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Extended Stay America - Washington, D.C. - Reston

277 reviews
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Traveller (36)
Room & Suite (30)
Dining (1)
Overview
  • Excellent48%
  • Very good23%
  • Average10%
  • Poor9%
  • Terrible10%
Travellers talk about
“free pass”(8 reviews)
“front desk”(50 reviews)
“target store”(6 reviews)
Free Parking
Non-Smoking Rooms
Suites
Multilingual Staff
Wheelchair Access
Laundry Service
Self-Serve Laundry
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Washington, D.C. - Reston
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Rooms
29 Jan30 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (277)Write a Review
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All reviewsfree passfront desktarget storesandwich shopgas stationkitchen areawithin walking distancelong termlaundry roomother hotels in the areamy home away from homeexcellent customer servicehotel is greatdulles airportenjoyed my stayymcachipotle
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1 - 5 of 272 reviews
Reviewed 29 October 2017

Upon arrival, I had an issue with the dates booked and Tammy fixed it quickly was very helpful. The room was clean and quiet and the staff was very friendly and helpful. The staff helped when I discovered the blow dryer didn't work they replaced...More

Review collected in partnership with Extended Stay
Thank G335QNkimberlym
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - RestonResponded 30 October 2017

Thank you for staying with us and posting your kind remarks about our hotel, Extended Stay America. We are thrilled to read that you loved our affordable rates, convenient location and helpful associates who took great care of you. We will be sure to share...More

Hotel's Favourite
Reviewed 27 July 2017

Very pleased with our stay overall. Clean rooms in a beautiful section of town. Excellent customer service! Hotel was conveniently located near everything and anything you could possibly need during your stay there.More

Thank Therese V
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - RestonResponded 28 July 2017

Therese, thank you for posting your kind review of Extended Stay America - Washington, D.C. – Reston. It’s our pleasure knowing you loved everything we offer, especially your spotless room and the convenient location made your stay enjoyable. We appreciate you recommending us and hope...More

Reviewed 17 October 2017

The hotel is in a good location for what I needed. Short walk to Reston Town Center for shopping and dining. Easy access to the Metro at Wiehle-Reston East. Across the street from Target and adjacent to Chipotle and Chik-fil-a for quick meals. The room...More

Thank Brendan G
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - RestonResponded 19 October 2017

Brendan, thank you for staying with us. We are glad you liked your comfortable room and that our location was perfect for your needs. We appreciate your observations and have shared it with appropriate individuals in our organization as we begin formulating plans for future...More

Reviewed 9 October 2017 via mobile

While this place has kitchen facilities, you have to ask for any utensils, plates, etc if you want to use them. The beds were never made during a 3 day stay. The trash was never emptied. I don’t mind reusing towels, but really? Couldn’t we...More

Thank Vickie K
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - RestonResponded 9 October 2017

Vickie, thank you for providing your feedback. We apologize our hotel and amenities were not to your expectations and regret the inconvenience caused. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we...More

Reviewed 9 October 2017

Most of the pluses were down to its location rather than what was provided. Close to amenities like restaurants and the Target store and a short walk into Reston. However! Our room wasn't fully ready when we arrived. We waited for crockery to be delivered,...More

Thank Chispa808
Response from 00esa, Manager at Extended Stay America - Washington, D.C. - RestonResponded 9 October 2017

Thank you for choosing to stay with us on your trip to the area. We're extremely sorry that you had a negative experience here, and we assure you that all of your concerns are being taken seriously. We have no excuses to offer, but we...More

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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$84 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$84 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (36)
Room & Suite (30)
Dining (1)
Hotel & Grounds (14)
Bathroom (3)
Business Centre & Event Rooms (1)
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Room Tips
"Ask for a room facing the court house ."
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"If possible try and book an upstairs room because the noise of people moving around above is quite disturbing."
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"The hotel side nearest YMCA seems to be quiet location. Though exterior lights often not working on that..."
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"Accessibility, Quiet, Food, Public Transportation"
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