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Peppers Manor House

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535 Reviews from our TripAdvisor Community

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Showing 532: English reviews
Greater Sydney, Australia
Reviewed 5 January 2017

We had a great time, we had a voucher where the golf was included as well, it also gives you a few discounts. We had fun touring the local vineyards and local restaurants. The two skinny cooks pie shop in Berrmina is second to none. The only negative comment we had is don't take a pen from the change cart...

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Thank 110vickyk
Management response:

Dear 110vickyk, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. Please do not hesitate to contact me directly...

Sydney, Australia
Reviewed 5 January 2017

Great international standard hotel in the highlands. Easy drive to many wineries. Nice facilities including pool and billiards. Restaurant is excellent for breakfast and good reception staff. Checkin and checkout were easy.

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Thank Steve671
Management response:

Dear Steve671, Thank you for sharing your recent stay experience with the TripAdvisor Community! Your kind words were shared with the whole team with great appreciation. We value your endorsement of our services, location and facilities. We truly look forward to welcoming you back to the Peppers Manor House in the near future and to have the opportunity to serve...

Sydney, Australia
Reviewed 5 January 2017

Really enjoyed a relaxing 2 night stay at Peppers Manor House. Such a beautiful & peaceful property with amazing surroundings. Garden View Deluxe room type was lovely and spacious. King bed was very big and comfortable and the rooms are nice and dark in the mornings. No gym or spa onsite which would be a great addition. Only faults would...

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Thank Liv_191
Management response:

Dear Liv_191, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We look forward to welcoming back. Kind Regards,...

Sydney, Australia
Reviewed 5 January 2017

Lovely service in a quiet location. Walking distance to the golf course which we had almost to ourselves on both days we played. We had dinner in the restaurant one night and enjoyed the meal and he service.

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Thank Samantha G
Management response:

Dear Samantha G, Experiences like yours fuel our passion for service. Your kind comments have been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay. We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Sukhjeev Kochar Front Office Manager

Lithgow, Australia
Reviewed 5 January 2017

This is a beautiful house on a quiet location, perfect to get away with the wife and relax. The area is excellent for tourist wondering and foodies to partake in local resultants. Or you can sit back and do nothing..........

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Thank juliesguy3
Management response:

Dear juliesguy3, Thank you for your Excellent Review. We feel that we have a wonderful location with Mt Broughton golf club being next to The Peppers Manor House. Our aim for our guests to have the peaceful enjoyment of our luxury facilities and we appreciate it being noticed. We look forward to welcoming you back in the near future for...

Sydney, Australia
Reviewed 5 January 2017

The bathroom had no towels and wasnt very clean. The receptionist "booked" us into the winery the following day for our cheese and wine tasting, after recommending the scenic drive to Kiama through the Jamberoo Pass, all very beautiful but lengthy, to then discover the winery was actually closed until Jan 5. Complete waste of travelling time and very inept...

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Thank L2872CQkarend
Kiama, Australia
Reviewed 5 January 2017

A lovely way to celebrate our anniversary. The grounds were beautiful and we made use of the tennis court and golf course and enjoyed a lovely dinner at the restaurant. The room was clean and comfortable. It was a very relaxing stay as the surroundings were very tranquil. A great place to stay for a romantic getaway.

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Thank kkoks25
Management response:

Dear kkoks25, Thank you for sharing your recent stay experience with the TripAdvisor Community! Your kind words were shared with the whole team with great appreciation. We value your endorsement of our services, location and facilities. We truly look forward to welcoming you back to the Peppers Manor House in the near future and to have the opportunity to serve...

Vienna, Austria
Reviewed 3 January 2017

Small rooms, our room looked onto a roof. The wardrobe was far too big for the room, leaving little room to move. The reception staff were most ungracious when they could not find our booking in the system (despite the fact we had booked a month prior). Wouldnt recommend ths service and our sheets had holes in them.

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Thank djobi22
Reviewed 3 January 2017 via mobile

We sent my parents here for their anniversary and they were treated wonderfully. I wrote to reception beforehand and they were great, they put my parents in a lovely room and left them a box of chocolates. My parents had a great time, said the staff really made their stay special. Thank you.

