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Sheraton Roanoke Hotel and Conference Center

2801 Hershberger Road, Roanoke, VA 24017
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
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Close 
  • Virginia Museum of Transportation
    4.9 km
  • 3 star hotel
  • Free Wifi
Reviewed 2 weeks ago
Oasis for Holiday Travellers with Pets
The Sheraton Roanoke is our annual holiday travel stop (coming... more
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714 Reviews from our TripAdvisor Community

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Showing 710: English reviews
Mocksville, North Carolina
Reviewed 5 days ago NEWvia mobile

What a beautiful lobby......and then you get off the elevator......yuck! The hallway looked like it hadn't been vacuumed in days, there were stains on room rug and what looked like coffee spilled down the wall beside the bed, mold around tub, and we had to call to get the air turned off. The staff was all very nice but we...

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Helpful?
Thank Vicki B
Tim G, Manager at Sheraton Roanoke Hotel and Conference Center, responded to this review

Vicki, We are so sorry to learn of the experience you recently had at our hotel. I have shared your thoughts with the housekeeping team. Any additional details you may be able to provide would certainly be of value. Feel free to reach out to me personally at the hotel. I would really like to make sure this is an...

Texas
Reviewed 1 week ago

My son and I drove from the Texas Panhandle to Washington DC with a large trailer containing all of another son's belongings and his large dog "Bernie". We were attempting to make the 1600 mile trek in two very long days, but after our first 800 mile day we realized we needed to slow things down a bit. After waiting...

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Helpful?
Thank Bigmama2n1
Management response:

Bigmama, Please accept our sincere apologies for the challenges you encountered during your recent stay with us. We have shared your concerns with our housekeeping and food and beverage departments in hopes of preventing a similar situation for another guest. We truly appreciate you taking the time to let us know of your experience and hope to have the opportunity...

Washington DC, District of Columbia
Reviewed 2 weeks ago

The Sheraton Roanoke is our annual holiday travel stop (coming and going). Friendly front desk staff, bell staff, and Club Room/restaurant staff. SPG Members are treated very well and they go above and beyond to make sure platinum members have the best room, best view, etc. And when they say they welcome pets, they really do! Beds, bowls, treats, and...

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Helpful?
Thank OjeMa
Reviewed 3 weeks ago via mobile

Occasionally, we will try the Express Deals with Priceline especially if the hotel is a 3 star or above. When we reserved our room at this 3.5 rated hotel, we expected a clean, well appointed room. The public/ common areas of this Conference center type hotel were overall very attractive and inviting. The staff was very friendly and helpful. However,...

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Helpful?
Thank Corinthamd
Reviewed 3 weeks ago via mobile

I travel a lot for my work and have stayed in many a hotel at a surprisingly low price point, and was traveling with my boyfriend for the holidays expecting the same low quality hotels as we were on a budget. What we found instead was a lovely place! Friendly faces at the check-in who were really helpful with getting...

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Helpful?
Thank Karalyne W
Brooklyn, New York
Reviewed 3 weeks ago

My mother left her winter coat behind. I called three times to reach someone to have them ship it out. I finally reached a person (no call backs from messages with housekeeping or the manager). I gave them a credit card number and now it has been a week and we haven't received it. I called today and explained this...

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Helpful?
Thank Dru L
Roanoke, Virginia
Reviewed 3 weeks ago

Xavier found my wife's phone and returned it to us safely to save the day on New Year's Eve 2016! As you know, we cannot live without our phones. We look forward to visiting again soon. Thank you Xavier and Happy New Year!!

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Helpful?
Thank hokiehayes
Victor, New York
Reviewed 4 weeks ago

The hotel is fine ... the bedding is great (down pillows/comforter)..sure, it needs a little updating but it is clean and provides the amenities you need (coffee in room, good shower, bar & restaurants, shuttle). the shuttle starts at 7a & the hotel comps the taxi if you need one prior (nice!). I reserved a cab for XMAS morning from...

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Helpful?
Thank Kathy S
Reviewed 15 December 2016

Upon checking in our room December 9, 2016 my wife was walking to the bathroom and the return air grill came loose and swung into my wife's head. This is a 3' x 2' metal return air grill that hit her hard in the forehead leaving a large knot on her head and a headache the rest of the evening....

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Helpful?
Thank Lance D
Litchfield, Connecticut
Reviewed 15 December 2016 via mobile

This hotel is huge. Has good amenities as it has a hotel restaurant for breakfast and lunch and Shula's Grill for dinner. Indoor and outdoor pools, good workout center. Ice machine on first floor only. Comfortable stay but it is dated And in need of upgrade

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Helpful?
Thank Jeffrey L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more   less 

Additional Information about Sheraton Roanoke Hotel and Conference Center

Address: 2801 Hershberger Road, Roanoke, VA 24017
Region: United States > Virginia > Roanoke
Price Range: RM392 - RM801 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Sheraton Roanoke Hotel Roanoke
Hotel Style:
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Roanoke Hotel and Conference Center staff and other travellers.
5 questions
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Central
5 months ago
Lawrenceburg, Tennessee
over a year ago

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Questions? Get answers from Sheraton Roanoke Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have Club Room access, you may want to ask to be in the B Tower.”
 of 5 bubbles OjeMa, 8 Jan 2017 | Read review
“away from elevators ...”
 of 5 bubbles 47kathys, 27 Dec 2016 | Read review
“Stay at a different hotel”
 of 5 bubbles 849lanced, 14 Dec 2016 | Read review
“Just don't.”
 of 5 bubbles Desespoir, 7 Dec 2016 | Read review
“Stay away until the Marriott Transition is complete!!”
 of 5 bubbles 9randallm, 28 Nov 2016 | Read review
5 of 5