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Calle Es Secret s/n, 07590 Cala Ratjada, Majorca Spain
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (176)
360
Panoramas (15)
Videos (1)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 26/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from THB Guya Playa
Updated 26/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 62 hotels in Cala Ratjada
Location
Cleanliness
Service
Value
Travellers' Choice
Situated on the sea front, offering 100 apartments and 38 studio flats, all totally refurbished and featuring complete bathroom, terrace, kitchen, telephone, safety deposit box, air conditioning, satellite TV and hairdryer.There is a bar, a new refurbished restaurant and a complete SPA. Free Wifi in all rooms
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Room & Suite (56)56
Full view
Property amenities
Street parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Diving
Indoor play area for children
Wifi
Hot bath
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Sauna
Restaurant
Breakfast buffet
Snack bar
Special diet menus
Poolside bar
Billiards
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Car hire
Spa
Facial treatments
Hammam
Manicure
Massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Non-smoking hotel
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Kitchenette
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, French, Spanish, German and 1 more

Location

Full view
68Somewhat walkable
Grade: 68 out of 100
24Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
Contact
Calle Es Secret s/n, 07590 Cala Ratjada, Majorca Spain
Name/address in local language
Getting there
Palma Mallorca Airport65 kmSee all flights
Mahon Airport67 kmSee all flights
See all nearby hotels
310Reviews35Q+A21Room tips
Traveller rating
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Time of year
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Popular mentions
Jtwotimes wrote a review Sep 2020
London, United Kingdom7 contributions4 helpful votes
My husband and I enjoyed a few days at El Cid hotel and 3 nights at THB Guya Playa hotel, in our annual holiday stay in Mallorca, this September. This is our first stay at THB Guya Playa and it was lovely. The sea views are amazing, we enjoyed them from the pool, our room and the dining room. The room was great, nice and comfortable. We were all inclusive and enjoyed their food, I highly recommend their freshly made waffles. The hotel felt totally safe, all staff wearing PPE and respecting social distancing. The staff were friendly and attentive. It was such a relaxed environment, I wish we'd stayed longer. But needed to return home to quarantine. Thank you for making us feel safe, relaxed and special.
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Date of stay: September 2020Trip type: Travelled as a couple
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Response from Cevat Ekmekci, Director General at THB Guya Playa
Responded 1 Oct 2020
Dear Guest, Dear Jtwotimes, first of all ,thank you so much for taking your time to review your escape with us, the THB Guya Playa in Cala Ratjada. It is always a pleasure for us to receive such positive feedbacks, and I am sure that this will encourage our team as well. We are happy and proud to see you totally enjoyed your stay, specially you felt always welcome with the effort by the friendly and helpfull staff. We appreciate your lovely comments and praises. Them all will be shared to the whole team as they are the best reward to our daily job. Thank you so much. It is great to read that you loved the facilities , the pool área, and your very clean, new renovated and comfortable room. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed your holidays here with us.. Once again thank you for your comments, in specially we are really proud , that you felt comfortable and safe in our hotel, specially regarding tour our safety protocols.and as you have ,mentioned in your feedback, here in the THB Guya Playa,and in all THB hotels in general, we do have clients from all over the world, and is a honor and a pleasure for us, We are already looking forward welcoming you back soon Kind Regards The Hotel Management
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davewebb1963 wrote a review Sep 2020
Eastleigh, United Kingdom139 contributions115 helpful votes
We had a lovely stay here during the Covid-19 pandemic. As you would expect at this time the hotel was very quiet, as was the whole of Mallorca. This is a lovely hotel in a great location, sat on a small cliff overlooking the bay and a short walk from the beautiful Cala Anguila beach. Outside the hotel there are many bars and restaurants, most of which were closed due to the lack of tourists at this time, and the hotel is also just 200 metres from the Harbour. Perfect location. The hotel itself is realiy nice, spotlessly clean and well maintained. We were lucky enough to have our room upgraded because the hotel had space to do so. The room we were given was a 1 bedroom apartment, which had all the amenities you could wish for. The beds were very comfortable and had good quality bed linen. The bathroom was spacious and modern. We stayed on a half board basis and the food was excellent, plenty of choice and a good variety, including international dishes. The pool area is clean, there are thick pads on the sun loungers and towels are provided for use at the pool area. The pool isn't huge for a hotel of this size but, as there were very few people staying at this time, it wasn't a problem. For all of the good points above, the most outstanding thing about this hotel is the staff. The service is exceptional and always with a smile. They make every effort to ensure that you enjoy your stay. I would like to make a special mention of the gentleman in reception who welcomed us on arrival, his manner and helpfulness made us feel comfortable and happy from the very first minute. I'd also like to make a special mention for the manager who was always available with a greeting and a smile. You can tell that he is proud of his hotel and that the staff are happy working there. This is an extremely well run hotel and you are right to be proud. We'll done sir!
