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Westin Reston Heights

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Westin Reston Heights
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409 Reviews from our TripAdvisor Community

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Showing 399: English reviews
Reviewed 9 November 2016

No complaints about this hotel. We stayed in a king suite and loved it. The bed was comfortable and the pillows were soft/medium. The sofa bed was as to be expected. Not exactly comfortable for an adult, but good enough for the kids. The bathroom was great. Glass stand up shower and a tub/shower. Very spacious. The room was clean,...

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Helpful?
Thank Vince H
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear Vince H, We want to thank you for sharing your feedback and recommending our hotel to other travelers. It is gratifying for us to hear that you enjoyed our hotel. We hope you stay with us again during your next visit to the area.

Fernley, United States
Reviewed 6 November 2016

I flew in late from the West Coast. I was spending the night in Reston before heading up to Gettysburg and Philadelphia. I arrived just before Midnight. The front desk staff was outstanding!!! I noticed there were a number of college students in the lobby returning from a night out. My room was on the 7th floor and the room...

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Helpful?
Thank James Battista G
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear James Battista G, We want to thank you for your recent stay at the Westin Reston Heights and we truly appreciate the feedback you have given. We are happy to hear you enjoyed your stay with us and that our team met your expectations. We hope to see you again during your next visit to the Reston area.

Reviewed 26 October 2016

I was traveling to Reston to visit my nephew with my brother and sister-in-law and we wanted to stay close to where he was living. The Weston was just the perfect hotel for us. It is close to the highway and easy to get to. Upon check in the concierge noticed that I had laryngitis and she told me that...

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Helpful?
Thank 730francesab
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear 730francesab, Thank you for sharing your experience at our hotel! We are glad you enjoyed your stay and that our team was able to offer you such a special welcome. We hope you visit the Westin Reston Heights again soon.

Detroit, Michigan
Reviewed 23 October 2016

Hotel was nice, had a shuttle back and forth to an area of restaurants which was nice. Hotel staff was helpful and polite, onsite restaurant was also nice. Pool looked nice and was on an upper floor but had limited hours.

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Helpful?
Thank jrbray89
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear jrbray89, We want to thank you for sharing your feedback. It is gratifying for us to hear that you enjoyed our hotel and our staff. We hope you stay with us again during your next visit to the area.

London
Reviewed 22 October 2016

Was here on a 5 night business trip, staying in a small suite. Service: Was a little lacking in my honest opinion, particularly for a hotel of this class. See my other review of the Sheraton across the road, where I felt the staff were friendlier and more attentive. Room: Small suite. The room was of a good size, with...

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Helpful?
Thank MaKSiNG
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear MaKSiNG, We want to thank you for choosing the Westin Reston Heights for your accommodations and for giving us your feedback. We take every piece of feedback seriously. Westin strives to meet all guest expectations. We hope to see you again here in the Reston area for a more memorable experience.

Reviewed 21 October 2016 via mobile

Recently stayed at this property for a wedding. The location was convenient to major highways and many local and chain restaurants. The bar/lounge/dining area were upscale comfort, and a great location for the rehearsal dinner, taking advantage of the outdoor patio and fire pits. Food quality was good but hotel priced. Breakfast was definitely overpriced. Rooms were great. Again, upscale...

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Helpful?
Thank Alice P
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear Alice P, Thank you for your recent stay at the Westin Reston Heights and for recommending our hotel to other travelers. We are thrilled to hear we exceeded all of your expectations during this stay and that you were able to enjoy our restaurant. We hope you come back and visit soon.

Williamsburg, Virginia
Reviewed 18 October 2016

You can tell this used to be a nice hotel. Basically a nice building that they have let go. Outdated fixtures. A lot of stains in the carpets. Gouges in the walls. Gouges and stains in the desk. Really old carpet and drapes. Not too bad if you get a really good deal. We paid about $90 per night which...

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Helpful?
Thank anothertraveler2016
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear anothertraveler2016, We want to thank you for choosing the Westin Reston Heights for your accommodations and for sharing your feedback. We take every piece of feedback seriously and always strive to meet our guest's expectations. We apologize for any inconvenience you experienced and hope you will give us another chance in the future.

Newark, Delaware
Reviewed 3 October 2016

From check in to check out, this Westin surpassed all my expectations. The front desk staff are some of the nicest hotel staff I have ever encountered, and happily answered all our questions and addressed all our concerns. The hotel itself is modern and very clean. We thoroughly enjoyed our king bed in our room, and found the room itself...

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Helpful?
Thank Shellyduchsk8s
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear Shellyduchsk8s, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are happy to hear you enjoyed your stay with us and that our team was friendly when assisting you. It is our goal to provide every guest with the best service to create a memorable experience. We hope to see you...

Georgetown, Kentucky
Reviewed 1 October 2016

Clean, quiet, and nice. Stayed for 3 nights over a weekend to visit friends. Easy access to the toll road, or a quick drive down to Fairfax. Very short drive to the metro station. Beds were soft and TV was good. Easy parking in the garage too.

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Helpful?
Thank novamatt
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear novamatt, Thank you for sharing your feedback. We are glad to hear that your room was comfortable and accommodating. We always strive to meet guest expectations and we’re happy to hear that you enjoyed your Westin experience. We hope to see you again in the future.

Mathews, Virginia
Reviewed 26 September 2016

Nice and quiet. Beautiful rooms with very comfortable beds. Polite and courteous staff. Good restaurant. Location is close to Reston Metro Station. This hotel is pet friendly with no additional charge for pet. Dogs only - no cats.

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Helpful?
Thank Jwaggener
Alexis M, Manager at Westin Reston Heights, responded to this review

Dear Jwaggener, Thank you very much for sharing your positive feedback! I am happy to hear that you enjoyed your experience at our hotel and that the staff was friendly. We hope to see you again soon.

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication moments from Dulles International Airport and a short cab ride from our nation's capital. ... more   less 

Additional Information about Westin Reston Heights

Address: 11750 Sunrise Valley Dr, (Opening May 20, 2008), Reston, VA 20191-1404
Region: United States > Virginia > Fairfax County > Reston
Price Range: RM504 - RM1,386 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Reston Heights 4*
Number of rooms: 191
Reservation Options:
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Also Known As:
Westin Reston Heights Hotel Reston
Reston Westin
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Questions & Answers

Here's what travellers have asked, with answers from Westin Reston Heights staff and other travellers.
9 questions
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Questions? Get answers from Westin Reston Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a high floor with a view of the courtyard.”
 of 5 bubbles JamesBattistaG, 6 Nov 2016 | Read review
“Stayed on the second floor - very quiet”
  • Daisy enjoying the bed
 of 5 bubbles Shellyduchsk8s, 2 Oct 2016 | Read review
“Ask for a room with a balcony on higher floor – junior suites are extremely comfortable.”
 of 5 bubbles usembassy, 23 Jul 2016 | Read review
“Rooms facing the hotel entrance are good”
 of 5 bubbles diptir2015, 15 Jul 2016 | Read review
“Book a suite”
 of 5 bubbles MsTia79, 22 Jun 2016 | Read review
5 of 5