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Quality Inn & Suites Olde Town

347 Effingham St, Portsmouth, VA 23704-2337
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
Lowest prices for your stay
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Free cancellation until 30/12/21
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Free cancellation until 30/12/21
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Free cancellation until 30/12/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (29)
Room & Suite (34)
Dining (4)
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A note from Quality Inn & Suites Olde Town
Updated 02/06/20


#2 of 6 hotels in Portsmouth
See why so many travelers make Quality Inn Olde Town their hotel of choice when visiting Portsmouth. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travelers like you. Guest rooms offer air conditioning and kitchenettes, and Quality Inn Olde Town makes getting online easy as free wifi is available. You can also take advantage of some of the other amenities offered by the hotel, including a 24 hour front desk, complimentary newspapers, and express check-in and check-out. In addition, guests can enjoy the pool and complimentary hot breakfast during their visit. As an added convenience, there is free parking available to guests. Given the hotels desirable location, guests of Quality Inn Olde Town can easily experience many of Portsmouth's most popular landmarks. While you’re here, be sure to check out any of the 21 restaurants that can be found within walking distance of the hotel. There is no shortage of things to do in the area: explore popular art museums such as Portsmouth Art & Cultural Center, and many others. We’re sure you’ll enjoy your stay at Quality Inn Olde Town as you experience all of the things Portsmouth has to offer.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Outdoor pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Children's television networks
Business Centre with Internet Access
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Vending machine
Highchairs available
Meeting rooms
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Self-serve laundry
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Room features
Air conditioning
Seating area
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Separate dining area
Separate living room
Wardrobe / wardrobe
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Family rooms
Good to know
Languages Spoken
93Reviews3Q+A10Room tips
Traveller rating
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Time of year
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Popular mentions
Jamie wrote a review Oct 2021
Fairhaven, Massachusetts3 contributions1 helpful vote
I stayed here for a couple of days when I needed to be close to the Naval Hospital. You get what you pay for. Cleanliness in the rooms could definitely be improved. It smelled faintly of smoke in the lobby/hallways however my room was smoke free. Beds are comfortable. Front desk staff are friendly and the woman at breakfast is an absolute joy. Very few people were masked (guests or staff).
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Date of stay: September 2021
Trip type: Travelled on business
lascubanitas wrote a review Aug 2021
20 contributions1 helpful vote
First time in Norfolk, accompanied nephew for college entry. I do not recommend it, needs upgrades for the price. Would never stay here again. Room was dirty, shower had mold. Tried to cancel but was given the run around, not a happy camper.
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Date of stay: August 2021Trip type: Travelled with family
Christine F wrote a review Jul 2021
1 contribution
Worst hotel experience in my life! I arrived at the hotel at about 350am after a night in the navy hospital with my military son. The front desk clerk told us that if we waited until 4am the system would count our reservation as the next day so we wouldn't have to check out at 11am. So we waited, checked in and went to bed. Around 8am the phone started ringing. After several calls, I got up and answered and a very curt person asked if we would be staying overnight. I told him we had a reservation for that day and intended to stay. He said, ok then I'm charging your card for another night because we are fully booked. I got up and went to the lobby and told the guy at the front desk that I was told my reservation was for that day per my conversation with the clerk earlier that morning. I also said I was really frustrated as we had just checked in at 4am and they called repeatedly and woke us up. He insisted that our reservation was not for that day and we had to check out at 11 because he was fully booked that night. I asked to see a manager and he said he was the owner. I asked if I could call corporate and he said, "Do you have a phone?", I said yes, then he said "Do you have google?" and I just looked at him and said "seriously are you really talking to me like this". He yelled back that I had no right to get angry with him and that if I was going to get angry he was going to get angry and I didn't want to see him angry. He was banging his fists on the counter and the veins were popping out of his neck. I thought he was going to jump through