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Iberostar Ciudad Blanca

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Carretera Puerto Alcudia-Arta, KM 43 Bahia de Alcudia, 07408 Port d'Alcudia, Alcudia, Majorca Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (1065)
Pool & Beach (195)
Room & Suite (82)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 28/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Ciudad Blanca
Updated 28/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 48 hotels in Port d'Alcudia
Location
Cleanliness
Service
Value
Travellers' Choice
The Iberostar Ciudad Blanca hotel is a comprehensive hotel, and the all inclusive option is highly recommended for those who fancy experiencing an entertaining family holiday. Everyone will have their own space in its studios and apartments, as well as privacy and services that will make your stay a very comfortable one. Located on the seafront, the Ciudad Blanca hotel combines the beauty of the Bahia de Alcudia with gorgeous beaches and surroundings. These include the services and facilities of a family hotel: outdoor pools for adults and children, children’s playground, accommodation for pets, free Wi-Fi, SPA Sensations, all inclusive, Monkey Club, Dolphin Club, Eagle Club, Jacuzzi, professional shows, water sports, 15,000 m² of gardens, three restaurants, two bars and a spectacular Sea Soul & Beach Club to spend days and nights in the most incredible and relaxed atmosphere. “Wave of Change” is a pioneering initiative from Iberostar group to reduce the use of plastics, to promote responsible consumption of seafood and improve coastal health.
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Property amenities
Free public parking nearby
Free internet
Pool
Poolside bar
Beach
Bicycle rental
Children's playground
Children Activities (Kid / Family Friendly)
Street parking
Wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Diving
Game room
Horseback riding
Darts
Entertainment staff
Evening entertainment
Table tennis
Kids club
Kids pool
Kids' outdoor play equipment
Car hire
Massage
Salon
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Private balcony
Safe
Telephone
Minibar
Flatscreen TV
Bath / shower
Hair dryer
Wardrobe / wardrobe
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Room types
Ocean view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Great View
Languages Spoken
English, French, Spanish, Catalan and 1 more
1804Reviews355Q+A100Room tips
Traveller rating
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Popular mentions
James wrote a review 20 Jul
Abbots Langley, United Kingdom2 contributions1 helpful vote
Hotel was fantastic. The facilities on offer are great, location is perfect, right on the beach and access directly from the hotel. The food was so good, so much choice and each evening had a different theme to accompany the standard items. Best of all were the staff, every single member of staff were exceptional, they could not do any more for us, nothing was too much trouble and they created a wonderful atmosphere in the hotel. Our young children (3.5 and 9 months old) had the most amazing holiday and I would thoroughly recommend this hotel. Rooms are a little dated but a great size, always cleaned immaculately and we didn't come on holiday to sit in the room so it was perfect for us.
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Review collected in partnership with Iberostar
Date of stay: July 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Iberostar Hotels and Resorts, Owner at Iberostar Ciudad Blanca
Responded 3 days ago
Dear guest, We would like to express our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction. Please come back again soon. Kind regards Quality Manager Iberostar Ciudad Blanca
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Paddyjaime wrote a review 18 Jul
Copenhagen, Denmark15 contributions9 helpful votes
We are a family of 2 adujara and to kids 5 & 10 years old. We are staying at Ciudad Blanca with half pension. The best: - big rooms with plenty of space for the entire family. - water machine to keep you hydrated all the time. - big family and kids pool. - good buffet - front beach - good night shows - AMAZING staff- always smiling and greeting customers. Not so good - if you don’t have all inclusive you will find hard to have a good cup of coffee, a good glass of wine, some food .... by paying you get the the same as all inclusive just double the price and bad quality. That’s so bad! - no good supermarket, only toys and some cola.
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: We stay at the reception building and it was very good!
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Response from Iberostar Hotels and Resorts, Owner at Iberostar Ciudad Blanca
Responded 3 days ago
Dear guest, We want you to know that the description of your stay with us is greatly appreciated, and we thank you for providing your rating. Although your comments show that in most areas we are on the right track, we have taken your feedback regarding the concerns you raise on board, as we are aware that we can only improve based on a constant dialogue with our guests. Again we want to thank you for sharing your review and would be delighted to welcome you back soon. Best Regards Quality Manager Iberostar Ciudad Blanca
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s james wrote a review 17 Jul
England, United Kingdom2 contributions
Just finishing our 6th day here and it’s been beautiful. We got an ocean view which is definitely worth it for the views. The food was great. The staff so friendly, from restaurant staff like Jose to the entertainment team I’m looking at you Nikola and your Pilates, beach Zumba and aqua aerobic work outs. On the negative side the beach is so busy - I would normally stay on playa Muro for the quieter beach but on this occasion we got a great deal and we’ve really enjoyed it despite the beach busyness. The real negative was that the booking staff on the phone told us all restaurants were open I specifically asked about the beach restaurant - that’s not the case it is truly shut in fact it looks like it had a fire? I was also told the snack bar was open I asked about it also as someone said that it wasn’t and the pool bar was the only one open and currently only doing light snacks. Again I was told it definitely was and was even given good examples like burgers, alas this was not the case it was also shut. Again it has been fine we’ve loved our stay. The only reason I mention it is we are on our way to Cala Barca tomorrow and again I’m hoping I have been given all the right information re everything being open and on our room. That will be the next review. I would stay in alcudia beach again though tbh I will probably go the quieter end. All that said thank you ciudad Blanca you were fabulous!
