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Sheraton Roanoke Hotel and Conference Center

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Traveller (162)
Room & Suite (76)
Dining (9)
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Overview
  • Excellent37%
  • Very good31%
  • Average15%
  • Poor9%
  • Terrible8%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
Additional information
Offers from Sheraton Roanoke Hotel and Conference Center
Special Offer: Exclusive AAA Rates
Hotel deals
Offers from Sheraton Roanoke Hotel and Conference Center
Special Offer: Exclusive AAA Rates
Hotel deals
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Reviews (840)
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294
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134
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69
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All reviewsxavier lafayette foxindoor and outdoor poolsspg membershula's grillstarbucks coffeeroom servicefirst floorconference centerhot tubwould stay againflat screen tvbeds were very comfortablepetbellmanbeddingrefrigeratorhighway
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1 - 5 of 835 reviews
Reviewed 2 days ago

My husband and I stayed at this hotel on May 8, 2018. We had stayed at this hotel many times in the past and always had a great experience. We travel for business and pleasure so we are frequent hotel guests with memberships with many...More

Thank Pompom2003
Hotel's Favourite
Reviewed 12 March 2018

Stayed here twice within a few weeks on a r/t drive from NJ to Nashville. We have an emotional support dog and needed a friendly spot to sleep and eat. This hotel exceeded all our expectations especially with Shula's Café room service. Beds were comfy...More

Thank Andrea H
Response from Laurie P, Front Office Manager at Sheraton Roanoke Hotel and Conference CenterResponded 3 April 2018

Andrea, Thank you for taking the time to review your stay at the Sheraton Roanoke Hotel & Conference Center. We pride ourselves in being a friendly and pet friendly place to stay. We hope that whenever your travels bring you to Roanoke, we look forward...More

Reviewed 4 days ago

Two false alarms because of maintenance issues at night, NO WIFI in the rooms and even the wifi in the "conference center" was unreliable. My name/reservation was butchered by many people finally corrected on 2nd day. Commendation and honorable mention to those terrific employees who...More

Thank 621evan
Response from Laurie P, Front Office Manager at Sheraton Roanoke Hotel and Conference CenterResponded 3 days ago

621evan, Thank you so much for acknowledging some of our amazing employees! I sincerely apologize for the inconveniences you experienced. Please know that that is not the norm for our hotel and I hope that if your travels bring you back to the area, you...More

Reviewed 1 week ago

I stayed here in April for a conference. The actual conference was at another hotel and this was an overflow hotel that our team picked because it was cheaper than the state rate. We will never stay here again. I've actually never left a negative...More

Thank Intan M
Response from Laurie P, Front Office Manager at Sheraton Roanoke Hotel and Conference CenterResponded 1 week ago

Intan M, Thank you for choosing the Sheraton Roanoke Hotel & Conference Center. I sincerely apologize that our accommodations did not meet your expectations or needs. I appreciate your feedback and will share it with the appropriate departments in order to improve our guest experience...More

Reviewed 1 week ago via mobile

We stayed in this hotel for a family funeral just two nights. We had 2 adults and 3 kids under 2. My advice- families beware. We had a 2 room suite and thought it would be perfect. But it was absolutely filthy!! We’re afraid to...More

Thank vidlnoc1
Response from Laurie P, Front Office Manager at Sheraton Roanoke Hotel and Conference CenterResponded 1 week ago

vindlnoc1, Thank you for choosing the Sheraton Roanoke Hotel & Conference Center. We apologize that our facilities did not meet your expectations. We appreciate your positive feedback about our staff! The Sheraton Roanoke

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$111 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$111 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (162)
Room & Suite (76)
Dining (9)
Pool & Beach (6)
Business Centre & Event Rooms (8)
Questions & Answers
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Courtney C
30 May 2017|
AnswerShow all 7 answers
Response from Natalie M | Property representative |
Hello. I'm sorry you experienced some frustration with your request. Obviously you should not have had to request new linens more than once. I do apologize it was not taken care of for you the first time. I will pass this... More
0
Votes
Yvonne P
1 August 2016|
AnswerShow all 7 answers
Response from harmons31313 | Reviewed this property |
3 minutes
0
Votes
FamilyOfFosters
13 November 2015|
AnswerShow all 8 answers
Response from Matt R | Property representative |
Hi, thank you for your question. Yes, our indoor pool is heated. We hope you enjoy your stay with us.
0
Votes
Room Tips
"B tower rooms are great"
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"Go to another hotel"
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"choose a room at another hotel, not this one, at all costs, trust me."
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"Tower A is closest to the pool, lobby, conference/ball rooms, and the restaurants. Tower B is a much longer..."
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