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City Best Hotel Limited

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1 room 2 adults 0 children
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City Best Hotel Limited
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73 Reviews from our TripAdvisor Community

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Showing 55: English reviews
Swindon, United Kingdom
Reviewed 2 July 2016

Ive just stayed here for four nights and four utterly terrible breakfasts. Upon arrival my room was stinking , the dirty curtains were drawn and the windows closed. So the room just smelled. The toilet seat was broken and the loo was leaking. The light switch and power switch for the shower was loose on the wall. There was so...

Thank Nigel Barry H
Swindon, United Kingdom
Reviewed 30 June 2016 via mobile

This place is appalling. Everywhere you look is poorly maintained, and not very clean. The room I got stinks (26). No smoking is a joke... This window sill is covered in fag burns. The shower is pathetic, as it's clogged with scale. The bed was just put in the middle of the room, due to the low ceiling. Mind your...

Thank Nick H
Reviewed 22 June 2016

My receptionist booked this 'hotel' note I use this term very loosely ......not her fault, bless her. It stinks It stinks of cigarettes - I'll show in photo later It stinks I've slept on better park benches and I'm sure stig of the dump would have walked out if he came here. Receptionists - again a loose terminology - haven't...

Thank phil c
Greater London, United Kingdom
Reviewed 13 January 2016

I went yesterday (12/1/16) and it was lovely. the room was spacious and the staff were really friendly. no hassle during check in. local resturants and eating places were nice. variety of things to do around the area. hotel was clean. bed was so comfy. room was bigger than most travelodge hotel i been in.will come back again

Thank marjana k
Bridgend, United Kingdom
Reviewed 1 November 2015

Damp walls, low security doors, rat catchers in rooms, faulty electrics that sparked when kettle (situated under faulty tv), broken furniture, hot water boiler (that served other rooms) behind bed, shared bathroom which was last updated in the 1950's, bad smells, poor customer service ad our reservation was initially cancelled upon arrival. DO NOT STAY HERE!!!!

Review collected in partnership with BudgetPlaces
1Thank 914neilj
Reviewed 28 June 2015 via mobile

We booked a budget room here all seemed ok when we got to reception staff were great were given our key and told our room was through a door just outside reception so following this we made our way there upon opening this door were greeted by a grim looking corridor and the smell of damp and a very unkept...

4Thank rockingrobin1
Pontefract, United Kingdom
Reviewed 25 May 2015

Let me start with the fact we were met with a £10 deposit for our room key which I found unusual to say the least , we were then led through a maze of scruffy , smelly and unkept corridors. We opened our door to what I can only describe as a squat but as we were tired and needed...

1Thank Wayne F
Reviewed 24 May 2015 via mobile

Clean and tidy but furniture in bedroom were poor very little hot water bed clean Kettle not working also no main light also not working was reported to reception but not fixed Breakfast was good but the dining area was very small

2Thank Gary H
London, United Kingdom
Reviewed 7 May 2015

Me and my mum booked a room here so we had somewhere to crash after a hen do. For £55 for the room including parking and a full English in the morning the room was fit for its purpose. The staff at reception were nice and I really enjoyed the breakfast in the morning. The building just needs freshening up...

Thank Toni-Bedward
Reviewed 2 May 2015 via mobile

The room was vile and smelt like rotten egg which got worse every time the toilet was flushed. There were two huge flies in the room along with a couple of mosquitos. Pulled the bed sheets back to find blood and hair on the sheets. Asked to be moved to a different room. This new room had a rodent trap...

Thank Jessybess

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  • Free Parking
Room types
  • Non-Smoking Rooms
  • Public Wifi
  • Free Parking

Additional Information about City Best Hotel Limited

Address: 31-33 Mansfield Road, Ilford IG1 3BB, England
Region: United Kingdom > England > Greater London > Ilford
Price Range: RM211 - RM283 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — City Best Hotel Limited 2.5*
Number of rooms: 37
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Questions & Answers

Here's what travellers have asked, with answers from City Best Hotel Limited staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 21 was good for me”
 of 5 bubbles andybate1967, 13 Feb 2017 | Read review
“Go to another hotel, there doesn't seem to be any good rooms!”
 of 5 bubbles KenScotting, 15 Sep 2016 | Read review
“Honestly, read the review and think hard about it.”
 of 5 bubbles Hotelguest12956, 1 Aug 2016 | Read review
“Stay somewhere else , maybe sleep in your car as it would be nicer .”
  • Shower socket l
 of 5 bubbles nigelbarryh, 2 Jul 2016 | Read review
“double room or triple room”
 of 5 bubbles marjanak2016, 13 Jan 2016 | Read review
5 of 5