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Holiday Inn Express Claypool Hill

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Holiday Inn Express Claypool Hill
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62 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Claypool Hill
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Showing 62: English reviews
Friendsville, Maryland
Reviewed 17 August 2015

Excellent Place, Staff and Accommodations. Clean. Indoor pool and hot tub. good full breakfast. great pancakes. room was comfortable and wonderfully accessible. we stayed two nights with early check in and late check out

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Helpful?
2Thank gordsis
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

What a fantastic comment you posted. We couldn’t have done a better job of advertising than your experience at our Claypool Hill, VA Holiday Inn Express & Suites. I am so happy to hear everything was great for you. Our staff prides themselves on providing our guests with a clean, comfortable room plus wonderful amenities. We also work to keep...

Reviewed 29 July 2015 via mobile

We had such good service from the house keepers to help us and have always had great visits until this last stay they put us in one room top floor in the back away from everything ,we asked to be moved so they put us in another room that was on third floor ,when we laid down somthing in the...

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Helpful?
Thank Chester K
IHGCare, Guest Relations Manager at Holiday Inn Express Claypool Hill, responded to this review

Dear Chester K, Thank you for taking the time to review our property. I certainly appreciate you taking the time to bring your concerns to our attention. Guest comfort and safety are of the utmost concern to us and our hotels are committed to making every possible effort to provide a secure and comfortable environment. It is nice to read...

Shreveport, Louisiana
Reviewed 7 July 2015 via mobile

We came from Shreveport and we checked in early and our room wasn't ready and the housekeeper I think her name was sharon or shannen but she stopped what she was doing and went right to the tomorrow and cleaned it and got it ready for us we were tired and not wanting to wait really but she was very...

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Helpful?
1Thank hometownla
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you so much for your comments about your stay with us at our Claypool Hill, VA Holiday Inn Express & Suites and for your recommendation to others to stay with us. I apologize that you had to wait for your room but glad to hear that our housekeeping staff prepared your room for you right away. I realize how...

Chilhowie, Virginia
Reviewed 30 May 2015 via mobile

Stayed here fit the night after day surgery. I was ill from the anesthesia, my husbands back was aching from waiting around in hard wooden chairs& on concrete floors. The rooms were comfortable, the hot tub helped his back&it was a quiet room.

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Helpful?
Thank Cindy A
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

I am happy to hear that the hot tub was just what your husband needed to help his back after waiting on hard chairs. Glad we could help. Thank you so much for staying with us at our Claypool Hill, VA Holiday Inn Express,

Wilmington
Reviewed 27 May 2015

My family stayed at this hotel because of its proximity to Grundy. The lobby and breakfast area were nice, but the rooms needed updating, especially the bathrooms. Our room had an awful odor, Disappointed.

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Helpful?
Thank MaryAnn C
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for staying with us at our Claypool Hill, VA Holiday Inn Express & Suites and for the feedback. I apologize for the odor in the room. This will be addressed with our housekeeping staff. Our goal is providing our guests with clean, comfortable rooms. I hope you will give us another chance to better serve you.

Niceville, Florida
Reviewed 18 April 2015

Have stayed in this hotel every year since it opened. The rooms are always in excellent condition. Staff always friendly and very helpful. Bed are very comfortable. Could not ask for a better breakfast. Did not use the pool but it looked very clean and the gym equipment was in working order. Will always be our choice while visiting the...

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Helpful?
1Thank Warren W
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thanks so much for the great comments you posted about your stay at our Claypool Hill, VA Holiday Inn Express & Suites. We really appreciate the positive feedback because we strive to provide our guests with clean and comfortable rooms. And we do look forward to your visiting us again.

Suffolk, Virginia, United States
Reviewed 13 January 2015

I've been staying at this hotel three years. Stayed in the same room two years in a row. (Not Kidding) This year, got a different room. Good beds Great pillows. Fridge has been turned off but, meh, that's a nit pick. Wi-Fi speed was great. One of the best hotels I've stayed at consistently. And apparently they're upgrading between now...

