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All reviewspoker barsaladspecial mention to pacopool areatea and coffee making facilitiesrooms are smallbar staffsmall fridgeevening mealevery nightair conon an all inclusive basislocal drinksshort breakplenty of varietysea viewbars and restaurants
Room 329: at back with sea view, very pleasant. Nice outdoor seating area before pool; pool fine and enough for a swim - known much colder! No faults with the hotel, second visit, though glass lift at the front being renovated. More entertainment this year...More
We were at this hotel for 1 week from 3rd may. The staff are excellent, from the new manager to the maintenance staff, everyone speaks to you and tries their best to make your holiday enjoyable. We did travel around the resort but did not...More
We used to love the THB - but it now lacks comfort.
The revamp of the reception area and evening sitting area has left the hotel looking more corporate and functional as against comfortable. If these reviews are looked at by the hotel team it...More
Again we are heading to this lovely hotel in May 2018.We have stayed here at least once a year for the last 37 years and we can honestly say we cant understand any really negative reviews.The rooms are cleaned to a very high standard and...More
1 Thank Gwendoline36
Response from thbgranplaya, Director de Recepción at Hotel THB Gran PlayaResponded 10 April 2018
We appreciate very much your positive comments about the hotel, services and staff. Your recommendations and loyalty will serve for future travelers.
Thank your very much to reserve another year a room with us. For us it will be a real pleasure to...More
Hotel was clean, a little tired in places but ok.
Bar service of an evening was good but during the day was hit and miss.
Pool was nice but small; however some people 'claimed' their sunbeds and then disappeared doing what they wanted to do....More
1 Thank janeya
Response from thbgranplaya, Director de Recepción at Hotel THB Gran PlayaResponded 16 March 2018
We regret to hear that you have not enjoyed your stay with us.
Your comments are very important for us in order to improve our service.