5 stars.
The front desk service was efficient but not hospitable. never made eye contact with me while checking me in and seemed a bit angry. The linens were very...More
Thank Brian V
Response from Wesley D, General Manager at Courtyard Norfolk DowntownResponded 2 March 2014
Thank you for sharing your comments regarding your recent stay with us. I will personally look into the desk clerk service issue and will retrain them on making eye contact! We appreciate your business and look forward to serving your future lodging needs when in...More
US$123 - US$207 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#10 Business Hotel in Norfolk
Non-Smoking Rooms ,
Number of rooms
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