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29 Apr 30 Apr
1 room, 2 adults, 0 children12
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All reviewsnational holidaysexecutive roomcoach partiescoach trippool and gymbreakfast staffnice staywould stay againstayed here for one nightevening mealcomfy bedbreakfast was excellentcar parkself servicechester zoofull englishcooked breakfast
I booked here with a couple of work colleagues after being recommended.
Check in was fast and efficient, staff were very helpful and warming.
The room was quaint but had all what you need, the bathroom was a little on the small size too but...More
We stayed here for 2 nights and booked the New Year’s Eve gala. The first thing We want to say is that the staff are very friendly,Helpful and professional. We don’t normally mention people by name but two girls Sam and Ellis are a credit...More
Thank June W
Response from Ops_hiruncorn, Guest Relations Manager at Holiday Inn RuncornResponded 5 January 2018
Dear Guest,
WOW!! thank you so much for our fabulous review, I will pass on your lovely comments regarding our team and in particular Ellis and Sam.
We look forward to seeing you at New Year's Eve 2018!
We hope to see you soon.
Thanks...More
Literally got there, checked in, slept and ate breakfast, but all done in efficient way with pleasant surroundings. My only gripe is that the iron in the room was non-steam which didn’t really work. Annoying.
Thank Stephen M
Response from Ops_hiruncorn, Guest Relations Manager at Holiday Inn RuncornResponded yesterday
Dear Guest,
Thank you so much for your review - I will share all you comments with the team at the hotel and pass on your maintenance issues to the maintenance team.
We hope to see you again 2018!
Thanks
Elizabeth
My mum booked our rooms and her party room months in advance, we had booked adjoining rooms for 2 adults 3 children my dad was shown the rooms we would be staying in, but it got to the day we arrived and the lady said...More
Thank Tratumacc
Response from Ops_hiruncorn, Guest Relations Manager at Holiday Inn RuncornResponded 2 days ago
Dear Guest,
I am disappointed to hear that your check in experience wasn't the best at our hotel. I will pass this on to the reception team to look into and complete some training with the team.
I believe there was some mix up with...More
I have just had my party at the holiday Inn in Runcorn when we got to the hotel was not happy as the tables were put a differnt way but in the end they changed them for us and my daughter and her family were...More
Thank Janet R
Response from Ops_hiruncorn, Guest Relations Manager at Holiday Inn RuncornResponded 2 days ago
Dear Guest,
A massive happy birthday Janet!! I am so glad that you enjoyed your party Angela and the resident hour DJ Chris told myself that you had a lovely evening.
I am sorry that there was some confusion with the table plans but I...More
Hi, the pool and gym are free. There are also sauna, steam room and jacuzzi facilities, also free. I think the opening hours are 0700 to 2100 all week - maybe an hour earlier closing on weekends. Hope this helps.