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Springhill Suites Norfolk Virginia Beach

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6350 Newtown Rd, Norfolk, VA 23502-4801
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Room & Suite (34)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 12/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Springhill Suites Norfolk Virginia Beach
Updated 12/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 41 hotels in Norfolk
Located at the crossroads of Hampton Roads, SpringHill Suites Norfolk Virginia Beach is ideal for corporate travel, team sporting events or fun getaways. This Norfolk hotel offers a complimentary breakfast buffet, complimentary high speed internet, and more than 3,000 square feet of meeting space. Up to 25% more spacious than traditional hotel rooms, our guest rooms feature living and sleeping areas, microwave, mini-fridge, and pull-out sofa bed. Staying fit is easy with our indoor pool and fitness room. We're close to Virginia Beach Town Center, Top Golf, Sentara Hospital, and the Tide Lightrail for easy access to downtown Norfolk.
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Special Price:Family Value Road Trip Discount

Location

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43Car recommended
Grade: 43 out of 100
0Restaurantswithin 0 km
0Attractionswithin 0 km
Contact
6350 Newtown Rd, Norfolk, VA 23502-4801
Getting there
Norfolk Intl Airport6 kmSee all flights
Newport News-Williamsburg Airport42 kmSee all flights
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616Reviews5Q+A84Room tips
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Jeanmarie Horwath wrote a review Aug 2021
Somerset, New Jersey2 contributions1 helpful vote
When we arrived to check in their A/C wasn't working in the lobby or the elevators and the lobby is extremely dim so the whole impression upon entering is off putting. I'm not sure if they were trying to save on the electric bill or trying to disguise the very dated, dirty floors and walls but the lobby and the adjoining breakfast/lounge are depressing and you're afraid to sit down anywhere. There is not a place in the hotel that doesn't need an update. The elevator floors, the hall carpets and the entire room we stayed in where sad-wall paper peeling, huge stains on the carpet, tile is grouty and the A/C though working is loud and unreliable. Skip the gym as well-depressing and gross I'm stunned that this hotel gets to call its self a Marriott.
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Date of stay: July 2021
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Room Tip: Stay at another hotel
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Response from Reputation Management, Owner at Springhill Suites Norfolk Virginia Beach
Responded 4 weeks ago
Dear Jmshorwath Thank you for choosing to stay at our hotel and providing your honest feedback. We sincerely apologize for not meeting your expectations during your stay. We will share your comments with our hotel team in order to provide a better experience in the future. Sincerely, Your Guest Services Team at SpringHill Suites by Marriott Norfolk Virginia Beach
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Douglas M wrote a review Feb 2020
Mount Vernon, Maine484 contributions181 helpful votes
Hotel's Favourite
Although a little older, my family enjoyed staying here while traveling south. Using the indoor pool was a nice extra which the kids throughly enjoyed. The included breakfast was very good having everything you would want both hot and cold.
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Date of stay: February 2020
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Response from ltdreputationmgmt, Manager at Springhill Suites Norfolk Virginia Beach
Responded 10 Mar 2020
Thank you so much for leaving us your feedback! We strive to make our guests' stays exceptional! We'd be so happy to see you and your family here again. Our pool will always be open for you to enjoy while you're here.
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Vacation317504 wrote a review Jul 2021
Vienna, Virginia9 contributions
+1
I have been a member of Marriott for so many.  I stayed in this Hotel for 3 nights with my family and I regret I did. The most unprofessionally managed among all Marriott hotels which I have stayed in It's very dirty. everything is falling apart. the breakfast is so bad and old, I would say they buy all old fruits, muffins, bread, almost everything. coffee Potts are empty even in the early time of breakfast. the pool is very dirty and full of debris. the toilet in the pool house is leaking and always piles of water are dripping from the toilet on the floor, the pool house walls and ceiling are all in very bad condition, paint and plasters are peeling off from wall and ceiling, the pool windows are rusted which is very much health hazard, especially for youngsters. the elevator has never been cleaned or vacuumed and, the carpet on the elevator floor is so filthy and dirty. I WILL NEVER STAY IN THIS HOTEL.
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Date of stay: July 2021
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Response from Reputation Management, Owner at Springhill Suites Norfolk Virginia Beach
Responded 15 Jul 2021
Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent __GUEST ISSUE__ from occurring in the future.
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dezinerdi wrote a review Jun 2021
Deerfield, Illinois23 contributions10 helpful votes
We are currently at this hotel. The front desk was pleasant and efficient. After that, things go downhill. There was no hairdryer. Asked several times. Finally after three hours maintenance came into the room without knocking and thought we lost a hairdryer. When I explained we needed one, she took one from the room next door. Still waiting for more clean towels. Asked several hours ago. They do not clean the room during our stay. Never had cups or a bathroom glass even tho I requested them. The tables in the eating area are never wiped down. Never again.
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Date of stay: June 2021Trip type: Travelled with family
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Response from Springhill Suites Norfolk, Guest Services / Front Office at Springhill Suites Norfolk Virginia Beach
Responded 26 Jun 2021
I am sorry that your stay did not live up to your or our expectations. Due to covid some of our services have been modified, the daily housekeeping services are upon request only, to try and limit contact between guest and employees. Your remarks have been passed on to the appropriate departments. We hope that you decided to give us a chance to change your mind.
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R VJR wrote a review Jun 2021
Perrysburg, Ohio138 contributions54 helpful votes
We have stayed here several times as it accommodates more than 4 people with the sofa bed. The rooms are fairly clean and the staff is kind and courteous. Overall, will continue staying here for various overnight stays.
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Date of stay: June 2021
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Response from Reputation Management, Owner at Springhill Suites Norfolk Virginia Beach
Responded 21 Jun 2021
Irishrockn80, Thank you so much for your wonderful remarks. We are glad to hear you enjoyed our friendly staff, as hospitality is of utmost importance to us. We look forward to your next visit! Take care! Springhill Suites Guest Services
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United StatesVirginiaNorfolk
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Frequently Asked Questions about Springhill Suites Norfolk Virginia Beach
Which popular attractions are close to Springhill Suites Norfolk Virginia Beach?
Nearby attractions include Virginia Beach Winery (0.2 km) and Countdown Escape Room Challenge Virginia Beach (0.1 km).
What are some of the property amenities at Springhill Suites Norfolk Virginia Beach?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Springhill Suites Norfolk Virginia Beach?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Springhill Suites Norfolk Virginia Beach?
Guests can enjoy free breakfast during their stay.
Is parking available at Springhill Suites Norfolk Virginia Beach?
Yes, free parking is available to guests.
What are some restaurants close to Springhill Suites Norfolk Virginia Beach?
Conveniently located restaurants include Kyushu's Sushi, Ashley's, and Dancing Tomato.
Are there opportunities to exercise at Springhill Suites Norfolk Virginia Beach?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Springhill Suites Norfolk Virginia Beach?
Yes, dry cleaning and laundry service are offered to guests.
Does Springhill Suites Norfolk Virginia Beach offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Springhill Suites Norfolk Virginia Beach?
Many travellers enjoy visiting Ferry Plantation House (6.4 km).
Is Springhill Suites Norfolk Virginia Beach accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.