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Hotel Marina Luz

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Hotel Marina Luz
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652 Reviews from our TripAdvisor Community

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Showing 435: English reviews
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Reviewed 1 week ago via mobile

Unfortunately the negatives outweighed the positives( positives were the breakfast, quiet area but not close to the "center"). We found the staff to be very unhelpful and not very pleasant. We called for something three times and it never showed up. Overall it was a very disappointing stay at this hotel and we would not recommend it to others.

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Helpful?
Thank Liz S
MarinaHotels, DEPT RECEPCION at Hotel Marina Luz, responded to this review

Dear Guest First of all, on behalf of the Management of the Hotel Marina Luz and the General Management of Feel Hotels ,I would like to thank you for taking the time and interest to review the Hotel Alua Soul Palma following your recent stay with us. We are very sorry to see that your stay at our hotel was...

Reviewed 3 weeks ago via mobile

Would highly recommend this hotel. We stayed for four nights B&B. Cleanliness outstanding, food fantastic, staff friendly, welcoming and just great! We were upgraded to superior room with its own sun loungers and terrace. Right on the sea front and close to shops and restaurants. Definitely coming back.

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Thank Sarah W
MarinaHotels, DEPT RECEPCION at Hotel Marina Luz, responded to this review

Dear Miss Sara: Thank you for your fabulous review. We are very pleased to hear you enjoyed the facilities of the hotel as well as the food and we hope to see you again in one of our hotels. We are extremely happy to hear you had such a lovely stay with us and look forward to seeing you again....

Manchester, United Kingdom
Reviewed 3 weeks ago

Review collected in partnership with Jet2holidays
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Thank ann y
MarinaHotels, DEPT RECEPCION at Hotel Marina Luz, responded to this review

Yorkshire, United Kingdom
Reviewed 13 March 2017 via mobile

A Very nice Hotel with kind professional management and Staff. Fantastic walks into Palms or bike rides which is flat all the way. Food was very nice and different every night. There is a sauna, gym and gacuzi which was fantastic to relax in at night. Would go back for sure but the prices have already gone up from £350...

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1Thank consmythe
MarinaHotels, DEPT RECEPCION at Hotel Marina Luz, responded to this review

Dear Guest Thank you for your lovely review. We are really pleased to hear you enjoyed the facilities of our We hope you will choose us for a future holiday. Kind regards ALUA SOUL PALMA Team

Lancashire, United Kingdom
Reviewed 6 March 2017

Just returned from first visit to this hotel. Everywhere was immaculate.. very clean.. and following the storm on Friday night the staff were out very quickly cleaning and putting all the furniture back in place. All staff were very friendly and very well presented. We booked half board on the basis we were arriving late so would give it a...

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1Thank Jill J
MarinaHotels, DEPT RECEPCION at Hotel Marina Luz, responded to this review

Dear Jill Many thanks for your lovely review. We are very pleased to hear that you en-joyed your stay with us. We hope to see you again soon. Kind regards ALUA SOUL PALMA Team

Ely, United Kingdom
Reviewed 3 March 2017

Second visit welcoming staff food good had standard room on 1st floor no view last time had standard room on high floor with views of palma only had a blank wall this time could not open curtains owing to overlooking properties or sit on terrace price of these rooms should be well downgraded in price front or pool views are...

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1Thank opportunity56
MarinaHotels, DEPT RECEPCION at Hotel Marina Luz, responded to this review

Dear Guest. Thank you for your kind review. All feedback is appreciated. We will take note of the other points brought up by you for future improvements. We hope you will visit us again. Kind regards ALUA SOUL PALMA Team

London, United Kingdom
Reviewed 24 January 2017

Just back from 2 night trip (Sat-Monday) and found the Staff, and especially the food great ! The room was as expected for 4 star and we were grateful for UK TV when it chucked it down. I mistakenly 'clicked' B&B instead of H.B and paid and extra 60 Euro to add on for both of us ( Would only...

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5Thank tracegl
Poulton Le Fylde, United Kingdom
Reviewed 17 January 2017

The rooms had everything we needed,fridge,kettlle.Beds were very uncomfortable. Food was good,plentiful and hot.Plenty of choice.The staff were very efficient and helpful.We woke up after a violent storm having no water or electricity butthere was no panic.The dining room manager was cool,calm and collected and soon order was restored. The hotel was near to the airport and Palma city and...

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Thank _dthorpe844
Reviewed 4 December 2016 via mobile

Great location. Breakfast and evening meals great choices. Room had no coffee, biscuits clock or tissues. Room very dull with bedding only basic. Please add some colour and updating. Otherwise great short break.

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2Thank Truegirl1
Inverness, United Kingdom
Reviewed 24 November 2016

This was a tremendous stay for us. In terms of price, it was outstanding, given the option of fish every night of our 4 night stay. The walk into Palma is along a promenade that stretches in the other direction to Arenal. Given just a short journey from the airport, this hotel met all our expectations. We probably could not...

Review collected in partnership with Alpharooms
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2Thank Forres_Roadrunner

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Hotel Marina Luz is located in a privileged setting of the Bay of Palma, just a few minutes away from the city of Palma de Mallorca and very close to the Son Sant Joan airport.All in all, the location and the facilities of the Hotel Marina Luz make it the perfect combination for business or pleasure: "Adults only" The Hotel Marina Luz has recently been refurbished and this stylish hotel offers modern day comforts, personalised service and a team of professionals at your disposal.Open all year round, the Hotel Marina Luz boasts a privileged sea front position. The hotel’s business facilities will enable you to conduct your business meetings or incentives in the perfect setting.The Hotel Marina Luz has two fully-equipped conference rooms, which will allow you to carry out your business meetings. The hotel also offers various coffee breaks and other necessities, which the MICE segment may require. ... more   less 

Additional Information about Hotel Marina Luz

Address: Calle Eaktai Ahn S/N | Cala Estancia, 07610 Can Pastilla, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Can Pastilla
Price Range: RM431 - RM2,505 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Marina Luz 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Marina Luz Hotel
Marina Luz Can Pastilla
Hotel Style:
#2 Family Hotel in Can Pastilla
#3 Spa Hotel in Can Pastilla
#3 Romantic Hotel in Can Pastilla
#5 Luxury Hotel in Can Pastilla
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Marina Luz staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Upgrade the bedding and add a box of tissues to the bathroom I have never before been in a 4 star hotel that did not have them ”
anny711, 4 Apr 2017 | Read review
“Pay the extra and have a sea/pool view.”
jillj564, 6 Mar 2017 | Read review
“Front or pool high up on standard rooms at the side”
opportunity56, 3 Mar 2017 | Read review
“Overlooking Rooms overlooking the pool are sunny”
_dthorpe844, 17 Jan 2017 | Read review
“4th and 5th floor essential”
X9950OMgrahams, 22 Oct 2016 | Read review
5 of 5