Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
Cheaper
Average
Higher
About
4.5
#4 of 47 hotels in Cala d'Or
Location
Cleanliness
Service
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Meliá Cala d’Or hotel is located in a beautiful Mediterranean garden, just 200 metres from Cala Gran and 250meters from the city center Cala D'Or, offering the most relaxed and peaceful environment. The rooms decorated in the typical Majorcan style, surrounded by gardens. Fully-equipped bathrooms with hydromassage-tub. Discover superb fine dining at our hotel, serving a wide range of daily menus. Enjoy our Pool with hydromassage and children´s pool with playground area. Experience the SPA with fitness center, sauna, steam bath an on request massages. Como to visit us...
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
On arrival we were greeted with a warm welcome by reception. We were asked to take a seat with them whilst during check in andd offered a glass of cava, and a refreshment towel. After check in we were took to our room by reception who explained all the features of the room, mini bar smart light / air con control, etc. hotel with a really relaxed vibe.
We booked the grand suite which has a small kitchen with dining area a living room with sofa bed and large flat screen tv. You can access to a small balcony and the main balcony from the living room . The master bedroom is just off the living area, it has a queen size bed, large flat screen tv and access to the main balcony which has a beautiful 4 poster double sun lounger as-well as seats and a small table. The bathroom is large consists of a separate toilet / bidet, separate enclosed shower, corner whirlpool bath and double sink.
Pool area - sun loungers are of good quality not your cheap plastic type. Pool towels are available from the lifeguard at the pool, the pool is nice with a small cordoned area for small children non swimmers. There are 2 x 4 poster double sunloungers to hire at 35 euro for the day. The pool bar offers a large variety of drinks food and ice creams and is never too busy. Breakfast - full variety fantastic anything you want plus a chef available to cook eggs pancakes bacon at your request Overall I would say from our experience this is probably one of the best hotels we have stayed at in Europe from a relaxation and service point of view. I highly recommend this hotel and please pay no attention to any negative comments you will enjoy your stay here for sure.
Read more
Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paula DÃaz Gex Manager de Sol Cala d'Or Apartamentos, Owner at Melia Cala d'Or Boutique Hotel
Responded 2 Aug 2023
Dear guest, Thank you so much for sharing your wonderful experience at Melia Cala d'Or. We are delighted to hear that you had a beautiful and relaxing stay with us. Our team takes great pride in providing exceptional service, and it's always rewarding to know that our efforts have been appreciated. We are glad to hear that you were warmly welcomed by our reception staff and enjoyed the complimentary glass of cava and refreshment towel during check-in. It's our aim to ensure that our guests feel comfortable and pampered right from the start of their stay. We are thrilled that you found your grand suite to be spacious and well-equipped with modern amenities. Its nice to know you were happy with the features of the room, from the mini bar to the smart light and air conditioning control. We believe that attention to detail can make a significant difference in creating a truly relaxing and enjoyable experience for our guests. Our pool area is indeed a highlight for many guests, and we're glad to know that you found the sun loungers to be of good quality. Providing a separate area for small children and non-swimmers is part of our commitment to ensuring a safe and enjoyable time for all our guests. It's great to hear that you had a fantastic breakfast experience, with a wide variety of options and the availability of a chef to prepare personalized dishes. We understand the importance of starting the day on a positive note, and we're pleased that we could exceed your expectations. Your kind words and high recommendation mean the world to us. It's our goal to offer an unforgettable stay for all our guests, and your feedback is a testament to the dedication of our team. Once again, thank you for choosing Melia Cala d'Or, and we can't wait to welcome you back for another exceptional experience in the future. Warm regards, Best wishes, Paula DÃaz Gex Manager at Meliá Cala d'Or Boutique Hotel.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely quiet hotel, nice staff, good place to escape the busy town during the day. First time went to pool at 9.00am and found plenty of sunbeds to sit at, recommended, would return again. Great location near to everything you need
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Â Relaxed pool, plenty of places to relax around the pool
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paula Diez Gex Manager de Sol Cala d'Or Apartamentos, Owner at Melia Cala d'Or Boutique Hotel
Responded 14 Jul 2023
Dear Alan, Thank you very much for taking the time to tell us about your stay with us. Comments like yours help us to confirm that we are working in the right direction and keep us highly motivated to carry on doing so. It is nice to know that you had a great impression of the hotel. Thanks for sharing it with the traveller's community and for the time taken to write your review and we are absolutely flattered that you are considering coming back. Thank you again for this heartwarming review. We hope to see you again very soon. Best wishes, Paula Diaz Gex Manager at Meliá Cala d'Or Boutique Hotel.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have just returned from this hotel staying in a premium room, very modern, huge bed, great bathroom and toiletries. Plenty of hanging space etc, the balcony was really big with a whirlpool but we didnt use it. We had a couple of technical issues with air con that was broken for the first 4 days and our shower was only scorching hot it was sorted as soon as they could it had literally opened the day we arrived so was teething problems, the manager did offer us a complimentary evening in the restaurant but we didnt take him up as we enjoyed a walk into the centre The other style of rooms are traditional spanish some had a kitchenette so depends on what your preference is. Every single member of staff were so helpful and polite and made us feel so special. The grounds are beautiful and below us was the breakfast room where the piano was sometime played at breakfast. Its about a 15 min stroll into the centre but there are shops and restaurants within a couple of minutes walk. The cleaners were always around cleaning the place within an inch of its life. We would stay again without question and would like to thank all staff and management for making our stay so special. We are looking at bringing our extended family back next year.
