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The Holiday Inn Tanglewood in Roanoke has a freindly and courteous staff. The daylight housekeeper was excellent. The hotel was clean but a little dated. Good location close to shopping and restaurants.
My fiancé and I have stayed at this hotel two other times, at least, in the past year - great price, and I had been here a couple of times for events when I lived in town, though never stayed (a local sci fi convention...More
The staff was friendly and helpful. The hotel needs an update as it is to old and dated. However, it was clean, comfortable, and worked for our short stay. We visited the restaurant / lounge last on our arrival day and found it to be...More
I have stayed here in the past and looking forward to another stay. Its a very clean place and the restaurant that's attached is delicious. I really want to give credit to Art who works the front desk. He was so polite, friendly and very...More
We have generally had a great experience at Holiday Inn. This time, check in at 10 pm took too long, the refrigerator was not working, there were no coffee cups in the room for coffee in the morning and the shower pressure was just ok....More
Response from IHGService, Guest Relations Manager at Holiday Inn Roanoke - TanglewoodResponded 4 weeks ago
Thank you for taking the time to express your thoughts and concerns. Our goal is to ensure that each guest stay is an excellent one. I am glad to learn you found the rooms clean and the beds comfortable.
I am so sorry...More