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Hipotels Hipocampo Palace

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Calle Estanyol 13, 07560 Cala Millor, Majorca Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (409)
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Panoramas (12)
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What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
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Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 27/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 64 hotels in Cala Millor
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to HIPOTELS Hipocampo Palace & Spa, a luxury 5-star hotel in Cala Millor, Majorca for holidays or business with a spa and special golf discounts.
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Room & Suite (69)69
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Tennis court
Evening entertainment
Children Activities (Kid / Family Friendly)
Wifi
Hot bath
Indoor pool
Outdoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Concierge
Sun umbrellas
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Fireplace
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Charming
Languages Spoken
Catalan, German
849Reviews73Q+A100Room tips
Traveller rating
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Popular mentions
m21ad wrote a review Oct 2020
Birmingham
The hotel feels upmarket in a 1980s city centre corporate conference hotel way - lots of brass and marble and tub chairs. Refurbished suites (in a separate block from standard rooms) are spacious and well appointed, but with a very poor view over nearby Lidl. Check in and bell boy were great but very poor service at dinner. Even though the hotel was quiet we were offered a poor inside table in the restaurant - when we requested an outside table there was a “waiting list”. When we insisted an outside table was found, but not socially distanced from another table. The staff returned a few minutes later and moved us to another better table. Why this could not have been done in the first place? We ordered a bottle of wine and this was delivered to the table without an ice bucket and the server walked off without opening the bottle. I have never experienced a bottle of wine being served but not opened! We spent 5 minutes trying to attract the server’s attention to open it. Dinner buffet was very average with little choice of vegetables to accompany the main course. There were shared utensils used by everyone which is not COVID safe - nobody checked that hands were sanitised first. Overall, rather disappointing.
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Date of stay: August 2020Trip type: Travelled as a couple
4 Helpful votes
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Sophia W wrote a review Jan 2020
Hotel's Favourite
Environment: very nice and clean. Staff was helpful and friendly (spoke English, German and Spanish fluently). The visitors: unexpectedly seemed almost entirely older and German (?) The room: heating lamp in the bathroom, complementary shampoo and body wash. Did have 2 twin beds pushed together as opposed to one larger bed (but I think this is relatively common in hotels on the island??). Nice balcony. Connectivity: WiFi issues at night but worked fine in the morning. Food: looked good but skipped it because it is done as a buffet (I think 20 something €/person for dinner). Menu in spanish, German, and English.
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Date of stay: January 2020Trip type: Travelled as a couple
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Mvl_Be wrote a review Aug 2020
Antwerp, Belgium
Great effort for hygiene and corona proof measures. Not too crowded anywhere. Lots of space between the chairs around the pool. Great food quality at the buffet, more variety or themes in the food would have been better. Service good but not 5 star level. Entertaining and good shows in the evening. Pool bar not cosy. Nice rooms, clean and partially updated. Common areas a bit outdated but clean and well maintained. But I would say a 4 star experience instead of true 5 star hotel/service, which I frequent a lot all over the world.
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Date of stay: July 2020
Rooms
Cleanliness
Service
Room Tip: quiet everywhere
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Patrick M wrote a review May 2020
Majorca, Spain
I've never been in a hotel above 3 stars with management as rude as in this hotel. They must be paying for their good reviews. Otherwise I can't explain their average. The spa was the only haven. No management inside!
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Date of stay: August 2019Trip type: Travelled as a couple
1 Helpful vote
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Diana N wrote a review Mar 2020
Delft, The Netherlands
We had a really nice stay at this hotel. The hotel staff is really kind and friendly. The rooms where very clean and spacious. The cleaning lady made our bed every day and we got new toiletries and fresh towels every day. We booked our stay with the breakfast buffet. wich whas very good and varied. We also had diner ar the hotel a couple of nights. Wich whas also very good and fresh. Thank you for making our holiday to Mallorca perfect.
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Date of stay: February 2020
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PRICE RANGE
US$120 - US$309 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hipotels hipocampo palace hotel cala millor, hipotels hipocampo palace cala millor
LOCATION
SpainBalearic IslandsMajorcaCala Millor
NUMBER OF ROOMS
203
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Frequently Asked Questions about Hipotels Hipocampo Palace
Which popular attractions are close to Hipotels Hipocampo Palace?
Nearby attractions include Rose & Crown Cala Millor (1.1 km), Bar Rafael (1.1 km), and La Reserva (1.1 km).
What are some of the property amenities at Hipotels Hipocampo Palace?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Hipotels Hipocampo Palace?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hipotels Hipocampo Palace?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hipotels Hipocampo Palace?
Yes, free parking is available to guests.
What are some restaurants close to Hipotels Hipocampo Palace?
Conveniently located restaurants include Frankys Pizzas, Sapori d'Italia, and Biggi's Cafe.
Are there opportunities to exercise at Hipotels Hipocampo Palace?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Hipotels Hipocampo Palace have an airport shuttle?
Yes, Hipotels Hipocampo Palace offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hipotels Hipocampo Palace?
Yes, dry cleaning and laundry service are offered to guests.
Does Hipotels Hipocampo Palace offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hipotels Hipocampo Palace?
The staff speaks multiple languages, including German and Catalan.