the window and hurt me, I was so terrified I burst into tears and I asked if he was threatening me and he said, thats it, I'm calling the police, you're out of here. At that point, I started crying hysterically. I told him my sick military son was sleeping in the room, we had a horrible night in the emergency room and I had to let him rest. He had video of the conversation with the clerk from when I checked in so I asked him to please check the video. He started yelling at me that he would look at it but "not another word from me" if I spoke a word he would call the police. He turned on the video and played the part where the clerk said "If you check in now, you will have to check out at 11am" then he hit stop. and said "see you were told to check out at 11" He didn't play the rest of the conversation where the clerk said if you wait until 4am you won't have to check out since the reservation will be the next day. I was crying hysterically at that time for fear of having to drag my sick son out of bed and fear that he might attack me and begging him to look at the video or else the paperwork I signed that morning. He told me if I didn't stop talking he would call the police. I covered my face with my hands and said "Oh my God" to myself and he yelled thats it. I'm calling the police. I just sat down and cried and waited for the police. When the police arrived, I asked them to please watch the video. The manager yelled at me to "Go sit" or he wouldn't show them anything. I didn't want him to pause the video like he did when he showed it to me so I stood up where I could see what he was showing the officer, I didn't speak a word, I just stood there. He yelled at me to sit like I was a dog and when I didn't he refused to show the video to the police officer. The officer asked to see my reservation, which I didn't have a copy of since they kept the paper I signed when I checked in. Without the video or reservation, to back me up, the officer told me I had to leave and take it up with him in civil court. I asked the manager for a copy of the paper and he said he would only give it to me when I checked out. There was nothing I could do. I went to my room, had a panic attack, calmed down, packed my bags, got my son out of bed and left. I still panic every time I think about this, but I have to warn whoever will listen so no one else suffers something like this.
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Date of stay: July 2021
Amos H wrote a review Jul 2020
4 contributions1 helpful vote
No CONV19 Standards (.) If you value "BASIC CLEANINESS and your PERSONAL SAFETY, DONT STAY here ~ The photo must be 30 years old! The hotel stank of cigarettes and mold. Excuse reno's my foot! HORRID!
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Date of stay: July 2020
tdw295 wrote a review Nov 2019
Regina, Canada923 contributions195 helpful votes
Friendly and efficient check in. Room was large and comfortable complete with full size refrigerator, full size stove and microwave. Very reasonable price. Had to leave before breakfast was served but was able to grab a bagels and bananas. They are doing some renovations but it was still very acceptable.
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Date of stay: November 2019Trip type: Travelled as a couple
Response from Jeff-GM268, General Manager at Quality Inn & Suites Olde Town
Responded 1 Feb 2020
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Jeff Clowser General Manager Quality Inn Olde Town, Portsmouth VA 757-397-7788
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US$73 - US$111 (Based on Average Rates for a Standard Room)
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Quality Inn & Suites Olde Towne
United StatesVirginiaPortsmouth
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Frequently Asked Questions about Quality Inn & Suites Olde Town
Which popular attractions are close to Quality Inn & Suites Olde Town?
Nearby attractions include Way Back Yonder Antiques (0.3 km), Portsmouth Art & Cultural Center (0.5 km), and Jewish Museum & Cultural Center (0.5 km).
What are some of the property amenities at Quality Inn & Suites Olde Town?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Quality Inn & Suites Olde Town?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Quality Inn & Suites Olde Town?
Guests can enjoy free breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Quality Inn & Suites Olde Town?
Yes, free parking is available to guests.
What are some restaurants close to Quality Inn & Suites Olde Town?
Conveniently located restaurants include Gosport Tavern, Baron's Pub & Restaurant, and Five Boroughs Pizza.
Are there opportunities to exercise at Quality Inn & Suites Olde Town?
Yes, guests have access to a fitness centre and an outdoor pool during their stay.
Is Quality Inn & Suites Olde Town located near the city centre?
Yes, it is 1.0 km away from the centre of Portsmouth.
Does Quality Inn & Suites Olde Town offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Quality Inn & Suites Olde Town?
Many travellers enjoy visiting Commodore Theater (0.5 km), Virginia Stage Company at The Wells Theatre (1.8 km), and Moses Myers House (2.1 km).
Does Quality Inn & Suites Olde Town have any great views?
Yes, guests often enjoy the city view available here.