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Hotel Playa Coco

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Hotel Playa Coco
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1,828 Reviews from our TripAdvisor Community

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Showing 1,286: English reviews
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW

I stayed at Hotel Playa in early 2016 and I will be going back with my husband and children in January 2017. It is like going home! I really connected with the people there and this is not typical of my travels. I was made to feel special and staff genuinely want to meet my family. I enjoyed the entrainement-... More 

Helpful?
11 Thank Sarah D
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

I booked here because it is a smaller resort. I was very happy with the service and everything that was included. I could get a massage on the beach or at the spa… both masseuse and masseur are very professional. The food is good, the beach is nice and the rooms are clean. Everyone makes you feel welcome and important.... More 

Helpful?
4 Thank Jilace
Level Contributor
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago via mobile

Only complaint: mosquitoes. Otherwise, the staff was great, food was great, facilities were great. The entertainment staff we met while we were there were amazing. They truly make you feel like part of the cayo coco family. Our favourites were luishy and minion... our trip would not have been the same without them. They went above and beyond to make... More 

Helpful?
5 Thank juana g
General M, Director General at Hotel Playa Coco, responded to this review

Dear juana g, Thanks a lot for taking the time to post your comments on this important website. What a great honor to know we were good enough to make you feel satisfied at the hotel while vacationing. We are already eager to welcome you again! Thank you very much for praising so much our facilities and services. We are... More 

Toronto, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

Our trip to hotel playa coco was very nice. We were warmly greeted by George the lobby bartender with these delicious green drinks... great way to begin our vacation. All of our room requests were honoured and we were swiftly transported to our room in 3104. Our room was equipped with an extra cot for our third friend.We had a... More 

Helpful?
2 Thank Angie G
General M, Director General at Hotel Playa Coco, responded to this review

Dear Angie G, Thank you very much for your review and for so generously commenting on your stay with us. It is amazing to read you have had a great time! You can assure we have shared all your remarks with the staff; we know they make the difference with their outstanding service and truly appreciate they influence that much... More 

Guayaquil, Ecuador
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 week ago via mobile

It'smy third visit in two years and as they say"they keep me coming back for more". This time, among other things, I had a special dinner in the main kitchen along with some other guests, who like me, feel at home in this beautiful place.

Helpful?
5 Thank egh291
General M, Director General at Hotel Playa Coco, responded to this review

Dear egh291, Thank you so much for your honest review. We appreciate your comments and compliments. Thank you so much for every time you have taken to review us, getting to know the opinion of our customers makes us feel like we can move on the right direction. Your family at Playa Coco Hotel is already looking forward to seeing... More 

Miramichi, Canada
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

We stayed at this spot after reading the reviews here as there were no negative reviews since the renovations around August. This is our second visit to Cuba, first to Cayo Coco. We arrived Nov 14th 2016 and left the 21st. Ill try to give as honest a review as possible for other people to make a decision. I won’t... More 

Helpful?
6 Thank jamescanada381
General M, Director General at Hotel Playa Coco, responded to this review

Dear jamescanada381, I am so glad to read your comments and share them with our team! Thank you very much for your review. We are very happy to know we have been up to your expectations during your vacations at Playa Coco Hotel, our guests' opinions are the ones that allow our daily improvement, that's why I really appreciate that... More 

Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

We booked this resort from October 29th to November 12th 2016 and this was the 5th time we have visited this resort. They are constantly working on improving the infrastructure and we were pleasently surprised at all the new renovations that have been done. We arrived about 3:00 pm and were warmly greeted by the Public Relations staff of Aracely,... More 

Helpful?
5 Thank Doug927
General M, Director General at Hotel Playa Coco, responded to this review

Dear Doug927, I really want to thank you on behalf of all the staff, for taking the time to share all your comments about your experience at Playa Coco Hotel with future customers. I am so glad to know you have so much enjoyed your time with us. Do not worry because we will let our staff know about your... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

This resort was fantastic. I was here 6 years ago and decided to try it again. They have done so many renovations and it is almost unrecognizable. The hotel was clean and well kept. Ground keepers were always on site taking care of the place. Food was plentiful and delicious- try the chicken fingers in the beer garden, so delicious!... More 

Helpful?
2 Thank Natalie M
General M, Director General at Hotel Playa Coco, responded to this review

Dear Natalie M, I want to thank you for taking the time to share all your comments about your experience at Playa Coco Hotel with future customers. I am so glad to know you have so much enjoyed your time with us. Do not worry because we will let our staff know about your cheering and positive comments. We know... More 

Ontario, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

Just back from another perfect stay at Hotel Playa Coco! Thanks to the excellent staff and management of the resort for making our stay as fantastic as is was. Special thanks to Yuris at the spa. Very courteous! The entertainment team is thoughtful and friendly. Chocolate was a hit with the kids and adults alike. Thanks again for everything!! The... More 

Helpful?
3 Thank Sharleen P
General M, Director General at Hotel Playa Coco, responded to this review

Dear Sharleen P, We are so glad to know you have been so pleased with our facilities and services. You certainly know now what to expect and what can we offer. Getting to know you have encountered our hotel to be so good is very encouraging for all of us. Thank you for every compliment, thank you for taking the... More 

Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Went to the hotel in August.. beautiful weather, no rain, amazing food once buffet opened after weeks of renovations, and hot!!! Made great friends with people from all over the world...One thing that made this vacation unforgettable was meeting our best friend Duanys Duarte (MINION)!!! He made us feel at home and wish to come back..he treated us like family... More 

Helpful?
1 Thank liviagarofalo
General M, Director General at Hotel Playa Coco, responded to this review

Dear liviagarofalo, Thank you for your possitive reviews about your vacations at Playa Coco Hotel, I really like the way you express your feelings towards our staff, and the way they treat all our guests, thank you onec again, I hope to see you soon with your family and friends! Kind regards, General manager Playa Coco Hotel More 

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Conference Facilities

Additional Information about Hotel Playa Coco

Address: Carretera Cayo Guillermo, Cayo Coco, Moron | Jardines del Rey, Cuba
Region: Caribbean > Cuba > Ciego de Avila Province > Jardines del Rey Archipelago > Cayo Coco
Price Range: RM661 - RM1,162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Playa Coco 4*
Number of rooms: 307
Also Known As:
Oasis Playa Coco Cayo
Playa Coco
Oasis Playa Coco Hotel Cayo
Hotel Style:
#7 On the Beach Hotel in Cayo Coco
#9 Luxury Hotel in Cayo Coco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Playa Coco staff and other travellers.
350 questions
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Toronto, Canada

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Questions? Get answers from Hotel Playa Coco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always ask for a renovated room wherever I go.”
 of 5 bubbles Jilace, 30 Nov 2016 | Read review
“Super views”
 of 5 bubbles edwarddubrowski, 19 Nov 2016 | Read review
“Block # 9 3rd floor rooms with ocean view, very close to the beach.”
  • view from my room :))
 of 5 bubbles , 14 Nov 2016 | Read review
“All the rooms are great.”
 of 5 bubbles outramt, 7 Nov 2016 | Read review
“building 9 close to beach and building 4 you have view of ocean”
  • Room 9205
 of 5 bubbles JoJoTerrebonne, 30 Oct 2016 | Read review
5 of 5