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Thank Nicki W
Management response:

Dear Nicki W, Experiences like yours fuel our passion for service. Your kind comments have been shared with the rest of the team, who will be motivated to continue the endless pursuit of delivering the perfect stay. We are glad that you enjoyed your stay and hope to see you again very soon. Kind Regards, Sukhjeev Kochar Front Office Manager

Blue Mountains, Australia
Reviewed 3 January 2017

the facilities were clean and comfortable, and the staff were friendly and helpful. The surroundings are beautiful. The TV /set top box set-up needs to be updated as it does not always work...and there was no access to the foxtel channels...not a problem for me, but could be for others.

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Thank judy j
Management response:

Dear judy j, Thank you for taking the time to share your recent visit to Peppers Manor House experience. The responses our guests provide us with are an invaluable source of information and allow us to improve our standards and service. We chuffed and delighted to learn that you enjoyed your stays and have passed on your gratitude to all...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
Peppers Manor House is set on a beautiful Southern Highlands estate and provides an experience of life and leisure at one of Australia's grand country houses. Built in 1926, the house was originally home to the Katers, a pioneering grazing family, and has retained its original country charm. During winter, an open fire burns continually in the Great Hall and in summer meals are served in a leafy courtyard with drinks by the pool. Wake up refreshed and enjoy the views of the estate from your elegantly appointed room or suite. The setting is tranquil, the decor charmingly luxe. Highland Queen Rooms, Highland King Rooms, Garden Wing Deluxe, Garden Wing Suites and the Elizabeth Broughton Suite (in the original master bedroom), form part of the historic home, with an adjacent Garden Wing taking full advantage of the country views. The retreat offers the 18-hole championship Mount Broughton Golf Course and Country Club, tennis, boules, lawn bowls or be rejuvenated with a bushwalk or a gentle stroll around the beautiful gardens and cool off with a swim. Be pampered with the retreat's range of massage therapies and beauty treatments, or relax with a good book and a glass of wine in front of the open fire. Katers Restaurant at Peppers Manor House in the Southern Highlands offers diners a truly world class experience. The magnificent country estate setting and celebration of fresh seasonal produce will ensure an experience to be remembered. Open for breakfast, lunch, traditional afternoon tea and dinner daily, there's no need to wait for a special occasion. Try the Pan fried barramundi served with Morton Bay bug cannelloni and squid ink crumbs or Angus beef fillet served with red cabbage puree, corn cake and Cabernet jus. And for something really special at this multi award winning restaurant, there's a delicious 5 course degustation menu, available with or without matched wines. The surrounding area has something for everyone, including horse riding, mountain biking, trout fishing, historic villages, antique shopping or winery tours. The Highlands area offers a delightful environment to seek antiques and rare books, arts and crafts, or that perfect escape in a National Park. ... more   less 

Additional Information about Peppers Manor House

Address: Kater Road, Sutton Forest, New South Wales 2577, Australia
Region: Australia > New South Wales > Southern Highlands > Sutton Forest
Price Range: RM422 - RM1,549 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Peppers Manor House 5*
Number of rooms: 43
Reservation Options:
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Also Known As:
Peppers Manor House Hotel Sutton Forest
Peppers Manor Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Peppers Manor House staff and other travellers.
2 questions
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Questions? Get answers from Peppers Manor House staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go for the end rooms in the hotel's Hillside accommodation”
 of 5 bubbles Y1571QCdavid, 16 Mar 2017 | Read review
“garden annex has wifi”
 of 5 bubbles LondonAnnie41, 12 Mar 2017 | Read review
“The Highland King offer parking near room. The Garden View Deluxe are larger with a bath, and closer to the Manor House.”
 of 5 bubbles johny349, 3 Feb 2017 | Read review
“Do Not Know sorry”
 of 5 bubbles Disneyland55, 27 Jan 2017 | Read review
“garden wing is close to restaurants and bars, but far away from carpark”
 of 5 bubbles sweetstarneon, 27 Jan 2017 | Read review
5 of 5