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SpringHill Suites Norfolk Virginia Beach

SpringHill SuitesUS$114*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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SpringHill Suites Norfolk Virginia Beach
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517 Reviews from our TripAdvisor Community

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Showing 515: English reviews
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Atlanta, Georgia
Reviewed 2 days ago NEW

The room was large, spacious, and clean. Easily accessible to nearby sites. Brittany & Cameron were extremely helpful and accommodating. The breakfast was delicious. There were many items available for consumption.

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Helpful?
Thank elementg7
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear elementg7, Thank you for writing such a wonderful review of our hotel! I will make sure to give special kudos to Brittany and Cameron when we have our morning meeting. Please come back and take advantage of our hotel's location, breakfast and wonderful staff!

Reviewed 6 days ago NEWvia mobile

The hotel is average. The staff was great- very friendly and helpful, the rooms were clean, but a bit outdated and a little rundown. The restaurant out front within walking distance is closed, but we were told another will be coming soon to replace it. There are other places to eat within a short driving distance. They also offer a...

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Helpful?
Thank Susan S
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear Susan S, Thank you for taking the time to review our hotel online. Please call our Hotel Manager, Shonie Williams, at 757-333-3100 so we can learn more from your stay and improve for our future guests.

Houston, Texas
Reviewed 1 week ago

After a looong hard drive into Norfolk - it was so happy to be greeted by upbeat staff and the divine Ms "Q" who expedited my check in and even ran an errand for me in town so that I could relax!! Will stay here again!!!

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Helpful?
Thank lpaggie
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear lpaggie, Thank you for such a glowing review of our hotel! I will make sure to pass along your kind word to Ms. Q and the rest of the team! The superior service that Ms. Q provided is an amazing example for our future guests of our team trying to go above and beyond daily. We can't wait to...

Charlotte, North Carolina
Reviewed 2 weeks ago

It's just average. It was clean, but there was no toilet paper in the room. It had a fairly decent breakfast. If I were to rate anything above average it would be the breakfast staff. They were on top of replenishing the very busy breakfast buffet. Also, they were constantly and graciously serving the guest at the tables. They were...

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Helpful?
Thank verypicky4u
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear verypicky4u, I'm sorry to hear that our housekeeping staff missed putting extra toilet paper in the room. I will make sure to speak with our Executive Housekeeper to ensure that this does not happen in the future. I will make sure to pass along your kind comments to the breakfast staff and tell them to keep up the great...

Reviewed 3 weeks ago

Perfect size room for my family of 5; courteous staff; small indoor pool; chlorine was so strong that eyes were burning; continental breakfast available; quiet; clean; free parking but lot is small; close to the beach

Review collected in partnership with this hotel
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Helpful?
Thank mpratt3318
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear mpratt3318, Thank you for taking the time to review our hotel online. I'm so happy to hear that you have enjoyed your stay with us and I hope the next time you're in the area we will see you again.

Reviewed 3 weeks ago

The technology in the rooms needs to be updated. There were no USB ports but outlets were fine with a charging cord. Perfect otherwise, room, staff, service were wonderful. The elevators were also a little slow.

Review collected in partnership with this hotel
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Helpful?
Thank H8400XKmelissas
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear H8400XKmelissas, Thank you for taking the time to review our hotel online. I will speak to our General Manager and Chief Engineer about updating the outlets to have added USB capabilities; although that might be a task for our next renovation. I hope the next time you're in the Norfolk area you will come and visit us again.

San Diego, California
Reviewed 3 weeks ago

I'm sorry, but if this the best Norfolk has to offer, you better just not come. Location off the highway is a plus, Lobby is new and clean, after that this place is need of a major redo. The room is from 1990. Good size, but the dinky AC unit is not powerful enough for reaching the couch area. Rest...

