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The Westin Reston Heights

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Traveller (139)
Room & Suite (83)
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Overview
  • Excellent46%
  • Very good33%
  • Average12%
  • Poor4%
  • Terrible5%
Travellers talk about
“wine bar”(13 reviews)
“front desk”(69 reviews)
“the penthouse”(7 reviews)
AMENITIES
Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from The Westin Reston Heights
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from The Westin Reston Heights
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (461)
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448 results
Traveller rating
202
148
53
21
24
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LanguageEnglish
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202
148
53
21
24
Show reviews that mention
All reviewswine barfront deskthe penthousetop floorspg memberdulles airportvery nice hotelself parkingbusiness hotelcomfortable roomsvery nice staydc areaminute driveupon checkfree parkingnorthern virginiafitness center
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1 - 5 of 448 reviews
Reviewed 1 week ago

I booked a room here for the sole purpose of getting a good night's sleep before continuing a long drive. Everything was ok until the morning when I was subject to the constant banging of a door on my floor. First I thought it was...More

Thank notoriouzvig
Response from Julie W, Front Office Manager at The Westin Reston HeightsResponded 1 week ago

Good Evening, Thank you for your feedback. The most important thing is for our guests to have a relaxing experience and we are so sorry that was not achieved for you. Sleep is so important after a long sleep, and we can only imagine how...More

Hotel's Favourite
Reviewed 4 weeks ago

My father and I stayed at the Westin Reston Heights hotel back in late March, for 1 night on March 26 - March 27 during my first day of my 2 month job training down in Plaza America in Reston. While I was not there...More

Thank Krishnan R
Reviewed 2 weeks ago

The location of this hotel is exceptional for many of the key large businesses located in the Reston/Herndon/Dulles-Airport region. The two people at the front-desk were cold and barely hospitable. In fact the man just stood there and when I went to him, asked me...More

1  Thank conradstx
Response from Julie W, Front Office Manager at The Westin Reston HeightsResponded 1 week ago

Good Afternoon, Thank you for staying with us and taking the time to provide this detailed feedback. I want to personally apologize for the welcome you received when you stayed with us. The last thing we want is for our guests to not feel the...More

Reviewed 4 weeks ago

Hotel was decent, bar good, food ok. Initial welcome wasn't the best, no information on any local places to see and visit. Room was ok, but a little tired. Wifi was flakey, and carpets in the hall where looking dirty.More

Thank Oxford_Member
Response from Julie W, Front Office Manager at The Westin Reston HeightsResponded 4 weeks ago

Good Evening, Thank you for staying with us and providing feedback. I want to apologize for the experience you described. I want to assure you that I will be following up with my department to be sure they are giving a warm greeting and providing...More

Reviewed 7 June 2018

I stayed here two nights for a recent business trip and I was disappointed. I stayed on the 5th floor (528) and the carpeting in the hallways was very badly stained as well as in my room. There were water marks on the ceiling and...More

Thank Deborah L
Response from Julie W, Front Office Manager at The Westin Reston HeightsResponded 9 June 2018

Good Evening, Thank you for taking the time to provide this detailed feedback. I will be passing it along to upper management to be sure it is addressed. I am glad to hear you enjoyed our close proximity to places around us. We hope to...More

View more reviews
About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Free Parking
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Wheelchair Access
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$104 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$104 - US$278 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (139)
Room & Suite (83)
Dining (31)
Pool & Beach (9)
Questions & Answers
Ask a question
mymigi
13 June 2017|
AnswerShow all 3 answers
Response from gommie | Reviewed this property |
I didn't use the shuttle service, but I recall someone else asking and I think I heard them say that it only runs til midnight.
1
Vote
Rainmn
7 February 2017|
AnswerShow all 2 answers
Response from shopgirlblonde | Reviewed this property |
The rooms have a mini bar fridge that is no longer carrying a mini bar assortment. It is functional for small items. It does not keep any frozen items. There are ice machines available. Each room we stayed in had a wet bar... More
1
Vote
hatteras01
8 January 2017|
AnswerShow all 4 answers
Response from Alexis C | Property representative |
We do not offer a combo package. But you can visit the park sleep and fly website for airport parking for Westin/ Sheraton Reston Hotel location.
0
Votes
Room Tips
"If you get a nice rate, the place is great. See my comments."
Read review
"I liked the 8th floor"
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"High floor away from the elevator"
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"Ask for one with a humidifier on the furnace!"
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