Hotel was fantastic. The facilities on offer are great, location is perfect, right on the beach and access directly from the hotel. The food was so good, so much choice and each evening had a different theme to accompany the standard items. Best of all were the staff, every single member of staff were exceptional, they could not do any more for us, nothing was too much trouble and they created a wonderful atmosphere in the hotel. Our young children (3.5 and 9 months old) had the most amazing holiday and I would thoroughly recommend this hotel. Rooms are a little dated but a great size, always cleaned immaculately and we didn't come on holiday to sit in the room so it was perfect for us.
We are a family of 2 adujara and to kids 5 & 10 years old. We are staying at Ciudad Blanca with half pension. The best: - big rooms with plenty of space for the entire family. - water machine to keep you hydrated all the time. - big family and kids pool. - good buffet - front beach - good night shows - AMAZING staff- always smiling and greeting customers. Not so good - if you don’t have all inclusive you will find hard to have a good cup of coffee, a good glass of wine, some food .... by paying you get the the same as all inclusive just double the price and bad quality. That’s so bad! - no good supermarket, only toys and some cola.
Just finishing our 6th day here and it’s been beautiful. We got an ocean view which is definitely worth it for the views. The food was great. The staff so friendly, from restaurant staff like Jose to the entertainment team I’m looking at you Nikola and your Pilates, beach Zumba and aqua aerobic work outs. On the negative side the beach is so busy - I would normally stay on playa Muro for the quieter beach but on this occasion we got a great deal and we’ve really enjoyed it despite the beach busyness. The real negative was that the booking staff on the phone told us all restaurants were open I specifically asked about the beach restaurant - that’s not the case it is truly shut in fact it looks like it had a fire? I was also told the snack bar was open I asked about it also as someone said that it wasn’t and the pool bar was the only one open and currently only doing light snacks. Again I was told it definitely was and was even given good examples like burgers, alas this was not the case it was also shut. Again it has been fine we’ve loved our stay. The only reason I mention it is we are on our way to Cala Barca tomorrow and again I’m hoping I have been given all the right information re everything being open and on our room. That will be the next review. I would stay in alcudia beach again though tbh I will probably go the quieter end. All that said thank you ciudad Blanca you were fabulous!…
It was our first visit to this hotel It’s a really Good hotel for children and is right on the beach Restaurant and food was very good Had a couple of problems with the room on the first night But David the guest relations manager was very good at his job an outstanding member of staff to this hotel he sorted everything for us and made sure we was looked after Very friendly staff nothing was ever a problem From the cleaners to the waitstaff and bar staff Would definitely recommend and will be returning
stayed june 2019 and was our 3rd visit. we went as a family of 4 with kids aged 10 and 6. loads of thing to day day and night. the staff are all really helpful and nothing is too much trouble. booked straight away for june 2020 but that's obviously been cancelled with covid 19. looking to go back as soon as we can