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Helpful?
Thank Andrew B
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear Andrew B, I'm sorry to hear that our hotel fell short of your expectations for your stay. On busy weekends we may have a wait for towels, but I will be speaking to our Hotel Manager to place an order to help us better serve our future guests. Our kitchenettes are the SpringHill Suites standard microwave and refrigerator. Please...

Simsbury, Connecticut
Reviewed 3 weeks ago via mobile

Lobby very nice. Brought luggage to room which was very nice for a motel. But that was because room not ready at checkin time. Breakfast much nicer than most motels. Not all bread. Had hot eggs and sausage and waffles. Front desk and breakfast ladies very pleasant. but then ... given a handicapped room without being told and not what...

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Helpful?
Thank slce123
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear slce123, Thank you for taking the time to review our hotel online. All of our rooms a suites, with a separate living area and sleeping area. Our handicapped rooms are the same layout as our other rooms, with only some modifications. I'm sorry to hear that our front desk did not explain this upon check in and I will...

Rock Hill, South Carolina
Reviewed 4 weeks ago

I travel weekly for business and this hotel has the best breakfast cook of any. The food was fresh, hot and she cared, Bravo!!. The location is ok but not convenient to the better restaurants. My room had 3 plumbing issues which were corrected timely. The layout was confusing however was clean. I am not sure I would stay again,...

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Helpful?
Thank PW541
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear Philip W, I will make sure to pass along your compliments to the chef! We are very lucky to have such a caring staff and I will tell everyone to continue the great work for our guests! I hope the next time you're in town you will give us a second chance to "WOW" you with our hotel!

Naples, Florida
Reviewed 4 weeks ago

Staff is really friendly and helpful. The room was mediocre. Needs a little updating. There isn't much in the area to do or eat. Flew into Norfolk and needed a place to stay the night before heading to Williamsburg. They do offer complimentary shuttle service to and from the airport which is helpful. You must first call to arrange for...

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Helpful?
Thank SKC239
Jessica S, Operations Manager at SpringHill Suites Norfolk Virginia Beach, responded to this review

Dear SKC239, Thank you for taking the time to review our hotel online. I'm sorry to hear that you found our room mediocre. Please call our Hotel Manager, Shonie, at 757-333-3100 so we can learn from your stay and continue to improve for our guests.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
Springhill Suites by Marriott Norfolk/Virginia Beach is a centrally located all suites hotel near Virginia Beach, VA. Only minutes from Virginia Beach Town Center and the Virginia Beach Oceanfront activities. Farm Bureau live is only a short drive from our Spring Hill Suites Norfolk hotel. ... more   less 

Additional Information about SpringHill Suites Norfolk Virginia Beach

Address: 6350 Newtown Rd, Norfolk, VA 23502-4801
Region: United States > Virginia > Norfolk
Price Range: RM550 - RM885 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Norfolk Virginia Beach 3*
Number of rooms: 131
Reservation Options:
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Also Known As:
Springhill Suites Norfolk Virginia Beach Hotel Norfolk
Norfolk Springhill Suites
Hotel Style:
#2 Business Hotel in Norfolk
#3 Best Value Hotel in Norfolk
#3 Family Hotel in Norfolk
#4 Romantic Hotel in Norfolk
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Norfolk Virginia Beach staff and other travellers.
3 questions
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11 months ago
San Clemente, California
2 months ago
Canton, United States
11 months ago

See all questions (3)

Questions? Get answers from SpringHill Suites Norfolk Virginia Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“comfortable bed & great room lay-out.”
elementg7, 23 May 2017 | Read review
“Higher floors may help with noise of freeway”
SDSmith87, 23 Feb 2017 | Read review
“Single King bed with sofa on the 4th floor was great.”
jackhammerdan, 21 Dec 2016 | Read review
“Never had a bad room all are good.”
John58224, 8 Dec 2016 | Read review
“The field side is very quiet.”
jeralbre, 23 Nov 2016 | Read review
5 of 5
SpringHill Suites
US$114* /night
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Prices are for 1 room, 2 adults
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