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All reviewsroom was cleanpancake machinefront deskone nighthi expresswould stay here againthe usual farecomplimentary breakfast was gooddeep cleaningoff the highwayovernight stopthree roomsbiscuits gravystaff was very friendlytwo queen bedsnight's sleepthe entire hotel
My girlfriend and I stayed here on our way back up from Florida to Indianapolis after a long day driving. While the hotel is clearly an older structure, it was very well maintained. The room and grounds were clean and well appointed. I'd definitely stay...More
Let's start at check in. Employee is very untrained and uneducated about about guest service. Didn't recognize us as platinum IHG members. The room stinks of mildew, also housekeeping missed a bottle of personal lubricant left by previous guests that our 8 year old was...More
Response from HIEXKIMBALL, Guest Experience Champion at Holiday Inn Express & Suites KimballResponded 30 June 2016
We are so sorry to hear about all the issues and problems you encountered during your stay. All of your issues have been relayed to the General Manager and the heads of the housekeeping and front desk departments. We have also relayed your...More
I think that this is an excellent place to stay. It is clean and quite, close to interstate for easy on and off. For the money and plus the quality I would recommend. I like the Holiday Inn Express and they do a good job...More
Wow, was I lucky to have selected this stop on my recent trip from Florida to Indiana. Very conveniently located right of Interstate 24, this hotel is clean and quiet and the staff were so friendly it felt like I was a regular. This is...More
I could live at this place.It was clean, staff friendly and priced right for the service. Everyone on the staff greeted us with smiles. Breakfast bar was fresh and very good.I would recommend staying here and visiting the tourist sites during the day.More
Thank Jerry S
Response from HIEXKIMBALL, Guest Experience Champion at Holiday Inn Express & Suites KimballResponded 12 May 2016
Dear Jerry S,
Thank you so much for the very kind words about our hotel. We are so pleased to hear that you enjoyed your stay and that everything was accommodating. We hope you continue to stay with us during your travels.