Read more
Date of stay: July 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Esther Redondas Paloma, Otros at Melia Cala d'Or Boutique Hotel
Responded 7 Jul 2021
Dear Nanna83; Yyou don't know how happy your words make us. Thank you very much for her comment, on behalf of the entire Melia Cala D ´Or team we are looking forward to welcoming you again and making our hotel your home in Mallorca. Thank you very much, it has been a pleasure meeting you. See you soon. Best regards Aleix Sánchez -Esther Redondas Guest Experience Department
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were very much looking forward to our stay in this hotel, however while quite charming with lovely grounds it felt very dated in many ways and did not come close to other 5 star hotels we have experienced.
Check-in and concierge were all managed by just one person positioned behind an old fashioned boxed in small reception area. We had to wait quite some time to be seen and there was no welcome drink offered.
Breakfast buffet (normally a highlight on holiday) was limiting and not that great a selection. Minimal fresh fruit options (no fresh pineapple which is usually a given), coffee was self service from a machine, smoked salmon missing one day so asked for this but then took 10 minutes by which time omelette was cold. No salad selection whatsoever to accompany the ham and cheese…again standard in European hotels.
The gym is very old fashioned and small. I’m afraid this was nowhere near what is normally provided in 5 star hotels.
The lounge bar seemed non existent in the evening. When arriving back to the hotel after dinner out there was no atmosphere or warmth when coming back into the hotel. It would have been nice to have had this area functioning.
The gate exit to the street from the pool area is not key coded meaning anyone could just access the hotel and enter the gardens. This did not feel very secure to have open access in this way.
To conclude on some positive aspects:
All the staff working at this hotel are fantastic. They are friendly, service orientated and hard working.
Housekeeping was first class
Pool area is enjoyable with good service and drinks
Concierge were very helpful with restaurant bookings and general requests
All the above feedback was channeled directly to the hotel after our stay and duly acknowledged.
Read more
Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is not a 5* hotel We travelled as a couple celebrating our pearl (30 years) wedding anniversary, which was not picked up on our arrival. After speaking to Paula - Guest Experience Manager she apologised and in fairness did make some amends by offering some food and drinks and a small gift which went some way to hide our disappointment. With regard the hotel itself we have been to several 5 star hotels in our many holidays together and this does not meet those expectations. If you are a couple/solo seeking peace and tranquility, this is not the hotel for you. The reality is, this is a family friendly hotel… some kids running around the pool with inflatables and balls in the pool, shouting/screaming. In our opinion this would be much better off being an adult only hotel so that like minded people can enjoy some much needed peace and quiet and after all it's not as if there isn't enough family friendly hotels in the area.
A 5* boutique hotel should be about luxury, top class accommodation and service, peace and tranquility. There was none of that in this hotel.
The breakfast experience was average. Breakfast options were not particularly extensive or varied daily, but fine if you like eggs. The coffee served in the pots were not pleasant and the milk was quite frankly awful.The breakfast atmosphere was relaxed though with no feeling of having to rush to vacate the table for someone else.
Do have to say that the building being on two levels was aesthetically pleasing and that the gardens are well looked after. The location to the town centre and beach is not too close nor too far away and there is a wonderful choice of restaurants and bars in the centre.
For us it was not quite the indulgent escape we wished for The Melia Cala d’Or is miss sold as a relaxing, tranquil holiday for couples because it is not and would therefore not return back unless they changed this to an adult only hotel.
