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Holiday Inn Express Roanoke-Civic Center

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Traveller (8)
Room & Suite (5)
Dining (3)
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Overview
  • Excellent58%
  • Very good30%
  • Average10%
  • Poor1%
  • Terrible1%
Travellers talk about
“cinnamon rolls”(9 reviews)
“room was clean”(40 reviews)
“hi express”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Family Rooms
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Roanoke-Civic Center
Special Offer: Book Direct and Save
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Offers from Holiday Inn Express Roanoke-Civic Center
Special Offer: Book Direct and Save
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (449)
There are newer reviews for Holiday Inn Express Roanoke-Civic Center
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Traveller rating
256
134
43
8
2
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256
134
43
8
2
Show reviews that mention
All reviewscinnamon rollsroom was cleanhi expresspancake machinefront deskcivic centerclose to downtownthe breakfast areablack dog salvagestay there againvery nice staythe blue ridge parkwaynice hotelstaff was very friendly and helpfulhot breakfastnext morningenjoyed my stay
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51 - 55 of 443 reviews
Reviewed 1 March 2018

Very positive experience. I had a bad experience at another hotel and the staff graciously offered me two dollars as I had to do my laundry from a spill and although there was a challenge with my reservation it was quickly resolved. The room was...More

Review collected in partnership with this hotel
Thank louisberman
Response from Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 2 March 2018

Thank you so much for your kind words. I'm happy that we made your stay a better one. With the week that you had gone through and the strange reservation issue we had I did not mind at all giving you the money for your...More

Reviewed 28 February 2018

the hotel was very nice staff was very friendly, the bed was huge (king), the room was extremely clean and comfortable. Check in and out was seamless and very easy. The kitchen area where the breakfast buffet is located was very big and spacious

Review collected in partnership with this hotel
Thank terrymyoung1
Response from Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 1 March 2018

Thank you so much for your recent review. I'm happy to hear you enjoyed your stay with us and do hope you will be back soon to visit. We will have those chocolate chip cookies and southern hospitality waiting. Sincerely, Crystal H Assistant Manager

Reviewed 24 February 2018

Convenient location right off the highway. Very pleasant staff. Rooms are very outdated. Some mold growing around the ac unit under a plastic cover. I wouldn’t vacation here, but a quick overnight sure. We were passing through and needed a place to stay one night....More

Review collected in partnership with this hotel
Thank nicholasrenna
Response from Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 24 February 2018

Thank you very much for your candid review. This is not up to our standards at all as you can see from our previous reviews. I will make sure the proper department is notified and the problem is fixed. Please do come back to visit...More

Reviewed 21 February 2018

I only stay at HIE. I travel all over Virginia and I can tell you the bed, service, breakfast, and coffee are what keep me coming back. Roanoke-Civic Center is the only one I use in Roanoke. This would be a great choice for you...More

Review collected in partnership with this hotel
Thank kwise008
Response from Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 22 February 2018

Wow, thank you so much for your kind words. I'm happy to hear you enjoyed your stay with us and keep coming back to see us. Remember, we will always have those chocolate chip cookies waiting. Sincerely, Crystal H Assistant Manager

Reviewed 17 February 2018

The people was awesome very nice and friendly. The room was nice the door on the room would not close on its own but other then that had a good stay. The breakfast was very good. We are bidding work in the area there. If...More

Review collected in partnership with this hotel
Thank bigcountry1124
Response from Holiday Inn Exp... R, Manager at Holiday Inn Express Roanoke-Civic CenterResponded 20 February 2018

Thank you so much for your kind words. We strive to make each and every guest feel like you are at home when you stay with us and I'm happy to see it shows. Please do let us know about the rooms you will need...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Multilingual Staff
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$99 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Roanoke
#7 Romantic Hotel in Roanoke
#8 Business Hotel in Roanoke
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$157 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Family Hotel in Roanoke
#7 Romantic Hotel in Roanoke
#8 Business Hotel in Roanoke
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (8)
Room & Suite (5)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
thelcass
23 July 2017|
AnswerShow all 5 answers
Response from Crystul | Property representative |
No, but we do have a safe at the front desk for your use.
0
Votes
thelcass
10 July 2017|
AnswerShow all 6 answers
Response from Holiday Inn Exp... R | Property representative |
It is most definitely safe to walk.
2
Votes
Rshazelw
15 June 2017|
AnswerShow all 3 answers
Response from Crystul | Property representative |
Pool hours are from 10am to 9pm
0
Votes
Room Tips
"AC was a little noisy. But overall clean room. Soft sheets."
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"No particular room tip..."
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"Double Queen"
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"Bigger whirlpool tub"
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