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Holiday Inn Express Roanoke-Civic Center

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Holiday Inn Express Roanoke-Civic Center
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207 Reviews from our TripAdvisor Community

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Showing 203: English reviews
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Bristol, Tennessee
Reviewed yesterday NEW

Hotel was very Clean. Management was very hospitable. The business center was very useful and accommodating. The bed was comfortable and allowed me to be well rested. I will definitely stay at this Holiday Inn Express when traveling back to Roanoke on future business trips.

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Helpful?
Thank pfsthomas
Virginia Beach, Virginia
Reviewed 2 days ago NEWvia mobile

I was in town for a conference just down the street. The hotel staff was welcoming and helpful, the room was clean and cozy and breakfast was just right. The walk to downtown Historic Roanoke was manageable. I would stay again!

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Thank kteaches5
Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your recent review. I'm happy to hear you enjoyed your stay with us and do hope your come back to visit soon. We will have those chocolate chip cookies waiting. Sincerely, Crystal H Assistant Manager

Harrisburg, Pennsylvania
Reviewed 1 week ago via mobile

This Holiday Inn Express has Exceptional customer service. On arrival,our room was not satisfactory so we were given another room and compensated for our inconvenience. The beds were softer than the other Inns we have stayed but basically a nice quiet stop over on the way home from Florida to avoid the snow at home. Don't miss the St Andrew's...

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Thank Marlene B
Crystul, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you very much for your kind words. I'm happy to hear you enjoyed your stay with us and do hope you will be back to visit soon. When you do, make sure to check out more of what our Roanoke Valley has to offer. Sincerely, Crystal H Assistant Manager

Lancaster, New York
Reviewed 1 week ago

I arrived around 8PM after a long day of driving. The gentleman at the front desk greeted me and got me checked in promptly. He gave me idea of where to get some dinner. Room was clean and the bed was comfortable.

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Thank lancastermyers
Crystul, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your recent review. I'm happy to hear you enjoyed your stay. I do hope you found one of our great restaurants here in Roanoke, we have so many to choose from. Please do come back to visit us soon, we will have those chocolate chip cookies waiting. Sincerely, Crystal H Assistant Manager

newport
Reviewed 2 weeks ago

Easy to find. Clean and comfortable. Staff were helpful. Easy late check in. Breakfast good. Lots of choices. Nice. Quiet. Comfortable. Would stay again and would recommend. Will be coming back in a few weeks.

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Thank cynthia f
Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your kind words. I'm happy to hear you enjoyed your stay with us. We will see you in a few days. Sincerely, Crystal H Assistant Manager

Bumpass, VA
Reviewed 2 weeks ago

Ann was on duty and immediately made me feel at home and welcomed. It was a comfort to see her there on my second night. My mother was in a nearby hospital and I needed some quiet and restful sleep. This hotel certainly filled my needs.

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Helpful?
Thank stanley2445
Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your recent review. We do hope your mother is feeling better. I'm happy to hear that you were able to get some rest while you were our guest. Isn't Anne a gem, we wouldn't trade her for the world. Please do come back to visit us soon, we will have those chocolate chip cookies waiting....

Aberdeen, Maryland
Reviewed 2 weeks ago

I was in town for my first grand child's birth. I had no idea when she went into labor at 5am that we wouldn't get to meet my grandson till almost midnight. So, my husband and I didn't get to the hotel till after 2 am. I asked her if there was any way that we could get a late...

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Helpful?
Thank Tracee S
Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your recent review. I'm happy to hear you enjoyed your stay with us. Congratulations on the new grandson. I'm happy to hear that Pamela was able to extend the check out time for you, and she got to see the cute baby pictures. Aren't grand kids the greatest, I love mine dearly. Please do come...

Charlotte, North Carolina
Reviewed 2 weeks ago

I always stay at this Holiday Inn Express when I come back to my hometown from Charlotte, NC and it is always a very pleasant experience. There were a couple of glitches that kept me from giving a five star rating, but as usual the staff was very attentive and smoothed out the rough patches. I want to give special...

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Helpful?
Thank wendelhurt
Crystul, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your recent review. I'm happy to hear you enjoyed your stay with us. Don't you just love Anne, she is such a jewel. We take great pride in our southern hospitality and I'm happy that it shows. But, I am sorry to hear about your air and the breakfast, this is not our standards and...

Cleveland, Ohio
Reviewed 3 weeks ago

it was a great stay with great service, everyone was very nice and helpful, would repeat, the breakfast was good too i slept great, and it was a beautiful town, about a 15-20min walk to downtown which is amazing

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Thank vadimkazakov07
Crystul, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you so much for your recent review. I'm happy to hear you enjoyed your stay with us. Don't you just love how close we are to all the downtown restaurants and little shops. We do hope you come back to visit us soon, we will have those chocolate chip cookies waiting. Sincerely, Crystal H Assistant Manager

Charlotte Court House, VA
Reviewed 3 weeks ago

The location is wonderful, easy to get to, near dontown and the berglund center. the staff is so so nice, very clean, great beds..this was our second stay. We would stay again when we are in the area.

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Thank Bonnie G
Crystul, Manager at Holiday Inn Express Roanoke-Civic Center, responded to this review

Thank you very much for your recent review. I'm happy to hear you enjoyed your stay with us again. I do hope we will see you soon. Don't forget, we will have those chocolate chip cookies waiting. Sincerely, Crystal H Assistant Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Hot Tub
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Multilingual Staff
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express- Roanoke Civic Center. We are conveniently located on the edge of Historic Downtown Roanoke, within two miles of the Center in the Square and the Farmer's Market. Located only 1 block from the Raonke Civic Center, five minutes from the airport, and five minutes from Valley View Mall. Several restaurants within close driving distance. 13.3% Tax rate. ... more   less 

Additional Information about Holiday Inn Express Roanoke-Civic Center

Address: 815 Gainsboro Rd, Roanoke, VA 24016-1409
Region: United States > Virginia > Roanoke
Price Range: RM448 - RM873 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Roanoke-Civic Center 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Roanoke-Civic Hotel Roanoke
Holiday Inn Roanoke
Roanoke Holiday Inn
Hotel Style:
#6 Family Hotel in Roanoke
#7 Romantic Hotel in Roanoke
#8 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Roanoke-Civic Center staff and other travellers.
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Questions? Get answers from Holiday Inn Express Roanoke-Civic Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tips, No problems, Comfy bed and lots of pillows”
 of 5 bubbles Z6862MTcynthiaf, 8 Mar 2017 | Read review
“Upgraded my room because I've been there a few times without me asking. Rooms recently remodeled.”
 of 5 bubbles angelabM8233YZ, 23 Feb 2017 | Read review
“Rooms were nice, but our particular room smelled faintly of smoke. But again, I would stay at this hotel again in a second.”
 of 5 bubbles jennyf544, 7 Feb 2017 | Read review
“We had a king room with a whirlpool tub, located on the first floor, front side of the hotel. It was quiet both nights we were there.”
 of 5 bubbles math48teach, 3 Nov 2016 | Read review
“No issues that we are aware of.”
 of 5 bubbles RobertC117, 1 Nov 2016 | Read review
5 of 5