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Paula Diez Gex Manager de Sol Cala d'Or Apartamentos, Owner at Melia Cala d'Or Boutique Hotel
Responded 14 Jul 2023
Dear guest, Thank you for staying at Meliá Cala d'Or Boutique Hotel and for sharing your feedback. We take all guest feedback into consideration and we will continue to emphasize the needs of our guests. We are sorry if the hotel was not what you expected it would be. We do indeed accept families and try to provide a tranquil escape for families, couples and solo travellers alike. Your feedback and experience will help us point out the key areas on which to work on, and we truly appreciate the time you have taken to point out these matters. Many of our guests share their feelings about our hotel and tell us that it is architecturally a very pleasant establishment. We thak you for mentioning our beautiful gardens. We are also very happy that you liked our privileged location. We hope your journey home was a safe one. Best wishes, Paula Diaz Gex Manager at Meliá Cala d'Or Boutique Hotel.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our first experience of the hotel set an unfortunate tone as we arrived and went through the check in process at 1030pm, following a delayed flight, to find we’d been bumped to a lower grade hotel for the night as Melia had overbooked their rooms. Travelling with a very tired 4 year old, this was very disappointing and inconvenient, particularly as I’d already paid in full for the duration of the trip. This meant the following day was lost hanging around waiting until we could move back across to the Melia.
When we arrived at the Melia the following day, we were given a room upgrade and told the guest manager would come to speak to us…this didn’t happen during our week long stay!
The room was nice enough, if a bit tired and dated.
The pool was lovely but over half the loungers were typically ‘occupied’ with towels and bags but with significantly less guests in or around the pool meaning there wasn’t space to sit.
When the final evening came and I was trying to order room service, confirm breakfast, transfer and bill payments, I called and called reception, and every internal number available, and they constantly rang out. Unable to leave the room due to my young daughter sleeping, I had to resort to catching the attention of the pool cleaner to get the attention of someone from reception for me, who then said the phones were all broken…it would have been nice if a note had been left in rooms to alert guests.
Not a terrible stay but certainly my not a 5* experience!
Read more
Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tania de Castro Gex Manager de Sol Cala d'Or Apartamentos, Dueño at Melia Cala d'Or Boutique Hotel
Responded 5 Aug 2022
Dear Jenny , We want first of all to thank you for reaching out to us to notify us of your concerns related to your recent holiday and apologise that the experience didn't live up to your expectations. Your feedback is very important to us and we will be making sure your remarks are brought to the attention of the appropriate management so they can make the necessary adjustments in the areas you highlight in your review. We want to thank you for your patience and we are delighted to know that the final assigned room was to your liking. Our rooms have been created with the comfort of our customers in mind. For that reason, we have designed spacious spaces, where families will feel at home. Please be assured that this is not our usual standard of service delivery within the hotel since our staff aim to deliver the best experience possible to all our guests. But of course, we will be revising our procedures with the entire team to guarantee an improved service from each and every staff member. We take all feedback being it positive or negative to heart as our main aim is to provide our clients with a pleasant and enjoyable stay. We would love to welcome you again at our hotel in the future to improve your last experience. Best wishes, Tania de Castro Gex Manager at Meliá Cala d'Or Boutique Hotel.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We had a pleasant stay but paying 2000 Euros for a week, we expected better rooms, not listening to a party hotel between 22 and 24 every evening and better beds. The cleaning however was very good and polite. The first guy in the reception, (not the young guy at night he's seems to do whatever he can), but the one during the day didn't bother to help us with the first room that was really bad, but the girl in the reception fixed it in 5 minutes and she is just absolutely wonderful and her english level is amazing for a spanish.
Read more
Review collected in partnership with Meliá Hotels International
Date of stay: August 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Esther Redondas Paloma, Otros at Melia Cala d'Or Boutique Hotel
Responded 1 Sept 2021
Dearest Anderzone First of all and on behalf of the entire team, we want to thank you for your trust and also for taking a few minutes to convey your impressions and your pleasant words to the hotel team and services. We are pleased to hear that you enjoyed your stay with us. On behalf of the entire team we apologize for the minor annoyances caused by the noise outside the Tropical Garden pub. We regret not having met all of your expectations, although we are pleased to know that you enjoyed your days. Thank you very much again for putting this on record, it will be a pleasure to welcome you again on your next visit to this magical hotel. We look forward to welcoming you to your home in Cala d'Or very soon, While waiting for this occasion, I take this opportunity to send you a kind greeting. Sincerely, Esther Redondas and Aleix Sánchez Guest experience department
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely hotel with fantastic staff. The service was very good with everywhere kept clean, tidy and pristine. We chose the B&B option which was very good. There was a nice selection of food both Spanish and international with hot food cooked to order. The food at the pool bar was lovely as were the drinks!
