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Holiday Inn Runcorn

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Traveller (153)
Room & Suite (76)
Dining (27)
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Overview
  • Excellent20%
  • Very good39%
  • Average25%
  • Poor9%
  • Terrible7%
Travellers talk about
“executive room”(30 reviews)
“coach parties”(11 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Holiday Inn Runcorn
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (782)
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764 results
Traveller rating
161
282
192
74
55
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Time of year
LanguageEnglish
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161
282
192
74
55
Show reviews that mention
All reviewsnational holidaysexecutive roomcoach partiescoach trippool and gymbreakfast staffnice staywould stay againstayed here for one nightevening mealcomfy bedbreakfast was excellentcar parkself servicechester zoofull englishcooked breakfast
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1 - 5 of 764 reviews
Reviewed yesterday via mobile

I booked here with a couple of work colleagues after being recommended. Check in was fast and efficient, staff were very helpful and warming. The room was quaint but had all what you need, the bathroom was a little on the small size too but...More

Thank stevejackson171
Hotel's Favourite
Reviewed 2 January 2018 via mobile

We stayed here for 2 nights and booked the New Year’s Eve gala. The first thing We want to say is that the staff are very friendly,Helpful and professional. We don’t normally mention people by name but two girls Sam and Ellis are a credit...More

Thank June W
Response from Ops_hiruncorn, Guest Relations Manager at Holiday Inn RuncornResponded 5 January 2018

Dear Guest, WOW!! thank you so much for our fabulous review, I will pass on your lovely comments regarding our team and in particular Ellis and Sam. We look forward to seeing you at New Year's Eve 2018! We hope to see you soon. Thanks...More

Reviewed 2 days ago via mobile

Literally got there, checked in, slept and ate breakfast, but all done in efficient way with pleasant surroundings. My only gripe is that the iron in the room was non-steam which didn’t really work. Annoying.

Thank Stephen M
Response from Ops_hiruncorn, Guest Relations Manager at Holiday Inn RuncornResponded yesterday

Dear Guest, Thank you so much for your review - I will share all you comments with the team at the hotel and pass on your maintenance issues to the maintenance team. We hope to see you again 2018! Thanks Elizabeth

Reviewed 3 days ago via mobile

My mum booked our rooms and her party room months in advance, we had booked adjoining rooms for 2 adults 3 children my dad was shown the rooms we would be staying in, but it got to the day we arrived and the lady said...More

Thank Tratumacc
Response from Ops_hiruncorn, Guest Relations Manager at Holiday Inn RuncornResponded 2 days ago

Dear Guest, I am disappointed to hear that your check in experience wasn't the best at our hotel. I will pass this on to the reception team to look into and complete some training with the team. I believe there was some mix up with...More

Reviewed 3 days ago

I have just had my party at the holiday Inn in Runcorn when we got to the hotel was not happy as the tables were put a differnt way but in the end they changed them for us and my daughter and her family were...More

Thank Janet R
Response from Ops_hiruncorn, Guest Relations Manager at Holiday Inn RuncornResponded 2 days ago

Dear Guest, A massive happy birthday Janet!! I am so glad that you enjoyed your party Angela and the resident hour DJ Chris told myself that you had a lovely evening. I am sorry that there was some confusion with the table plans but I...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$73 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$73 - US$208 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (153)
Room & Suite (76)
Dining (27)
Pool & Beach (5)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Kelly W
26 March 2018|
AnswerShow all 3 answers
Response from Beverley L | Reviewed this property |
people from our party got a taxi to nearest town. we just stayed in hotel x
1
Vote
lynn t
13 October 2016|
AnswerShow all 2 answers
Response from Andrew T | Reviewed this property |
Hi, the pool and gym are free. There are also sauna, steam room and jacuzzi facilities, also free. I think the opening hours are 0700 to 2100 all week - maybe an hour earlier closing on weekends. Hope this helps.
2
Votes
Vicky A
6 October 2016|
AnswerShow all 5 answers
Response from acepower84 | Reviewed this property |
I never saw any during my stay either.
0
Votes
Room Tips
"not really are room was very small"
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"its a bit small, but cosy.."
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"Our room was definitely not a family room"
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"There was damp in most of our rooms."
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