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Copthorne Hotel & Resort Bay of Islands

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Copthorne Hotel & Resort Bay of Islands
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920 Reviews from our TripAdvisor Community

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Showing 892: English reviews
Grimsby, United Kingdom
Reviewed 3 April 2015

A large shore side hotel with lovely views and minutes from the treaty grounds. Pleasent rooms with sea views, particularly from the first floor. Free form swimming pool, which was somewhat green, but very popular. There is a shuttle bus to Paihia, which is about 25mins flat walk. The hole-in-the-rock cruise can pick-up from the hotel jetty and can drop...

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Helpful?
Thank Cooper-art
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. I am sorry that the experience that you had in our food and beverage outlets was not up to our normal standards. I hope that you enjoyed the rest of your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms...

Tuscany, Italy
Reviewed 2 April 2015

The rooms are lovely, the bathroom also. We had to wait for our rooms and were give a voucher for a drink, which was a nice touch. We enjoyed our dinner and breakfast. A special thank to the manager who sorted out our problems we had.

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Helpful?
Thank Rita-Nina
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. I will pass on your comments to the Duty Manager who assisted you at check in . I am pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed 1 April 2015 via mobile

Found hotel quite nice pool was awesome was abit chilly but sure nice in super , had the seafood platter from the bar menu was delicious and reasonably priced . Ordered room service for brekkie one morning was very good too . Only thing was abit disappointed with bath was very small . Otherwise a nice enough place to stay

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Helpful?
Thank KChutchings59
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Newport, United Kingdom
Reviewed 31 March 2015

After traveling the length of New Zealand spent our last 3 nights at this hotel . Large rooms with fantastic views and whilst bathroom needed updating it was clean and adequate . Good food from the restuant and reasonable price drinks at the bar . Plenty to do in the area with the 90 mile beach tour a must for...

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1Thank John S
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Dublin, Ireland
Reviewed 27 March 2015

This was the second of eleven hotels in which we stayed as part of a 17 day package tour of New Zealand. Stay duration: 2 consecutive nights. Location and accessibility About 25 minutes walk (2 kilometers) from the town of Paihia. Route takes one along the scenic waterfront of Te Ti Bay. Lots of car parking. The hotel is less...

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Helpful?
2Thank DonalGD15
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Auckland Region, New Zealand
Reviewed 26 March 2015 via mobile

I have stayed here for several weeks on business and thoroughly recommend it. The staff are fantastic and go out of their way to make sure you enjoy your stay. Yes the rooms may be a little dated but they are clean and comfortable. The resort pool is up with the best of them in NZ. Reading some of the...

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Helpful?
Thank Wendy N
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon Barry. Thank you for providing feedback about your stay with us. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly, Rooms Division Manager.

Windsor, United Kingdom
Reviewed 25 March 2015

I will start with the positives. The view from our room over the sea was spectacular and is immediately adjacent to the Waitangi Treaty grounds. On the negative side: 1. The hotel did not have our booking on check in. In retrospect we would have preferred to have needed to find alternative accommodation 2. The rooms whilst having great views,...

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1Thank Robert C
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. I have taken your comments on board and will act on any which are relevant to improving the hotel operation. Warm Regards, Matthew Hambly, Rooms Division Manager.

Reviewed 24 March 2015 via mobile

We wanted somewhere to relax for a few days at the end of a busy month touring and were very pleased with this choice. We had a room with a sea view and it was beautiful to sit out in the sun on the decking watching the sun rise and . the birds. Room was very comfortable and clean. It...

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Helpful?
Thank alwayswalk
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. The hotel also has an a la carte menu available when running a buffet so am sorry you were not offered this as an alternative. We are pleased that you enjoyed your stay with us and hope to welcome you back in the future. Warm Regards, Matthew Hambly,...

AUCKLAND NEW ZEALAND
Reviewed 23 March 2015

This hotel has huge potential. The position is lovely...right next door to the Treaty area. The rooms are adequate...clean but dated...however, most have a lovely outlook. However the service is totally dreadful and the staff without exception need a great deal of training and attention to presentation. Almost " Faulty Towers". Would still stay there again, but just don't expect...

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Helpful?
Thank HARVENE
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Evening. Thank you for providing feedback about your stay with us. We are currently undertaking a preventative maintenance program to help assist us in bringing our rooms up to standard. I am sorry that the customer service which you received during your stay was not up to our normal standards. I hope that you enjoyed the rest of your...

Cambridge, New Zealand
Reviewed 23 March 2015

Copthorne Waitangi is a sprawling complex and right next door to the Waitangi treaty grounds. It’s quite isolated for such a big hotel…a long drive from Auckland and a decent walk across the bridge to Paihia, but a very short walk to the treaty grounds. I’d agree with some of the comments that the whole place is a little tired...

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Helpful?
Thank martindbnz
Matthew_Hambly, Manager at Copthorne Hotel & Resort Bay of Islands, responded to this review

Good Afternoon. Thank you for providing feedback about your stay with us. We are currently undertaking a preventative maintenance program to help assist us in bringing our rooms up to standard. I am sorry that the experience that you had in areas of the hotel was not up to our normal standards. I hope that you enjoyed the rest of...

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Copthorne Hotel & Resort Bay of Islands

Address: Tau Henare Drive | PO Box 150 (Paihia), Waitangi 2150, New Zealand
Region: New Zealand > North Island > Northland Region > Bay of Islands > Waitangi
Price Range: RM393 - RM816 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Copthorne Hotel & Resort Bay of Islands 3.5*
Number of rooms: 180
Reservation Options:
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Also Known As:
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Bay Of Islands
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Questions & Answers

Here's what travellers have asked, with answers from Copthorne Hotel & Resort Bay of Islands staff and other travellers.
6 questions
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Javea, Spain
Javea, Spain
Auckland Region, New Zealand
4 months ago
Quincy, IL
over a year ago

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Questions? Get answers from Copthorne Hotel & Resort Bay of Islands staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the south side are cooler and quieter in the summer”
 of 5 bubbles bonita633, 17 Jan 2017 | Read review
“Ocean or Harbour view rooms are better”
  • View from Harbour view room second floor
 of 5 bubbles ninab153, 5 Jan 2017 | Read review
“Rooms with balcony and views of bay are the ones to ask for”
 of 5 bubbles 940vanet, 3 Jan 2017 | Read review
“try for upgrade to room with sea view”
 of 5 bubbles GDBkiwi, 30 Dec 2016 | Read review
“A sea view away from the hotel entrance”
 of 5 bubbles stephenaH5280RQ, 10 Dec 2016 | Read review
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