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HSM Calas Park

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HSM Calas Park
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532 Reviews from our TripAdvisor Community

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Showing 421: English reviews
buckhaven
Reviewed 30 September 2016

just back from spending 10 nights here and i have to say i loved it .the food was really good....the rooms are a wee bit tired but very clean.....drinks above average for all inclusive.....reception staff are helpful and polite .........yes there are a lot of steps but you can stop each level for a rest.....pool area is good ..there is...

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Helpful?
1Thank carolpenman
4409, Director de Relaciones con Clientes at HSM Calas Park, responded to this review

Dear carolpenman, We feel very proud to have offered you a good stay in our hotel. Our main goal is your happiness and satisfaction during your holidays. It is a pleasure to know that you enjoyed your experience and you appreciated our facilities and our varied gastronomic offer. Thank you very much again for your nice review, all the team...

London, United Kingdom
Reviewed 29 September 2016

Stayed here for 10 nights appartments were good cleaned 5 days a week only down fall no cups or plates. dining open 0800 to 2300 bars open 1000 to 2300 entertainment for both children and adults daily. reception staff very good

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Helpful?
Thank Allison H
4409, Director de Relaciones con Clientes at HSM Calas Park, responded to this review

Dear Allison H, It is a pleasure to know that you enjoyed your experience in HSM Calas Park. We will be very pleased to welcome you back again. Best wishes from the sunny Mallorca! HSM Customer Service

Tamworth, United Kingdom
Reviewed 28 September 2016

Just returned home after a week at calas park ,first went 28years ago when it was virtually a new hotel ,went back last year ,and again last week ,,, not much has changed in that time ,it is still a lovely place ,,yes it's a bit worn but it's clean very friendly and you can eat an drink all you...

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Helpful?
Thank mand47
4409, Director de Relaciones con Clientes at HSM Calas Park, responded to this review

Dear mand47, We are impressed about your fantastic review, we feel very proud to know that you have enjoyed your holidays in our hotel. Your satisfaction is our happiness. We are reforming our hotels every year, but we’re 17 hotels located in Mallorca and we can’t do it on the same time. We take note about your suggestion. We feel...

Liverpool, United Kingdom
Reviewed 27 September 2016

Hotel itself is set in gorgeous grounds that are clean and well kept, amazing sea views from lots of the rooms and the view from reception down to the pool is amazing. Apartments - clean and functional, looking a bit tired and in need of renovation but they have a fridge and aircon (essentials for us). Plenty of hot water,...

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Helpful?
Thank Kopbird
4409, Director de Relaciones con Clientes at HSM Calas Park, responded to this review

Dear Kopbird, We feel very proud to have offered you a great stay in our hotel. Our main goal is your happiness and satisfaction during your holidays. We take note of your suggestions to continue improving our service. We look forward to welcome you back soon at HSM Calas Park to continue enjoying pleasant experience with us! HSM Customer Service

England
Reviewed 20 September 2016

We stayed at Calas Park with our 6 and 4 year olds and all thoroughly enjoyed our holiday. I can only be negative about 1 thing and that was the standard of the evening meals, but in no way did this detract from a very enjoyable holiday. In a nutshell you had to choose very wisely, the meat selections seemed...

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Thank bondioo7
4409, Director de Relaciones con Clientes at HSM Calas Park, responded to this review

Dear bondioo7, On behalf of the entire team, I would like to thank you for taking the time to share on Tripadvisor your recent experience at HSM Calas Park. We celebrate that you appreciate the cleaning and our location near to the beach… We will congratulate all the reception team for the good service provided. We take note of your...

Watford, United Kingdom
Reviewed 15 September 2016 via mobile

Visited as a family self,wife,teenage daughter and toddler son. First the negatives,too many stairs. Positives very clean,good food,friendly staff,lovely resort,fantastic views.will visit again.well done for such high standards for a 3 star resort.never a dull moment,beach 5 min walk,sunbeds in abundance,thumbs up to Tania at bar,reception staff,entertain mentioned crew you all made our stay enjoyable.always something for both the adults...

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Thank Emmanuel W
4409, Director de Relaciones con Clientes at HSM Calas Park, responded to this review

Dear Emmanuel W, We feel very proud to have offered you an unforgettable stay in our hotel. Our main goal is your happiness and satisfaction during your holidays. We are delighted that you liked the gastronomy, our animation team and the entire hotel. We will congratulate all the staff (especially Tania) they will be very happy. Thank you very much...

A TripAdvisor Member
1 review
Reviewed 11 September 2016 via mobile

We have just got back from a fantastic holiday at Calas Park, there are areas which need improvement but generally it is a great holiday location! The rooms do desperately need updating, the cleaners do a fantastic job but due to the poor state of some of the flooring, kitchen and bathroom it is impossible for them to get things...

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Thank A TripAdvisor Member
4409, Director de Relaciones con Clientes at HSM Calas Park, responded to this review

Dear, Thank you very much to recommend our hotel, we feel very proud when we know that you would like to come again. We are reforming our hotels every year, but we’re 17 hotels located in Mallorca and we can’t do it on the same time. We take note about your suggestion. Thank you for highlighting the professionalism and kindness...

Northamptonshire
Reviewed 10 September 2016

We visited for 2 weeks all inclusive during August with our children aged 9 and 12. The rooms are immaculatey clean as is the pool area and the dining area, staff are always friendly and helpful.....Now the parts that let it down....the food is awful, breakfast is ok..(can't really go wrong with this!) good selection but lunch and dinner was...

