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Good hotel - my favorite place to stay when visiting Portsmouth. I love that every room has a refrigerator, and for my last stay I loved the infused water available in the lobby. Room service was just OK this visit compared to last time, but...More
Thank Bonnie C
Response from Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront HotelResponded 21 February 2016
Thank you for taking the time to share your thoughts regarding this issue. We appreciate you bringing it to our attention.
We checked in on Saturday evening of a long weekend. Being a frequent business traveler who prefers Marriotts, I was so disappointed in the checkin process. Although there was no one else checking in at the same time, the front desk clerk was just chatting...More
1 Thank Dianespence
Response from Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront HotelResponded 1 February 2016
Thank you for sharing your experience at our hotel. I sincerely apologize about your experience during your stay. I have shared your review with my staff! Service expectations are the same no matter the season! Again my apologies!!
Felicia was outstanding when checking me in. I was in business for the weekend and needed a quiet room. She got me quiet room which required her to actually find one that fit my needs. Great job. The entire staff was very helpful.
Response from Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront HotelResponded 27 January 2016
Thank you very much for sharing!! Felicia is an absolute delight!! She truly defines customer service! I have shared your review with her!! Come back and visit soon!!
Stayed here on business. The lobby was beautifully decorated for Christmas. Staff was helpful, restaurant food good. My room was dated, but had a nice view of the water and was clean. No complaints. Not all that much to do in the area. You certainly...More
Thank Jessica B
Response from Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront HotelResponded 19 January 2016
Thanks for sharing!! We love decorating our hotel for the holiday season!! We hope your holiday was joyful!! Look forward seeing you in the new year!!!
Very Upscale! The whole hotel was very clean and visually impressive. The service was excellent. The function I attended in the function hall was amazing and this was accented by the wonderful accommodations provided by the hotel. The food was also amazing!
Thank Jason R
Response from Darnell S, Front Office Manager at Renaissance Portsmouth-Norfolk Waterfront HotelResponded 14 January 2016
Great Review!! As a valued guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations.
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Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Business Centre with Internet Access
Things to do
Fitness Centre with Gym / Workout Room
US$131 - US$241 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Renaissance Portsmouth Hotel And Waterfront Conference Center ,
Renaissance Portsmouth Hotel & Waterfront Portsmouth