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Date of stay: June 2021Trip type: Travelled with family
Room Tip: There’s no parking - plenty on street. The beach is busy but the pool in hotel is fab. The Beach...
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Response from Iberostar Hotels and Resorts, Owner at Iberostar Ciudad Blanca
Responded 2 days ago
Dear guest, Thank you for sharing your experience regarding your holiday at our popular four-star establishment in Mallorca, We are so pleased that our hard-working, dedicated employees made a good impression on you. They will be delighted to hear of your compliments. Our gastronomy services are known to be of high quality and plentiful thus, guests are spoilt for choice. Our skilled and thoughtful chefs will be grateful to know that they met your expectations. Please allow us to explain that all of our restaurants are in perfect condition, information regarding our facilities and services can be found on our Iberostar website in the ´´how we care´´ section where you will find a PDF with all the up to date information. Thank you for your patience and understanding as we deal with this "new normality", now, more than ever we rely on our valued guest's feedback to assist us. We apologise for any misunderstanding. Despite this, we hope you have taken away many memorable moments of your holiday and we hope to serve you again in the near future. Kind regards, Quality Manager, Iberostar Ciudad Blanca
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Ellenanne S wrote a review 13 Jul
Colchester, United Kingdom2 contributions
It was our first visit to this hotel It’s a really Good hotel for children and is right on the beach Restaurant and food was very good Had a couple of problems with the room on the first night But David the guest relations manager was very good at his job an outstanding member of staff to this hotel he sorted everything for us and made sure we was looked after Very friendly staff nothing was ever a problem From the cleaners to the waitstaff and bar staff Would definitely recommend and will be returning
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Date of stay: July 2021Trip type: Travelled with family
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Response from Iberostar Hotels and Resorts, Owner at Iberostar Ciudad Blanca
Responded 3 days ago
Dear Ellen, It is always excellent for us to receive such complimentary reviews like this. We really do appreciate the time and effort you have taken to share this opinion of your recent holiday in our hospitality at Iberostar. We have treated your description as a success story and your comments show that we are on the right track with our numerous efforts and our attention to detail. We would like to thank you once again for your kind review and will be delighted to welcome you back to one of our hotels soon. Best Regards, Quality Manager, Iberostar Ciudad Blanca
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Voyage65771694230 wrote a review May 2020
1 contribution1 helpful vote
stayed june 2019 and was our 3rd visit. we went as a family of 4 with kids aged 10 and 6. loads of thing to day day and night. the staff are all really helpful and nothing is too much trouble. booked straight away for june 2020 but that's obviously been cancelled with covid 19. looking to go back as soon as we can
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Date of stay: June 2019
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Response from ReputationOnline, Quality Manager at Iberostar Ciudad Blanca
Responded 5 May 2020
Dear guest, It is always excellent for us to receive such complimentary reviews like this and also to hear from our loyal guests who return year after year. We really do appreciate the time and effort you have taken to share this opinion of your summer holiday from last year in our hospitality at Iberostar. We have treated your description as a success story and your comments show that we are on the right track with our numerous efforts and our attention to detail. We are sorry that we wil not see you in June, however, we hope that we will have the honour of serving you again in the not too distant future. Until then we wish you all the best. Best Regards, Quality Manager Iberostar Ciudad Blanca
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PRICE RANGE
US$81 - US$272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar ciudad blanca hotel port d`alcudia, iberostar puerto alcudia, iberostar hotel ciudad blanca
LOCATION
SpainBalearic IslandsMajorcaAlcudiaPort d'Alcudia
NUMBER OF ROOMS
303
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Frequently Asked Questions about Iberostar Ciudad Blanca
Which popular attractions are close to Iberostar Ciudad Blanca?
Nearby attractions include Enjoy Café (0.4 km), GoodFellas Music Bar Alcudia (0.4 km), and Mucky OMarras Irish Pub (0.4 km).
What are some of the property amenities at Iberostar Ciudad Blanca?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a poolside bar.
Which room amenities are available at Iberostar Ciudad Blanca?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Ciudad Blanca?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Iberostar Ciudad Blanca?
Yes, free public parking nearby and street parking are available to guests.
What are some restaurants close to Iberostar Ciudad Blanca?
Conveniently located restaurants include Indian Fusion, Kathmandu Indian Tandoori House (seasonal closure), and Bistro del Jardin.
Are there opportunities to exercise at Iberostar Ciudad Blanca?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Iberostar Ciudad Blanca?
The staff speaks multiple languages, including English, Spanish, French, German, and Catalan.
Are there any historical sites close to Iberostar Ciudad Blanca?
Many travellers enjoy visiting Torre Mayor (2.6 km).
Does Iberostar Ciudad Blanca have any great views?
Yes, guests often enjoy the ocean view available here.
Is Iberostar Ciudad Blanca accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.