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Helpful?
Thank John N
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for being a frequent guest at our Claypool Hill, VA Holiday Inn Express & Suites. I am so happy to hear such great comments such as yours. Wow! That is really something staying in the same room for two years. Bet you felt that was your second home. Again, thank you for being our guest at Claypool Hill.

Reviewed 11 January 2015

Upon entering, we were immediately treated by hotel staff. The lobby was clean and had a fresh smell. We checked in and went to our room. Our party had 3 rooms. The rooms were clean and the fridge was on and cold. The bathroom was sparkling and room and a comfortable temperature. The beds were very comfortable with premium mattresses....

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Helpful?
Thank archerclan
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

What great comments! Thank you so much for posting such wonderful comments about your stay at our Claypool Hill, VA Holiday Inn Express & Suites. We couldn’t have done any better advertising than what you wrote! I am so happy to hear that you enjoyed the amenities. We look forward to you returning if your travels bring you to Claypool...

Reviewed 10 January 2015

I stayed in room 310 which is a suite. It was me and my one year old son the first night and it was a great stay. The second night it was me my two sons and in laws. The room was great the beds are extremely comfortable and we had a blast in th pool and hot tub. The...

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Helpful?
Thank Heather E
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you so much for the positive feedback you had regarding your stay at our Claypool, VA Holiday Inn Express & Suites. I am so happy to hear that you had a good time here. Our goal is providing our guests with clean, comfortable rooms with courteous, helpful service. Thank you so much for recommending our hotel in Claypool Hill.

Rutherfordton, North Carolina
Reviewed 14 December 2014 via mobile

Even though it was just a one night stay, everything was good. Clean room, and plenty of choices for breakfast - something for everyone. We found everything as expected for a Holiday Inn Express stay. Just noticed they added some HD channels on the tv.

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Helpful?
Thank Laststop2014
GMLegacyMGMT, General Manager at Holiday Inn Express Claypool Hill, responded to this review

Thank you for being our guest at our Claypool Hill, VA Holiday Inn Express & Suites. I am happy to hear your stay was a good one. Our goal is providing clean and comfortable rooms for our guests. I am glad that you enjoyed the breakfast also. We feel a good breakfast is essential for starting your day. Again, thank...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Come enjoy the beautiful new Claypool Hill Holiday Inn Express Hotel & Suites located on US 460 & US 19. We are close to Fort Witten/Crab Orchard Museum, Southwest VA Community College, Richlands, and Grundy. Enjoy one of our mountain view rooms. We offer spacious King and queen double bedding along with 17 suites. Our feature king suite offers fireplace & hot tub. All suites have wet bar w/microwave, Refrigerator & sofa sleeper. All rooms have hairdryer, iron/board, coffee makers, speakerphones w/voice mail and high speed Internet access. Relax and unwind in our indoor pool, whirlpool. (Pool and whirlpool closed due to renovations) or exercise room featuring Nautilus equipment. We take pride in our guest service and quality. When staying in Claypool Hill, stay at the Holiday Inn Express Hotel & Suites. We look forward to seeing you. ... more   less 

Additional Information about Holiday Inn Express Claypool Hill

Address: 180 Clay Drive, Pounding Mill, VA 24637
Region: United States > Virginia > Pounding Mill
Price Range: RM465 - RM655 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Claypool Hill 2.5*
Number of rooms: 63
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Also Known As:
Holiday Inn Express Claypool Hill Hotel Pounding Mill
Holiday Inn Pounding Mill
Pounding Mill Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Claypool Hill staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Claypool Hill staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms in the back offer views of the mountains - often magically misty”
 of 5 bubbles netherholt, 6 Aug 2016 | Read review
“We were on the 3rd Floor, very nice!”
 of 5 bubbles babetravels, 15 May 2016 | Read review
“Save yourself and stay anywhere else!”
 of 5 bubbles srbelle24014, 5 May 2016 | Read review
“King room is a suite”
 of 5 bubbles VaCarol, 13 Jan 2016 | Read review
“Check your room out before you accept it. Ours smelled horrible.”
 of 5 bubbles 253maryannc, 26 May 2015 | Read review
5 of 5