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Date of stay: September 2020Trip type: Travelled as a couple
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Response from Cevat Ekmekci, Director General at THB Guya Playa
Responded 16 Sep 2020
Dear Dave, Thank you so much for the wonderful review! and thank you very much for your valuable feedback and your kind words about our THB Guya Playa hotel. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed our place and we are pleased to know you enjoyed your stay and that you found lovely the hotel and its facilities. We are happy and proud to see you totally enjoyed your stay, specially you felt always welcome with the effort by the friendly and helpfull staff. We appreciate your lovely comments and praises. Them all will be shared to the whole team as they are the best reward to our daily job. Thank you so much. It is great to read that you loved the facilities , the pool área, and your very clean, new renovated and comfortable room. We appreciate all your comments. Thank you for your praises of the hotel cleanliness, the food in the restaurant, the facilities and location and the staff. We all do our best to exceed our customers expectations with the only aim to provide an unforgettable experience. We would love to welcome you again in your next visit to the island. Kind regards The Hotel Management
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Tudor Surubaru-Suciu wrote a review Sep 2020
6 contributions
+1
Very satisfied with the hotel and the staff are amazing. Eva the grill lady she is fantastic, also Luigi, Maria, Alex, Oscar, Miguel....great service from all the personal not mentioned here from cleaning to reception everyone.The personal working here is above 5 Star they deserve 10 Stars. The restaurant is very clean, the food amazing, pool area easy access especially for children everything is just perfect you can’t ask for more. The photos are from a few of the amazing personal the others deserve the same attention and regards. I will definitely look forward to come back here as everything is above my expectations. Well done everyone 👏👏👏.
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Date of stay: August 2020Trip type: Travelled with family
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Response from Cevat Ekmekci, Director General at THB Guya Playa
Responded 2 Sep 2020
Dear Tudor, first of all ,thank you so much for taking your time to review your escape with us, the THB Guya Playa in Cala Ratjada. It is always a pleasure for us to receive such positive feedbacks, and I am sure that this will encourage our team as well. We are happy and proud to see you totally enjoyed your stay, specially you felt always welcome with the effort by the friendly and helpfull staff. We appreciate your lovely comments and praises. Them all will be shared to the whole team as they are the best reward to our daily job. Thank you so much. It is great to read that you loved the facilities , the pool área, and your very clean, new renovated and comfortable room. Thank you very much for your valuable feedback, the details regarding the hotel. We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed your holidays here with us.. Once again thank you for your comments, in specially we are really proud , that you felt comfortable and safe in our hotel, specially regarding tour our safety protocols We are already looking forward, too welcoming you back again Kind Regards The Hotel Management
Read more
Mattia Malingamba wrote a review Aug 2020
Lugano, Switzerland29 contributions68 helpful votes
The Guya playa hotel is very good. Nicely decorated, spacious rooms, terrace, pools, bistros, great food ... The staff are friendly and well trained, always available. The food that the hotel serves is very good and fresh. The breakfast has a lot of choice. They have also been very diligent to act safely because of COVID-19. The rooms are spacious and have everything you need (including a small kitchen). The only thing that can be improved is the cleanliness, which in my opinion has been lacking a bit. The pools are of excellent temperature, refreshing and well maintained. When you are in the pool or by the pool sunbathing, you can see the sea. I recommend it to anyone who wants to stay in Cala Ratjada, it's a great hotel!
