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Westin Reston Heights

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417 Reviews from our TripAdvisor Community

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Showing 406: English reviews
Reviewed 26 April 2015

Stayed here a few times, very quiet, good staff and helpful front desk. Free shuttle from Dulles is worth $20 each way, also local drop off at local businesses is super helpful and cost saving. They have very good (but a bit pricey) food in the bar and restaurant.

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Helpful?
1Thank annemJ4005KD
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear annemJ4005KD, Thank you for choosing the Westin Reston Heights for your accommodation. We appreciate the feedback you have given. Our drive is to make our guests happy and we're very glad to hear that you were able to enjoy your memorable stay with us. We hope to see you again next time you're in the Reston, Va. Be well.

Lincoln, Nebraska
Reviewed 24 April 2015 via mobile

This hotel has a deal with a meeting I was attending so it was a no brainier given the rates they were offering. I had some concerns early on when the hotel shuttle which was supposed to pick us up at the Metro station took over 30 minutes to show up past its appointed time. We were there when it...

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Helpful?
Thank NEBXRAYMAN
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear NEBXRAYMAN, Thank you for your feedback. It is very important to us and we appreciate you sharing your thoughts and experience while staying at the Westin. We want to apologize for the delay when you needed to be picked up at the Wiehle-Reston Metro station. Delays may be caused by shuttle coming from IAD airport or traffic from Reston...

New York City, New York
Reviewed 21 April 2015

Was at this hotel for week on business in Reston. Great location - as in easy to get to office areas in Reston - but far enough away from hub bub that location was restful. A quiet facility that allows you to get work done. If you're looking to party, not the place for you. Restaurant was nice, but typically...

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Helpful?
Thank billq-newburgh
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear billq-newburgh, Thank you for your recent stay at the Westin Reston Heights! The hotel is in an ideal location for business people to rest and have a relaxing quiet stay after a long day at work. It is also a good location for guests with family and friends to get together and can use our shuttle to go to...

Reviewed 20 April 2015 via mobile

I stayed at the Reston Westin last weekend. Can't say enough about how great my experience was. The hotel is very clean and comfortable. The food at the restaurant was delicious. The staff was courteous, attentive and helpful. All my interaction were positive ... restaurant staff, Matt at the pool, all the shuttle drivers and the desk staff. It was...

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Helpful?
Thank Aaiselly
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear Aaiselly, Thank you for your wonderful feedback of the Westin Reston Heights! We're glad that you had a splendid stay and that every associate were able to assist you the best they can. It is our goal to provide every guest the best service to create a memorable experience. We look forward for your next visit at the Westin...

Manassas, Virginia, USA
Reviewed 18 April 2015

At check in I was offered late check out and free bottled water based on the credit card I was using. I had completely forgot about some of the perks so it was nice to have this brought to my attention without asking. The hotel is very clean and offers free garaged parking. 24 hour room service. A Nice fitness...

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Helpful?
Thank Jeff C
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Thank you Jeff C for your choosing the Westin Reston Heights for your hotel needs and giving us your great feedback about your recent stay! We strive to meet guest expectations and we're happy to hear that we were able to meet yours. We hope to see you again on your next visit to Reston, VA. Be well.

Reviewed 17 April 2015

We got a room for two nights so that we could take our kids into DC and see the sites. Our room was great...very clean and spacious. The staff was excellent...super accomodating and friendly. The front desk staff gave us great advice about the metro and places to eat and shop. Housekeeping was quick to help us set up the...

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Helpful?
Thank Claire O
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear Claire O, Thank you for your recent stay at the Westin Reston Heights. We are thrilled that you enjoyed your stay with us. We always try to go above & beyond and we're glad to hear that we were able to meet your expectations. Every associate are always more than willing to help guests in every way possible. We're...

Manchester, New Hampshire
Reviewed 16 April 2015 via mobile

I stayed last week here for the first time. I normally stay up front at the Sheraton , wow what a difference. I am guessing price drove my previous selections but I got a great rate with breakfast. Quite happy!

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Thank anton_new_england
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear anton_new_england, We want to thank you for choosing the Westin Reston Heights for your accommodation and giving us your feedback. We're glad to hear that you had a good stay with us. Westin strives to always meet guest expectations. If there's anything at all that was a inconvenience, please let us know. We look forward for your next visit...

New York
Reviewed 14 April 2015

I am staying here for one night on business. The hotel appears to be less than 10 years of age. Great soundproofing as my room faced a highway and the room was very quiet. The rooms are standard size but nicely furnished in modern colors and of course the great heavenly bed is there. The bathroom also was standard size...

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Thank Waitingforvacation
Management response:

Thank you so much Waitingforvacation for your recent stay at the Westin Reston Heights! We are thrilled that you enjoyed your stay with us. We're also happy that you are able to sleep well on one of our heavenly beds. We hope to see you again next time you are in the Reston area to have a more memorable experience....

Reviewed 14 April 2015 via mobile

Location is far from metro station but the shuttle sirvice is very good organized . If you are dealing with shuttle you have to reserve time of picking up before . It's limiting you in time . In my case the service forgot to send one to pick me up from the station on my way to the hotel. About...

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1Thank NataliagoGoldberg
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear NataliagoGoldberg, Thank you for choosing the Westin Reston Heights for your accommodation. We want to thank you as well for giving us your feedback. Our shuttle to the Metro station, 2 miles from the hotel, runs every 30 minutes starting at 7 am until 10 pm and is on call for pick-up. We apologize for the inconveniences you experienced....

Silver Spring, Maryland
Reviewed 9 April 2015

If you are traveling to the Reston area for business, the Westin is in an ideal location. It is 2 minute drive to the new Silver line for easy train access to Washington D.C. Reston is about a 40 minute train ride to DC, so it is a good place for those on a business trip that want to save...

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Helpful?
Thank ElleTraveler21
Marc E, Assistant Front Office Manager at Westin Reston Heights, responded to this review

Dear ElleTraveler21, Thank you for your recent stay at the Westin Reston Heights. We always strive to meet guest expectations and we’re happy to hear that you enjoyed your Westin experience. We do want to apologize for the inconveniences you received from your room. This has been duly noted. We look forward for your next visit for a more memorable...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication moments from Dulles International Airport and a short cab ride from our nation's capital. ... more   less 

Additional Information about Westin Reston Heights

Address: 11750 Sunrise Valley Dr, (Opening May 20, 2008), Reston, VA 20191-1404
Region: United States > Virginia > Fairfax County > Reston
Price Range: RM506 - RM1,391 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Westin Reston Heights 4*
Number of rooms: 191
Reservation Options:
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Also Known As:
Westin Reston Heights Hotel Reston
Reston Westin
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Questions & Answers

Here's what travellers have asked, with answers from Westin Reston Heights staff and other travellers.
9 questions
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Questions? Get answers from Westin Reston Heights staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a high floor with a view of the courtyard.”
JamesBattistaG, 6 Nov 2016 | Read review
“Stayed on the second floor - very quiet”
  • Daisy enjoying the bed
Shellyduchsk8s, 2 Oct 2016 | Read review
“Ask for a room with a balcony on higher floor – junior suites are extremely comfortable.”
usembassy, 23 Jul 2016 | Read review
“Rooms facing the hotel entrance are good”
diptir2015, 15 Jul 2016 | Read review
“Book a suite”
MsTia79, 22 Jun 2016 | Read review
5 of 5