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Melia Cayo Coco

Travellers' Choice award winner
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Melia Cayo Coco
Melia Cayo Coco
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5,956 Reviews from our TripAdvisor Community

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Showing 4,642: English reviews
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Rugby, United Kingdom
Reviewed yesterday NEW

We have just returned from a 10 day Holiday at the Melia Hotel. Cannot fault it. The food is fantastic as was the choice. Something for everyone. Our room was great and everywhere is very clean .All the staff are lovely friendly people. Very hardworking and cannot do enough for you. The service in the bars was also great. Great...

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1Thank Brenda196011
Halifax Region, Canada
Reviewed yesterday NEWvia mobile

We stayed at the Melia Apr 9-16, 2017. As always, our stay was wonderful! The people are amazing and the food was excellent. The newly enlarged beach was beautiful. The Melia Cayo Coco never disappoints. We LOVE it there! See you again next year!!

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Thank jpcuba2013
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear jpcuba2013, We are so glad to know that your 5th stay with us has been so enjoyable. Thank you very much for sharing your Meliá Cayo Coco experience with other readers. We are very grateful because you have already announced your return, and are very much looking forward to welcoming you again. With warmest regards, Francisco Silva General Manager

Tremblant
Reviewed yesterday NEW

The Melia is a 250 room hotel for adults only. It is only 15 minutes by bus from the airport in Cayo Coco. The grounds are lovely, clean and full of shrubs and flowers.We stayed in one of the bungalows on stilts in the lagoon and just loved the peace and quiet and watching the birds and ducks as we...

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2Thank brendasboys
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear brendasboys, Just by reading the title of your review we get a perfect portrait of the very much enjoyable holiday experience you had at Meliá Cayo Coco. Nice to kow that you enjoyed the peacefulness of our lagoon rooms. We are so glad to read it has been such a great time shared with our team! Thank you very...

Reviewed yesterday NEW

Just returned from another fantastic holiday at Melia Cayo coco We have been going to this hotel since 2011 We love everything about this hotel from its laid back attitude to the amazing staff ( friends) we have made Can't wait to return again next year if not before

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Thank dmldavenport
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear dmldavenport, Thank you ever so much for all your compliments on our facilities and services. Your friends at Meliá Cayo Coco are very much looking forward to welcoming you again so please, drop us a note when you are booked, do let us know if there is any request we may honor, as we would just be too happy...

Reviewed 3 days ago NEW

After spending a great week in Havana, Vinales and Trinidad beforehand, we got to see the real Cuba, with it's fantastic people, music, culture, cars. We booked the Melia for our last week and were not disappointed. We had a lagoon room (the wind does whistle on by but we liked that). This gave us access to one of the...

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1Thank Jane M
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Jane M, We are very glad to know you have encountered our services to a high standard and have truly enjoyed your stay in our hotel. Thank you very much for your generous comments. Yes, we have to listen to our customers' opinions because you are the ones who rate our services according to the way we provide them...

Reviewed 3 days ago NEW

A beautiful hotel in a wonderful setting and lovely staff. A great relaxing holiday where all your needs are catered for, the staff couldn't do enough for you and were always helpful and friendly, special thanks to Yousmelmykis, a waitress in the Tapas bar who always provided the best service and a mention for the entertainment staff who were brilliant...

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2Thank johnsgraham
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear johnsgraham, What a great first impression! The title of your review is amazing! Thank you so much for so kindly commenting on our facilities and services. It is an honour to know we were able to provide you with such an enjoyable holiday. We are very grateful for your praises; we know now our goal has been achieved, we...

Reviewed 4 days ago NEWvia mobile

Visited from 3rd till 17th May and what an amazing 2 weeks we had! From arriving there to be greeted and welcomed with Champagne, room was ready for us straight away. Got a lift with all of our bags to our lagoon room, the room was amazing and the view from our balcony was out of this world! It was...

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2Thank Leontia J
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Leontia J, Thanks a lot for taking the time to post your comments on this important website. We are already eager to welcome you back. Thank you very much for praising so much our staff, we are aware of the fact that they are our biggest success. We are more than happy to know that their right doing influences...