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Date of stay: July 2020
Value
Service
Sleep Quality
Room Tip: Breakfast in hotel
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3 Helpful votes
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Response from Cevat Ekmekci, Director General at THB Guya Playa
Responded 11 Aug 2020
Dear Guest, Dear donmalingamba, first of all ,thank you so much for taking your time to review your escape with us, the THB Guya Playa in Cala Ratjada. It is always a pleasure for us to receive such positive feedbacks, and I am sure that this will encourage our team as well. We are happy and proud to see you totally enjoyed your stay, specially you felt always welcome with the effort by the friendly and helpfull staff. We appreciate your lovely comments and praises. Them all will be shared to the whole team as they are the best reward to our daily job. Thank you so much. It is great to read that you loved the facilities , the pool área, and your very clean, new renovated and comfortable room. Thank you very much for your valuable feedback, the details regarding the área and Cala Ratjada We are very glad to know that your stay in our hotel was so satisfactory and that you enjoyed your holidays here with us.. Once again thank you for your comments, in specially we are really proud , that you felt comfortable and safe in our hotel, specially regarding tour our safety protocols We would love to welcome you again in your next visit to the island. Kind regards The Hotel Management
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Alexandru C wrote a review Sep 2019
Trier, Germany207 contributions52 helpful votes
Been here for a week, I booked this hotel due to the good reviews over internet. The check in process was terrible and we had to wait for another hour for the room to be ready and cleaned even though during the same hour other people where checking in. The cleanness of the room was ok, but in some of the days the cleaning staff was coming in the afternoon. Also I was not able to connect with my macbook to their internet network. The Room that we got was really dark and in a part of the hotel that was next to a washing place which was generating a lot of noise during the day. I really appreciated the happiness and the effort put in by the staff in the restaurant and in the Bar(Look for Luigi, he will help you and make you feel better ). The food selection was really good also. Will I return back?: I don't think so. Will I recommend it to a friend ? Maybe, but not sure.
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Date of stay: September 2019
Value
Rooms
Service
1 Helpful vote
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Response from Cevat E, Director General at THB Guya Playa
Responded 9 Sep 2019
Dear Alexandru C., Thank you very much for your very nice comment and kind words regarding our staff! And also tank you very much that you have chosen THB Guya Playa as your holiday destination in Mallorca. We are really happy to hear that you in general have enjoyed your stay with us. On the other hand, we would like to apologize for any inconvenience suffered , and please note that we take your comments very seriously and we are currently working on improvements. Kind regards The Hotel Management
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PRICE RANGE
US$93 - US$316 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
thb guya playa hotel cala ratjada, thb guya playa cala ratjada
LOCATION
SpainBalearic IslandsMajorcaCala Ratjada
NUMBER OF ROOMS
138
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Frequently Asked Questions about THB Guya Playa
What are some of the property amenities at THB Guya Playa?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at THB Guya Playa?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at THB Guya Playa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at THB Guya Playa?
Yes, street parking is available to guests.
What are some restaurants close to THB Guya Playa?
Conveniently located restaurants include Es Coll d'Os, Pasta Pasta Cala Agulla, and Brisas del Mar.
Are there opportunities to exercise at THB Guya Playa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at THB Guya Playa?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at THB Guya Playa?
The staff speaks multiple languages, including English, Spanish, French, German, and Italian.
Are there any historical sites close to THB Guya Playa?
Many travellers enjoy visiting Torre de Canyamel (7.1 km) and Es Claper des Gegants (7.0 km).
Does THB Guya Playa have any great views?
Yes, guests often enjoy the ocean view available here.
Is THB Guya Playa accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.