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Had a side seaview room, and although we didn't get the sun for much of the day, it was a lovely view. Rooms kept very clean and staff are lovely - Patricio and Chelo were especially friendly. Had requested a high floor and were given...More
1 Thank Lynjun40
Response from Direccion M, D.M at Hipotels MercedesResponded 19 April 2018
Thank you very much for visited our hotel and have written an opinion on us. We are very pleased that you enjoyed your stay in Hipotels Mercedes.We will communicate your kind opinions to our employees. We look forward to greeting you next year.
Having recently returned from our 7 night stay here we had a good time. We had hired a car and drove from Palma to here and then explored the area over the next few days.
So whilst the location is perfect and the staff are...More
Response from Direccion M, Dir.M. at Hipotels MercedesResponded 13 April 2018
Thank you very much for choosing our hotel and for posting an opinion. The feedback with our guests is very important for us as it allows us to continue improving.
I was disappointed that, although I had requested a room on a high floor which had the evening sun on the balcony, I was given one on the first floor with morning sun only. But it was spacious and clean with the most comfortable bed...More
2 Thank apmillard
Response from Direccion M, Direccion M. at Hipotels MercedesResponded 22 September 2017
Thank you very much for taking the time to review our property.
For your next holidays, we want to inform you that if you are not satisfied with the assigned room, you ,always, have the option to move an another room when there...More
Nice hotel with great location near the beach and great food! Friendly staff and good cleaning of the rooms.
*Hotel: is marked on some sites as a 4* hotel and some other sites as a 3*, it is a 3*+ I would say when considering...More
Stayed in apartment 214. Cannot fault. Staff so friendly and helpful. Location amazing. The pools are not heated but warm up very quickly and we were in every morning. It's on the beach. Perfect stay thank youMore
1 Thank Lquinn11
Response from Direccion M, Direccion M at Hipotels MercedesResponded 15 August 2017
Thank you very much for taking the time to review our property and Thank you for this nice opinion. We are very glad that you enjoyed our swimming pool. We actually renovated it last year and are happy to hear that our work has paid...More