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Always look on the bright side of life, so the song goes. If the frosty attitude of some of the staff here is anything to go by, forget it! My family arrived, full of smiles and ready to enjoy a week in the sun, lazing...More
3 Thank juliehelenj
Response from DptComunicacion, Director de Relaciones con Clientes at Hotel D'OrResponded 24 August 2017
Thank you for your comment and rating.
We are very sorry for your bad experience in our Hotel. Inform you that this kind of comments help us to improve and we have taken action on this.
As for the problem of cockroaches, we have passed...More
I appreciate this hotel is only 2 stars, however even a 2 star rating still has a certain level of standard that this hotel doesn't meet. The staff were unfriendly and unaccommodating. There were cockroaches seen dropping from the ceiling where people ate and also...More
Where to begin with our week at Hotel D'Or...from the check in onwards we were made to feel unwelcome and a nuisance at this hotel. The lady who checked us in was clearly having a bad day (or week) and was unsmiling and unhelpful. For...More
My partner and I visited hotel d'or on the 22nd of June for 7 nights, we were round the back of the hotel and therefore didn't have a pool view but we couldn't have cared less, our room was spacious, extremely clean and the air...More
Myself and 2 friends have just returned from cala d'or. This was my first visit to majorca and certainly won't be my last.the hotel d'or was small friendly and very clean, nice pool area and happy hour each day at the bar. The location is...More
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Children Activities (Kid / Family Friendly)
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US$41 - US$118 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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Response from DptComunicacion | Property representative |
Good morning Elaine!
Due to a problem (external to the Hotel) of the streets around the Hotel, a fumigation was carried out. The consequences of this fumigation (of which we had nothing to do) was that the cockroaches... More
Good morning Elaine!
Due to a problem (external to the Hotel) of the streets around the Hotel, a fumigation was carried out. The consequences of this fumigation (of which we had nothing to do) was that the cockroaches arrived at our Hotel.
However, the Hotel strictly complies with the pest control and fumigations are carried out periodically to guarantee the quality.
On the other hand, as for the cleanliness of the pool, it was a few days later that the pool pump was damaged. In the course of fixing the pump, obviously the pool could not be cleaned.
We hope you are understanding,