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All reviewspiano barjunior suiteadult poolfamily poolterrace grillswim up barpillow menuswim up suiteal frescohalf boardbreakfast and dinnercomfortable sunbedsthursday eveningfive star hotelnature reserveseparate poolsitting room
Must bear in mind that all reviews are based on a personal experience and expectations. Lovely Hotel and complex but had a view minor issues which some I would not have expected for a 5*. Rooms are well presented and ours was kept very clean...More
Nice rooms, lots of facilities but a bit far from Palma.
Gym was well equipped.
Was quiet and both pools were not over run by kids, just babies.
Breakfast was lovely. We had lunch in one of restaurants which was nice
I have just got back from a weeks holiday at this hotel and all I can say is fabulous. We didn't want to come home. I have just read a previous bad review that someone has put on and I have to completely disagree.
Just back from here today. Our experience of this hotel was poor. Firstly, lots of other reviewers seem amazed by things we would fully expect from 5* rated hotels, such as free Wifi and a decent room... but our experiences otherwise did not match up....More
7 Thank MayaFrida
Response from Proturhotels, Director Comercial at Protur Biomar Gran Hotel & SpaResponded 26 September 2017
We thank you for your feedback and are very sorry that your stay with us did not live up to your expectations. Please rest assured that we have taken note and will certainly look into the issues you have raised and thank you for having...More
Overall, a nice hotel and enjoyed our stay. The hotel has lots to offer (driving range, spa, pool, bike hire (all for free)) and we didn't get bored even when the weather wasn't great, however we have a couple of issues.
1. System of collecting...More
1 Thank JonnyKeogh91
Response from Proturhotels, Director Comercial at Protur Biomar Gran Hotel & SpaResponded 22 September 2017
We thank you for your feedback and for having highlighted the positive aspects of your recent stay with us. We are sorry for the issue that you had with your drink bill and ask you to please accept our apologies for any inconvenience caused. With...More
Response from Tourist_Krzys | Reviewed this property |
There are concerts in the evenings. The crowd is mixed and there are children of all ages around. That said, most parents use the opportunity to drink alcohol and talk loudly among themselves so not necessarily the most... More
There are concerts in the evenings. The crowd is mixed and there are children of all ages around. That said, most parents use the opportunity to drink alcohol and talk loudly among themselves so not necessarily the most inspiring place for a 16-year old. A walk to the seaside could be a good alternative. The July evenings should be warm and he can bring his own music on Spotify/other.
Response from Proturhotels | Property representative |
Thank you for contacting us. There are a few juniorsuites for disabled with walk in shower, seat and grab rails. For availability please contact via e-mail with the hotel: granhotel (at) proturbiomar . com
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"Make sure your room balcony / patio allows for most sun. Also ensure you have a King bed (not twin bed pushed..."