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Thank Charlotte P
4409, Director de Relaciones con Clientes at HSM Calas Park, responded to this review

Dear Charlotte P, On behalf of the entire team, I would like to thank you for taking the time to share on Tripadvisor your recent experience at HSM Calas Park. We celebrate that you liked our location, the cleaning and our staff. Moreover, we sincerely regret your dissatisfaction with the dining experiences. We offer every day a wide selection of...

Liverpool, United Kingdom
Reviewed 6 September 2016

The hotel and rooms are clean but very dated beware if you have small children the stairs are a nightmare pool area very small no chance of getting a sunbed unless up early not much choice of food and found if to be very basic evening entertainment awfull except for the mini club the small children loved it I would...

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Thank tgtips186337
4409, Director de Relaciones con Clientes at HSM Calas Park, responded to this review

Dear tgtips186337, We regret didn't achieve your expectations during your stay because our main goal is your satisfaction. There are a lot of posters saying that is not allowed to reserve the sunbeds. You have t o understand that the hotel can't remove the items of our guests. The customers have to respect the coexistance rules of the hotel. We...

Dover, United Kingdom
Reviewed 1 September 2016

When we arrived at the hotel our room wasn't ready. We checked in and paid and this was our first problem. I asked to pay in euros and Linda the English receptionist said we had to pay in GBP and she said she had never heard of having a choice which currency to pay in! (We have always had a...

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Helpful?
Thank jezzi073
4409, Director de Relaciones con Clientes at HSM Calas Park, responded to this review

Dear jezzi073, Can you contact please to our Front Oficce Manager (Linda) with your details (name, dates of yout stay and the booking details) to solve your problem with the payment on your arrival day. The mail is recepcion . calaspark @ saintmichel . net We will be waiting your feedback, Best regards, HSM Customer Service

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
Official Description (provided by the hotel)
IN GENERAL: The apartments at HSM Calas Park, thanks to its privileged sea front location, high standard facilities, service, and the customer oriented, friendly staff have gained more and more clients who repeat their holidays year after year with us in this impressive complex. The hotel is open from May to October. LOCATION: The hotel HSM Calas Park is situated in Calas de Mallorca, a small resort in the south east part of the island, 70 km away from Palma de Mallorca and 60 km from the airport. The area is known thanks to the tourism which began in the early 1960s. Nowadays, the resort offers a wide range of hotels, shops, bars and restaurants. Calas de Mallorca has 3 charming beaches: Domingos Gran and Domingos Petit - these 2 beaches are located 400 m away from the village centre and the hotel (there is an access from a beautiful sea promenade, with a direct access from the hotel) and Cala Antena (1,5 km away), which in itself is distinguished by the verticality of its coast. The complex is situated in the resort centre. Within proximity, there is Porto Cristo (15 km away), a lovely village with its famous Caves of Drach. Also, nearby there are many beautiful caves with spectacular views, as well as small and authentic fishing villages which complement the advantages of this hardly known area, but have become more and more appreciated and chosen by tourists. ROOMS: The complex consists of six 2 or 3 floor blocks and offers spacious and comfortable apartments. All of the apartments include a bedroom and a living room (with 2 sofa beds), a bathroom, air conditioning, fridge, safety deposit box (extra charge), telephone, WIFI (extra charge), satellite TV and a terrace! Some of the apartments come with a sea view. GASTRONOMY: The hotel offers an inclusive board. The restaurant offers buffet style selection of hot and cold dishes, as well as a wide variety of desserts and fruit. The restaurant also offers some dishes prepared instantly in the style of show cooking! All inclusive offers, besides the 3 main meals, includes snacks between meals and all kind of drinks (beverages, hot drinks, alcohol) and ice cream throughout the entire day. FACILITIES: The hotel offers a spacious terrace with an amazing sea view. It has a swimming pool for adults, and includes another one for children. The pool is surrounded by sunbeds and sunshades. Bar service is available at the pool. Inside of the hotel there is a bar, cozy common areas, and a game room. CHILDREN: The complex at HSM Calas Park offers many facilities focused on fun for children! A swimming pool, playground and mini club with entertainers from our very own hotel staff! Our funny mascot called Sami joins the children in different games and activities. Baby cots and high chairs are also available in the restaurant, at no extra cost. ADDITIONAL SERVICES: 24/7 reception. WIFI in common areas (no extra charge), WIFI in hotel rooms (extra charge), Internet corner (extra charge). Rent a car. We accept both Mastercard and Visa credit cards. SPORT AND ENTERTAINMENT: Daytime and evening entertainment, shows or live music various times per week. Mini club for children. Billiards (extra charge), French bowls and table tennis in the complex. ... more   less 

Additional Information about HSM Calas Park

Address: C/ Cala Romaguera Bajos 3, 07689 Calas de Majorca, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Calas de Majorca
Price Range: RM315 - RM833 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HSM Calas Park 3*
Number of rooms: 110
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Also Known As:
Apartments Hsm Calas Park Hotel Calas De Majorca
HSM Calas Park Majorca, Spain - Calas De Majorca
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Questions & Answers

Here's what travellers have asked, with answers from HSM Calas Park staff and other travellers.
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Questions? Get answers from HSM Calas Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“one in the low 400s”
 of 5 bubbles carolpenman, 30 Sep 2016 | Read review
“No lifts so be wise choosing high room”
 of 5 bubbles mand47, 27 Sep 2016 | Read review
“Rooms staring with digits 21_ are over the entertainment room but have the best views”
 of 5 bubbles Kopbird, 27 Sep 2016 | Read review
“Book a room with a sea view, well worth it.”
 of 5 bubbles bondioo7, 20 Sep 2016 | Read review
“Just don't go that's my tip”
 of 5 bubbles tgtips186337, 6 Sep 2016 | Read review
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