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Extended Stay America - Washington, D.C. - Reston

278 reviews
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Traveller (36)
Room & Suite (30)
Dining (1)
Overview
  • Excellent48%
  • Very good23%
  • Average10%
  • Poor9%
  • Terrible10%
Travellers talk about
“free pass”(8 reviews)
“front desk”(50 reviews)
“target store”(6 reviews)
Free Parking
Non-Smoking Rooms
Suites
Multilingual Staff
Wheelchair Access
Laundry Service
Self-Serve Laundry
2.5 Star Hotel
All hotel details
Offers from Extended Stay America - Washington, D.C. - Reston
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Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (278)Write a Review
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All reviewsfree passfront desktarget storesandwich shophouse keepinggas stationkitchen areawithin walking distancelong termlaundry roomother hotels in the areamy home away from homeexcellent customer servicehotel is greatdulles airportenjoyed my stayymca
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11 - 15 of 273 reviews
Reviewed 26 July 2017

10 out of 10. It was great. I enjoyed my stay. Extended Stay Reston, Va is the place to stay. I ahve stayed here many times and will stay again. I love the place. Neat clean and great food place near make it a great...More

Review collected in partnership with Extended Stay
Thank stephenwO8217RA
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - RestonResponded 27 July 2017

Stephen, thank you so much for being loyal to Extended Stay America - Washington, D.C. - Reston and for your wonderful review. We are delighted to know our convenient location and outstanding hospitality once again made your stay a memorable one. It is always our...More

Reviewed 20 June 2017

I joined the perks program when booking this room and received a discount of $62.99 for my stay. When I checked in the invoice I was provided with did not have this discount applied. When I asked about it the clerk at the front desk...More

Review collected in partnership with Extended Stay
Thank Adam P
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - RestonResponded 23 June 2017

Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We hope to have the opportunity to provide you with a better stay in the future. General Manager

Reviewed 20 June 2017

We are relocating to the US from Germany and this place is providing a good home base while we settle in. It's not the Ritz Carton but it's a good place for the price being paid. It also accepts dogs which was a requirement for...More

Review collected in partnership with Extended Stay
Thank 215drewh
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - RestonResponded 21 June 2017

We appreciate you making Extended Stay America - Washington, D.C. – Reston your home away from home. It’s our pleasure knowing you loved our affordable rates and per-friendly feature. We hope to have the opportunity of welcoming you and your family back soon. Sincerely, General...More

Reviewed 20 June 2017

Would not stay again, very disappointed in room. Room was small, can was loud. The ac felt like it was putting out mold. Thanks internet did not work half the time and when it did it was realty slow. Would not recommend.More

Review collected in partnership with Extended Stay
Thank Michel D
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - RestonResponded 21 June 2017

Michel, I apologize that we failed to provide you an exceptional stay. We are extremely sorry you were not pleased with your room and with our internet facility. Your feedback regarding the HVAC unit and Wi-Fi issues in your room have been shared with our...More

Reviewed 12 June 2017

All I needed was a place to sleep to it wasn't terrible but I wouldn't stay there again. Place was dirty, cigarette butts outside all over, stairs looked dangerous and there was nothing in the room. This place is supposed to be for long stays...More

Review collected in partnership with Extended Stay
Thank J2594DFneilb
Response from 00esa, General Manager at Extended Stay America - Washington, D.C. - RestonResponded 14 June 2017

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable stay, and we did not live up to your expectations. As per our brand standard requirements, we keep the kitchenware and all the in-room...More

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About
Amenities
Top amenities
Free Parking
Hotel Amenities
Free Parking
Laundry Service
Self-Serve Laundry
Multilingual Staff
Room amenities
Microwave
Details
Price range
US$84 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$84 - US$119 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (36)
Room & Suite (30)
Dining (1)
Hotel & Grounds (14)
Bathroom (3)
Business Centre & Event Rooms (1)
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Room Tips
"Ask for a room facing the court house ."
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"If possible try and book an upstairs room because the noise of people moving around above is quite disturbing."
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"The hotel side nearest YMCA seems to be quiet location. Though exterior lights often not working on that..."
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"Accessibility, Quiet, Food, Public Transportation"
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