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24/12/2017 25/12/2017
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    Quest Narre Warren

    Corner Princes Highway & Verdun Drive, Narre Warren, Victoria 3805, Australia
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    24/12/2017 25/12/2017
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    US$229
    US$222
    SAVE US$7
    US$222
    Traveller (13)
    Room & Suite (12)
    Dining (3)
    Overview
    • Excellent40%
    • Very good44%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Suites
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    4.0 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (211)
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    1 - 5 of 211 reviews

    Reviewed yesterday

    Had a very enjoyable stay staff could not do enough Premises although needing update were clean and all amenities available. Location ideal for all local needs shopping pubs easy access to freeway. Booking simple and although full were able to accommodate extra stay that was...More

    Review collected in partnership with this hotel
    Thank michaelsK1170YH
    Reviewed 3 days ago

    Our room was not ready on time. The office was closed both times we tried to check in, with a back-in-10-minutes note on the door. There was a dirty towel in the bathroom. The staff were friendly and helpful, but it seemed as though there...More

    Review collected in partnership with this hotel
    Thank Cheryl R
    Reviewed 4 days ago

    We stayed at quest primarily for location on the occasion of a wedding - the result from booking to confirmation to the stay was excellent - staff with a service excellence ethic ! Very impressed and would stay here again

    Review collected in partnership with this hotel
    Thank robinhN1153DG
    Reviewed 4 days ago

    Thank you for making a stressful trip very easy, great staff and very accommodating. Clean venue and although we didn't use the pool it looked very welcoming. A special thank you to Agathe for being so accommodating.

    Review collected in partnership with this hotel
    Thank lisafW6552HK
    Reviewed 1 week ago

    Used soap in the shower Dried urine on toilet seat Spilt food in the fridge and old food in the plug hole of the sink The couches were very old and had no padding, rectified by placing all spare pillows under the cushionsMore

    Review collected in partnership with this hotel
    Thank N9931WWsandraj
    Response from BastianSchluter, Front Office Manager at Quest Narre WarrenResponded 6 days ago

    Dear Sandra, I am incredibly disappointed and discouraged to hear about your negative experience with us. First and foremost, allow me to apologise for the inconvenience this has caused you as this is not characteristic to the level of service and quality we offer to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Microwave
    • Minibar
    • Things to do
    • Pool
    • Outdoor pool
    Details
    • Price range
    • US$126 - US$261 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 35
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Expedia, Hotwire, Orbitz, Hotels.com, Travelocity, Booking.com, Agoda and TripOnline SA so you can book your Quest Narre Warren reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Victoria >
    • Greater Melbourne >
    • Narre Warren
    Add Photo Photos
    Traveller (13)
    Room & Suite (12)
    Dining (3)
    Pool & Beach (2)
    Hotel & Grounds (14)
    Bathroom (2)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 1 hotels in Narre Warren
    Atura Dandenong
    150 reviews
    6.27 km away
     
    Nearby Restaurants
    Mexican Cantina
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    .91 km away
    Ming Court Chinese Restaurant
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    .95 km away
    Panda Garden Chinese Malaysian Restaurant
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    .96 km away
    Angara Indian Cuisine
    14 reviews
    .94 km away
    Nearby Attractions
    Wilson Botanic Park
    104 reviews
    1.86 km away
    Village Cinemas Fountain Gate
    56 reviews
    1.47 km away
    Clip 'n Climb Berwick
    18 reviews
    2.25 km away
    Old Cheese Factory
    24 reviews
    3.47 km away
    Ask a question
    Questions & Answers
    BastianSchluter
    Dear Dex T, Thank you for your review and we appreciate your feedback with regards to your stay. First of all we do not seem to have the record of your stay at our property. We will appreciate if you can provide further information to substantiate your stay at our property. With regarding to your comment that we have inappropriately charged $2,000 to your credit card was untrue and would like to present the following for you. First of all, we do not seem to have a record of charging $2,000 to your credit card on or around the date given by you. In any case, at the time of your arrival, as part of the terms and conditions of the accommodations services and as notified to you in the booking confirmation, we obtained preauthorization for $200 only and this gets canceled when the guest makes the full payment at the time of departure. As you know electrical equipment can breakdown at any time and room move is unavoidable. We therefore have to move you into another room where the TV was working and apologise for the inconvenience that we might have caused in this regard. The team at Quest Narre Warren are rather shocked to learn about your allegation, as this is does not usually happen. We do our best to ensure all guests are comfortable and are provided with great customer service. Thank you once again for your feedback as it will help us improve our services. " Kind Regards Segar Nadarajah Operations Manager
    17 November 2014|
    Answer
    Response from Burger4758 | Reviewed this property |
    I am surprised you has this experience. My colleague and I stayed here for total period of 6 weeks last Nov/dec and found the service very good and accommodating
    0
    Votes
    Room Tips
    "Off the highway would have less road noise"
    Read review
    "Rooms at the back are very quiet."
    Read review
    "Theclower floor units are easier to get into."
    Read review
    "This depends on your own preferences but if you like darker rooms for sleeping then this would be a good..."
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