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05/11/2017 06/11/2017
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    Sheraton Reston Hotel

    11810 Sunrise Valley Dr, Reston, VA 20191-5301
    (703) 620-9000
    Hotel website
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    05/11/2017 06/11/2017
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    US$119
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    Traveller (107)
    Room & Suite (37)
    Dining (10)
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    576 reviews
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    Overview
    • Excellent28%
    • Very good37%
    • Average21%
    • Poor9%
    • Terrible5%
    Travellers talk about
    “front desk” (80 reviews)
    “the club lounge” (19 reviews)
    “dulles airport” (36 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Free Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Reston Hotel
    Special Offer: Breakfast for 2 Included
    Hotel deals
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    Hyatt Regency Reston
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    Hyatt House Herndon
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    Hampton Inn & Suites Herndon-Reston
    576 reviews
    #1 of 20 hotels in Herndon
     
    Rooms
    5 Nov6 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Write a Review
    Reviews (526)
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    1 - 5 of 503 reviews

    Reviewed 2 days ago via mobile

    This has been the 4th time here in business. The rooms can be hit or miss. They do need a serious remodel. This last time I got bitten up pretty bad. Apparently both beds had bed bugs...told them on check out. Washed everything and hoping...More

    Thank Rosalyn G
    Hotel's Favourite
    Reviewed 6 days ago via mobile

    When I read some of the previous reviews I feel like I stayed at a completely different hotel. The room was very nice and extremely clean. The front desk staff could not have been any nicer and were very helpful. My experience at this facility...More

    Thank Carol F
    Reviewed 1 week ago

    Hotel is old and outdated. Sheraton Club level rooms were no different than the rest, bathrooms were small and very outdated. Staff was helpful, breakfast was a buffet and was adequate. There is not very much parking, had to park in the garage under the...More

    Thank cosmo2012015
    Response from Sean H, Front Office Manager at Sheraton Reston HotelResponded 4 days ago

    Dear cosmo2012015, Thank you very much for your feedback regarding your recent stay here at the Sheraton Reston hotel. Thank you for recognizing the efforts of our staff as we do appreciate every guest that comes through our doors. Sorry for the lack of parking...More

    Reviewed 1 week ago

    I stayed there attending a conference, was not happy with the stay, not worth the money, breakfast not worth, bath rooms no proper amenities, barth tub without bath gel, some in the reception not tend even to greet or make eye contact on arrival. Only...More

    Thank laksirik2015
    Response from Sean H, Front Office Manager at Sheraton Reston HotelResponded 4 days ago

    Dear laksirik2015, Thank you for staying with us and sorry we did not exceed your expectations as we always strive to provide a very enjoyable stay here at the Sheraton Reston. We take pride in our product and services we provide so we have shared...More

    Reviewed 1 week ago

    You can call it a Sheraton but that doesn't make it great. Poor customer service when I called to ask questions regarding reservation. They push the $20 club daily deal on me. I asked about the breakfast and asked them if I pay the $20...More

    Thank mcarl
    Response from Sean H, Front Office Manager at Sheraton Reston HotelResponded 1 week ago

    Dear mcarl, Thank you for your feedback about your recent stay here at the Sheraton Reston Hotel. We take great pride in our service so it is certainly disappointing to learn that you did not experience that. I have already addressed your experience with our...More

    Hyatt Regency Reston
    1,467 reviews
    #1 of 4 hotels in Reston
     
    Westin Reston Heights
    432 reviews
    #2 of 4 hotels in Reston
     
    Hyatt House Herndon
    324 reviews
    #8 of 20 hotels in Herndon
     
    Hampton Inn & Suites Herndon-Reston
    576 reviews
    #1 of 20 hotels in Herndon
     
    About
    Awards & Recognition
    GreenPartner
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Room Service
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Outdoor pool
    Details
    • Price range
    • US$101 - US$235 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 301
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Hotels.com, Travelocity, Orbitz, TripOnline SA, Hotwire, Cancelon, HotelQuickly and getaroom.com so you can book your Sheraton Reston Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Fairfax County >
    • Reston
    • Also Known As
    • Sheraton Reston ,
    • Reston Sheraton
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    Traveller (107)
    Room & Suite (37)
    Dining (10)
    Pool & Beach (9)
    Hotel & Grounds (99)
    Business Centre & Event Rooms (9)
    Bathroom (5)
    Nearby
    Hampton Inn & Suites Herndon-Reston
    576 reviews
    1.94 km away
     
    Westin Reston Heights
    432 reviews
    .16 km away
     
    Hyatt House Herndon
    324 reviews
    1.99 km away
     
    Hyatt Regency Reston
    1,467 reviews
    .94 km away
     
    Nearby Restaurants
    Melting Pot Restaurant
    123 reviews
    .53 km away
    Zoes Kitchen
    35 reviews
    .54 km away
    M & S Grill
    153 reviews
    .92 km away
    Panera Bread
    133 reviews
    .94 km away
    Nearby Attractions
    Surf Reston - Stand Up Paddleboarding
    71 reviews
    2.52 km away
    Reston Town Center
    539 reviews
    1.01 km away
    Escape Room Herndon
    55 reviews
    2.83 km away
    NextStop Theatre Company
    53 reviews
    1.93 km away
    Ask a question
    Questions & Answers
    Cowboy1953
    17 August 2017|
    AnswerShow all 4 answers
    Response from Sean H | Property representative |
    Absolutely, we would be delighted to host your family. Simply request it at check-in or even ahead of time.
    0
    Votes
    Webby1640
    4 March 2017|
    AnswerShow all 4 answers
    Response from Teresa L | Property representative |
    The Sheraton Reston offers a dry cleaning service that we send out daily. If dropped off at the front desk by 9am, you will receive your dry cleaning back the same day between 5-6pm, except Saturday and Sundays.
    1
    Vote
    Dbuley2280
    28 October 2015|
    AnswerShow all 5 answers
    Response from Andilyn75 | Reviewed this property |
    As far as I know they only offer shuttle services to the Metro Station, airport, and a shopping and restaurant area called Town Center (if I recall correctly). At the metro station it is a hub for both the subway and the bus... More
    0
    Votes
    Room Tips
    "no specialty"
    Read review
    "Do not get a room with adjoining door."
    Read review
    "Ask for a room above the second floor which actually is street level in the higher numbered rooms."
    Read review
    "Do not fall for offer of upgrade. It is complete rip off to get more money with nothing in return. If..."
    Read review
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