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I stayed at this hotel last year and was completely satisfied. It was very clean, the staff was very courteous, and the grounds were very well taken care of. This year I was surprised when I pulled in. There are weeds all in the landscaping...More
Thank Terri L
Response from IHGService, Guest Relations Manager at Holiday Inn Express Claypool HillResponded 2 weeks ago
Dear Terri L,
Thank you for your comments about your recent visit to our hotel. We sincerely apologize for the inconvenience that you have experienced during your stay due to that our landscaping seemed to be run down and that the room smelled from the...More
great place to stay and affordable! super, comfy beds and peace and quiet await your stay! this hotel should be rated higher than it is!!!!!! It offers a hot breakfast with a huge variety of food, not just a cold bagel or some corn flakes.
A couple of things were not working. The receiver cord kept falling out of the phone. I had to use my cell phone when we needed to alert the front desk that someone who was not a hotel guest woke us up as he repeatedly...More
1 Thank Laststop2014
Response from IHGService, Guest Relations Manager at Holiday Inn Express Claypool HillResponded 1 July 2017
Thanks for sharing feedback, it's great to hear from one of our guests. I regret to learn that your stay was not satisfactory due to issues with the phone in the room assigned, problems with the door stopper and you where not able...More
We did not have prior arrangements, but getting a room was no problem. Friendly service, quiet hotel. Had a great night's sleep with great beds and pillows. Breakfast was great for a hotel. Very clean dining area and rooms. Would gladly stay again if in...More
Thank Krista H
Response from Robert K, Manager at Holiday Inn Express Claypool HillResponded 1 November 2016
Thank you for being our guest at our Claypool Hill, VA Holiday Inn Express & Suites. I am happy to hear your stay was a good one. Our goal is providing clean and comfortable rooms for our guests. I am glad that you enjoyed the...More
When we checked in to our room, we let our 10-month-old daughter play on the floor. We were shocked when we noticed that her pajama feet were black from the carpet. We found pubic hair in the bathtub and black mold on the wall. When...More
Thank David H
Response from Robert K, Manager at Holiday Inn Express Claypool HillResponded 23 August 2016
Thank you for the taking the time to let us know about your most current experience at our Holiday Inn Express & Suites located in Claypool Hill, Virginia. Our goal is to meet your needs from a clean comfortable room to friendly staff. I can...More
US$120 - US$175 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Holiday Inn Express Claypool Hill Hotel Pounding Mill ,