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24/12/2017 25/12/2017
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    Ona Garden Lago

    Calle Amsterdam, 3 | Urb. Lago Menor, 07400 Port d'Alcudia, Alcudia, Majorca, Spain
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    24/12/2017 25/12/2017
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    Traveller (244)
    Room & Suite (89)
    Pool & Beach (40)
    Overview
    • Excellent46%
    • Very good37%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “diamond resorts” (34 reviews)
    “washing machine” (26 reviews)
    “utility room” (13 reviews)
    Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Bar/Lounge
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Laundry Service
    Self-Serve Laundry
    Private Balcony
    3.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (392)
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    1 - 5 of 315 reviews

    Reviewed 4 weeks ago

    We stayed at Ona Garden Lago Oct/Nov 2017. The apartment (2 bed) was very spacious, the kitchen well equipped and the bedrooms a good size. However, the apartment was not completely clean to an acceptable standard to start with. Apparently the hotel was having issues...More

    Thank saarahali
    Response from OnaHotels, Director de Relaciones con Clientes at Ona Garden LagoResponded 3 weeks ago

    Dear Saarahali, First of all, let me thank you for the time you have spent sharing your opinion. We are really surprise reading your impressions. On behalf of the whole team, we regret that the hotel has not lived up to your expectations. We take...More

    Reviewed 4 November 2017

    1) The pool is shut, when we booked it, the pool didn’t say it was closed 2) Apartment floor is dirty in room 116 3) Shower in the small bathroom is small and dirty on the metal outside but 4) Sheets are not clean 5)...More

    3  Thank Now That's What... V
    Reviewed 1 November 2017 via mobile

    Was a Diamond Hotel and have visited this hotel many times, with no complaints. Ona have taken over and sadly standards have dropped . No advance warning that the pool would closed. Restaurant has not atmosphere No advance warning that they had numerous rooms sold...More

    Thank Irene65_13
    Reviewed 30 October 2017 via mobile

    This was our second visit. Each time has been an absolute pleasure. We arrived early, but they made a special effort to make sure our room was ready for us. Very welcoming and friendly staff on reception. Stylish looking hotel, front and back. The area...More

    Thank likeshisbeer
    Response from OnaHotels, Director de Relaciones con Clientes at Ona Garden LagoResponded 4 weeks ago

    Dear guest, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to...More

    Reviewed 3 October 2017 via mobile

    It was a really nice apartment. Very spacious and comfortable. The staff were very pleasant and helpful. We would definitely stay here again . The restaurant on site was reasonably priced again the staff were very pleasant. The food was good but we did not...More

    Thank Sharseal
    Response from Onahotels, Director de Relaciones con Clientes at Ona Garden LagoResponded 4 October 2017

    Appreciated Sharseal, Thank you so much for your feeback! Your comments as so much important for us and for the other guests interested in Ona Garden Lago. We are delighted to know that you lived a nice stay and that you would return again. We...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$68 - US$234 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 81
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, Priceline, Hotwire, TripOnline SA, getaroom.com and HotelQuickly so you can book your Ona Garden Lago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Balearic Islands >
    • Majorca >
    • Alcudia >
    • Port d'Alcudia
    • Also Known As
    • Garden Lago Hotel Port d`Alcudia ,
    • Ona Garden Lago Spain/Majorca
    Add Photo Photos
    Traveller (244)
    Room & Suite (89)
    Pool & Beach (40)
    Dining (9)
    Hotel & Grounds (129)
    Bathroom (8)
    Family and Play Areas (1)
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    Ask a question
    Questions & Answers
    Laura C
    24 October 2017|
    AnswerShow all 9 answers
    Response from Calpechica | Reviewed this property |
    Travel republic run a transfer service for approximately 15 euros return
    1
    Vote
    gdidy
    5 October 2017|
    AnswerShow all 2 answers
    Response from OnaHotels | Property representative |
    Yes Gdidy! Our restaurant cater to vegan requests. Kind regards, Melania Martin
    0
    Votes
    Google Translation
    Bikertourers
    21 September 2017|
    AnswerShow all 6 answers
    Response from OnaHotels | Property representative |
    Good afternoon, We do not have a specific place for bicycles inside the hotel. In the parking lot during the day can be left without problems tied with their padlock, but throughout the summer we have been using the... More
    0
    Votes
    Google Translation
    Room Tips
    "Ask for a room over the pool"
    Read review
    "i think most rooms are the same, some bigger than others, family rooms have two bathrooms"
    Read review
    "All rooms face out the to pool. The corner one's have slightly bigger balcony"
    Read review
    "All have views of the pool, ground floor ones seem dark"
    Read review
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