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03/09/2017 04/09/2017
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    Sheraton Roanoke Hotel and Conference Center

    2801 Hershberger Rd NW, Roanoke, VA 24017-1941
    Hotel website
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    Best prices for your stay
    03/09/2017 04/09/2017
    Savings alert: 19% below average rate

    The price you found is 19% lower than this hotel's average rate of US$135/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$109
    US$109
    US$109
    Traveller (125)
    Room & Suite (33)
    Dining (8)
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    683 reviews
    #1 of 40 hotels in Roanoke
     
    Overview
    • Excellent38%
    • Very good32%
    • Average16%
    • Poor8%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Available
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Roanoke Hotel and Conference Center
    Special Offer: Exclusive AAA Rates
    Hotel deals
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    Hyatt Place Blacksburg/University
    116 reviews
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    Hampton Inn & Suites Roanoke Airport
    683 reviews
    #1 of 40 hotels in Roanoke
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (762)
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    1 - 5 of 758 reviews

    Reviewed 3 days ago

    The staff at this location were kind and trying; however, every other thing about this property is in need of serious update. I stayed in room 135 and if I hadn't been so tired, I would have requested a move and/or left the property. The...More

    Thank Karen G
    Response from Natalie M, Guest Services Supervisor at Sheraton Roanoke Hotel and Conference CenterResponded 2 days ago

    Dear Karen G, Thank you for your candid feedback. I am sorry your about the carpet and door handles in your guest room. You are correct in asserting that those issues you've described do not reflect the sort of experience we wish to provide our...More

    Hotel's Favourite
    Reviewed 24 May 2017

    This is a well-run business level hotel, where everything just seemed to work well during our stay. Fast check-in, clean room with all normal amenities. When we needed extra towels, they were brought up right away. Nice clean indoor and outdoor pools. Buffet breakfast was...More

    1  Thank CaptainMiles
    Response from Natalie M, Guest Services Supervisor at Sheraton Roanoke Hotel and Conference CenterResponded 26 May 2017

    Dear CaptainMiles, Thank you for your kind and thoughtful review of our hotel. We certainly work hard to try and impress our guests and it is very gratifying to hear our efforts were a success. We hope we'll see you around the next time your...More

    Reviewed 3 days ago

    I hesitate to stay at other than my preferred properties, but gave this place and their rewards program a chance. The place is a bit dated and shows its age. It's also difficult to find as directions are poorly marked (Google Navigation wasn't the best...More

    Thank John P
    Response from Natalie M, Guest Services Supervisor at Sheraton Roanoke Hotel and Conference CenterResponded 2 days ago

    Dear John P, Thank you for your feedback. I am sorry you had some difficulty in finding your way to our hotel and experienced mix-up in rooms at check-in. I've shared your feedback with our management teams. We will be making steps to ensure your...More

    Reviewed 4 days ago

    Large hotel that has seen better days, especially the carpet in room and out on the 7th floor. Perhaps other floors are better? I check into my room and immediately noticed the many stains on the carpet. Next checked the bathroom and my online request...More

    1  Thank paydirt434
    Response from Natalie M, Guest Services Supervisor at Sheraton Roanoke Hotel and Conference CenterResponded 2 days ago

    Dear paydirt434, Thank you for your feedback. I am sorry to find your recent stay with us failed to meet your expectations. I've shared your feedback with our management teams and we will be taking steps to make sure your experiences are not repeated. If...More

    Reviewed 1 week ago via mobile

    We've been on the road for 3 nights and have had some subpar experiences, this was a welcome upgrade. Staff was nice and when we asked about Uber, the gentleman at the front told us he wasn't really sure, because they had a driver that...More

    Thank steelergirl58
    Hyatt Place Blacksburg/University
    116 reviews
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    Hampton Inn & Suites Roanoke Airport
    683 reviews
    #1 of 40 hotels in Roanoke
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Room Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Concierge
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$103 - US$202 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Romantic Hotel in Roanoke
    • #12 Business Hotel in Roanoke
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 320
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Expedia, Cancelon, Travelocity, Hotwire, TripOnline SA, Cheap Tickets and getaroom.com so you can book your Sheraton Roanoke Hotel and Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Roanoke
    • Also Known As
    • Sheraton Roanoke Hotel Roanoke
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    Traveller (125)
    Room & Suite (33)
    Dining (8)
    Pool & Beach (6)
    Hotel & Grounds (101)
    Bathroom (10)
    Business Centre & Event Rooms (9)
    Nearby
    Hampton Inn Salem
    468 reviews
    11.17 km away
     
    Hyatt Place Blacksburg/University
    116 reviews
    41.04 km away
     
    Hampton Inn & Suites Roanoke Airport
    683 reviews
    .85 km away
     
    Peaks of Otter Lodge
    957 reviews
    36.48 km away
     
    Nearby Restaurants
    Shakers Good Food & Drink
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    1.40 km away
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    1.39 km away
    LongHorn Steakhouse
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    1.18 km away
    Golden Corral
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    1.59 km away
    Nearby Attractions
    Parkway Brewing Company
    51 reviews
    4.87 km away
    Virginia Museum of Transportation
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    4.98 km away
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    Ask a question
    Questions & Answers
    Courtney C
    30 May 2017|
    AnswerShow all 7 answers
    Response from Natalie M | Property representative |
    Hello. I'm sorry you experienced some frustration with your request. Obviously you should not have had to request new linens more than once. I do apologize it was not taken care of for you the first time. I will pass this... More
    0
    Votes
    Yvonne P
    1 August 2016|
    AnswerShow all 7 answers
    Response from harmons31313 | Reviewed this property |
    3 minutes
    0
    Votes
    FamilyOfFosters
    13 November 2015|
    AnswerShow all 8 answers
    Response from Matt R | Property representative |
    Hi, thank you for your question. Yes, our indoor pool is heated. We hope you enjoy your stay with us.
    0
    Votes
    Room Tips
    "If you must stay here, stay away from hallway ends."
    Read review
    "No family? Head right for the club level."
    Read review
    "Insist on clean room at front desk."
    Read review
    "Choose another hotel."
    Read review
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