The pool area is lovely and the gardens are fabulous. You do have to chase the sun a little bit but then again, not everybody wants to be in the direct sunlight for the entire day.
The rooms are lovely, we had a suite which was nicely appointed even though it was clearly done some time ago. There are control units next to the bedside which control all the features of the room.
For those of you who are couples looking for a somewhat peaceful stay, I’d avoid July and August as the hotel does cater for children. We personally didn’t mind but you wouldn’t necessarily expect a lot of families in a 5* boutique hotel but there were.
There are plenty of very nice restaurants nearby and the Cala Gran cove is a 5 minute walk away from the hotel if you enjoy the beach.
We have stayed at the Gran Melia before in Illetas and I would say the service here was better than there!
Read more
Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Esther Redondas Paloma, Otros at Melia Cala d'Or Boutique Hotel
Responded 1 Sept 2021
Dearest Wander60050495994 First of all and on behalf of the entire team, we would like to thank you for your trust and also for taking a few minutes to pass on your impressions and your nice words to the hotel's team and services. We are pleased to know that you enjoyed your stay with us. And we are really happy to know that we have been able to offer you a unique experience during your days off. Thank you very much again for putting this on record, it will be a pleasure to welcome you again on your next visit to this magical hotel. We look forward to welcoming you to your home in Cala d'Or very soon, While waiting for this occasion, I take the opportunity to send a kind greeting to you Sincerely, Esther Redondas & Aleix Sánchez Guest Experience Department
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This wasn’t our first visit to Melia Cala D’Or & it certainly won’t be the last. The hotel location is perfect for access to the beach, town & port but it is the customer service & attention to detail which make this hotel five star. From booking to leaving the customer care is second to none, they offer a very personal service & somebody checks daily you’re happy with everything, giving immediate attention to any minor problem (loose door handle was fixed within 5mins). The breakfast offers an amazing selection & is delicious, a special thank you to Isobel who has always offered efficient service with a smile. The hotel, rooms & grounds are immaculate & beds extremely comfortable, all staff go quietly & efficiently about their duties guaranteeing a stress free stay. Just returned & already looking to book for later in the year, thanks to you all for another amazing stay.
Read more
Date of stay: May 2022
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Tania de Castro Gex Manager de Sol Cala d'Or Apartamentos, Owner at Melia Cala d'Or Boutique Hotel
Responded 9 Jun 2022
Dear Jan, Kindly permit us to express our gratitude for your continued loyalty to our resort. You are completely right: our hotel's location is indeed marvellous. Everything you could possibly need for a fantastic holiday: the beach, the Mediterranean Sea, a wide variety of bars and restaurants as well as great shopping at the many different stores dotted along the seafront. Please be assured that we have shared your kind feedback with the team regarding the outstanding service they delivered to you upon your stay, your comments echo exactly the experience we wish for our guests. It is a satisfaction to have your positive experience with the quality of the food and service we serve to our guests at breakfast. Our aim is to create a particularly pleasant atmosphere for our guests with our numerous services in our beautifully designed hotel so your words confirming our success are very important to us. Thank you again for this heart-warming review. We hope to see you again very soon. Best wishes, Tania de Castro Gex Manager at Meliá Cala d'Or Boutique Hotel.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
If you want a hotel that has a busy bar with children running around late into the evening and karaoke every night, don't book this place. This hotel is a great place to relax with great staff to look after you. Food in the restaurant is wonderful; the pool area is a tranquil place to relax in the sun and maybe cool off in the water. Visited on a few occasions including two weeks in 2019 and three weeks this year and I cannot fault the place.
Read more
Review collected in partnership with Meliá Hotels International
Date of stay: September 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Cala d'Or area.
PRICE RANGE
RMÂ 855 - RMÂ 1,632 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
melia cala d`or hotel cala d`or, cala d or melia
FORMERLY KNOWN AS
Melia Cala D'Or
LOCATION
SpainBalearic IslandsMajorcaCala d'Or
NUMBER OF ROOMS
55
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