Toronto, Canada
Reviewed 5 days ago NEWvia mobile

This was my fifth time in Cuba and my 3rd at Melia Cayo Coco. This is my review. The check-in was fine. The room was always clean. Everything worked well including the a/c and the shower always had lots of hot water. The food at the buffet was fantastic. The chefs and wait staff friendly and willing to please. The...

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Helpful?
Thank Joe R
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Joe R, In first place, we want to thank you for taking the time to share all your comments about your experience in Meliá Cayo Coco with future customers. We want to thank you for praising our facilities and services. Your compliments are a great inspiration for all of us. Receive please our deepest apologies for the issues you...

Reviewed 5 days ago NEWvia mobile

Just returned from our 3rd visit on 3 years which says a lot in itself. Here's my view of the Melia and am going to be as honest as I can.... The staff and service are outstanding be it from the gardeners to the management nothing is to much trouble, I could name some of the staff but it wouldn't...

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2Thank Colin H
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Colin H, Thank you very much for taking the time to post your comments on this very important website. It is really an honour to know we were able to provide you with a very enjoyable and relaxing experience. All our efforts are aimed at achieving this goal. Thank you very much for praising our staff, receiving compliments on...

Reviewed 5 days ago NEWvia mobile

Wow hotel wow staff especially Celia in restaurant. Wow location wow wow wow. We loved our 2 weeks here and the trip organised by Rep to the local town for the day was great included a mangrove boat trip I nearly did not go as hate boats and especially when I saw the mangrove water was Black. Well when I...

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Thank Jtb112
MeliaCay0C0c0, General Manager at Melia Cayo Coco, responded to this review

Dear Jtb112, WOW! Your vacations at Meliá Cayo Coco were just WOW! I feel touched by your wonderful and sincere review, and have shared every word with all the team. We are so glad to read you have encountered our hotel and staff so good, it is truly an honour to know you enjoyed so much every day of your...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Room Service
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located beachfront in Cayo Coco, habitat of a large colony of pink flamingos. Five-Star All Inclusive Resort with 250 rooms. Conceived only for adults aged 18 years or more. Its superior suites and rooms are built on stilts over a natural seawater lagoon. Recommended for couples, weddings, and honeymoons. 250 Guest rooms: 168 Standard, 62 Standard Superior Lagoon, 6 Junior Suite, 2 Junior Suite Deluxe Lagoon, 12 Suite Deluxe Lagoon, 4 Dining Restaurants (A la Carta, Buffet, Barbeque), 5 Bars. ... more   less 

Additional Information about Melia Cayo Coco

Address: Jardines del Rey | Ciego de Ávila, 69400, Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range: RM692 - RM1,605 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Cayo Coco 5*
Number of rooms: 250
Reservation Options:
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Also Known As:
Melia Cayo Coco Hotel Cayo Coco
Cayo Coco Melia
Hotel Style:
#1 On the Beach Hotel in Cayo Coco
#1 Luxury Hotel in Cayo Coco
#1 Top resorts Hotel in Cayo Coco
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Questions & Answers

Here's what travellers have asked, with answers from Melia Cayo Coco staff and other travellers.
1,016 questions
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Questions? Get answers from Melia Cayo Coco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room was in the centre of the resort room 7424 so was very close to all the amenieties. Lovely large room with a good size balcony and a great big bed. We had a first floor room. We did think of upgrading to a room on the lagoon but glad we didn't. Was told by other guests who had upgraded that they could not use their balconies due to the mozzies biting.”
Brenda196011, 22 May 2017 | Read review
“The bungalows in the lagoon are lovely and quiet.”
brendasboys, 22 May 2017 | Read review
“Rooms near the pool and therefore less quiet are numbered in the 9000's The quieter rooms are in the 7000,s”
52Jan, 18 May 2017 | Read review
“Loved our rooms 8411,8413,8511. Right near the beach but all rooms are close to everything ”
210elainec, 17 May 2017 | Read review
“all types of rooms are good”
englandcookie, 16 May 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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