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Sheraton Roanoke Hotel and Conference Center

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718 Reviews from our TripAdvisor Community

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Showing 714: English reviews
Roanoke, Virginia
Reviewed 1 January 2017

Xavier found my wife's phone and returned it to us safely to save the day on New Year's Eve 2016! As you know, we cannot live without our phones. We look forward to visiting again soon. Thank you Xavier and Happy New Year!!

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Helpful?
Thank hokiehayes
Victor, New York
Reviewed 27 December 2016

The hotel is fine ... the bedding is great (down pillows/comforter)..sure, it needs a little updating but it is clean and provides the amenities you need (coffee in room, good shower, bar & restaurants, shuttle). the shuttle starts at 7a & the hotel comps the taxi if you need one prior (nice!). I reserved a cab for XMAS morning from...

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Thank Kathy S
Reviewed 15 December 2016

Upon checking in our room December 9, 2016 my wife was walking to the bathroom and the return air grill came loose and swung into my wife's head. This is a 3' x 2' metal return air grill that hit her hard in the forehead leaving a large knot on her head and a headache the rest of the evening....

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Thank Lance D
Litchfield, Connecticut
Reviewed 15 December 2016 via mobile

This hotel is huge. Has good amenities as it has a hotel restaurant for breakfast and lunch and Shula's Grill for dinner. Indoor and outdoor pools, good workout center. Ice machine on first floor only. Comfortable stay but it is dated And in need of upgrade

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Thank Jeffrey L
Philadelphia, PA
Reviewed 9 December 2016

After reading a lot of not so favorable reviews, I felt most were very undeserved. This is a nice hotel in a great location. Very close to the airport. Well maintained, particularly considering how busy it is. The staff is very good and goes out of their way to please.

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Thank patraveller2007
Frederick, Maryland
Reviewed 8 December 2016

We stayed overnight and did not roll in until after midnight. The room was clean and comfortable. The bed was great. Like sleeping on a cloud. The one shortfall was lack of outlets or usb plugs that were easy to find. The staff was friendly and helpful.

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Thank Stephanie W
Vancouver, Canada
Reviewed 8 December 2016

Let me say up front, I do not care if a hotel is "dated" as long as it's still nice. Things can be old fashioned, and still clean and in great working shape. That's not really the case here. The first impression I had was that for the money they charge, it's entirely too dated. The carpet was well beyond...

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Thank Desespoir
Lexington, Kentucky
Reviewed 8 December 2016

I picked this hotel since I was travelng with my mother in law. I wanted to impress her and boy, does this hotel impress! Nice restaurant! The hotel staff were helpful. The decorations of the hotel were not too modern which I like, so no weird colors. The room was big and good for my needs. The hotel is big...

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Thank Debra C
Hampton, Virginia
Reviewed 1 December 2016

This hotel has all the bones of a great place to stay but it kept falling short. The staff was pleasant but didn't go out of their way to engage. The lobby was impressive. The room was ok. The bed was hard and the sheets were crunchy ( if that makes any sense.). The biggest detractor was when I checked...

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Thank Itsawash72
Reviewed 28 November 2016

Since we're Gold members they upgraded us to Club Level. From here everything went down hill. It couldn't have been worse if someone was assigned to make the stay as uncomfortable as possible. The room was very smoky. Floors had Crum's and lollypop sticks on it. The furniture was gone and we had to sit on the bed. It was...

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Helpful?
Thank Randall M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
Official Description (provided by the hotel)
The Sheraton Roanoke Hotel and Conference Center is a newly designed oasis of comfort and unassuming style surrounded by the majestic Blue Ridge Mountains. ... more   less 

Additional Information about Sheraton Roanoke Hotel and Conference Center

Address: 2801 Hershberger Road, Roanoke, VA 24017
Region: United States > Virginia > Roanoke
Price Range: RM437 - RM821 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Roanoke Hotel and Conference Center 3.5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Sheraton Roanoke Hotel Roanoke
Hotel Style:
#10 Romantic Hotel in Roanoke
#12 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Roanoke Hotel and Conference Center staff and other travellers.
5 questions
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Central
6 months ago
Lawrenceburg, Tennessee
over a year ago

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Questions? Get answers from Sheraton Roanoke Hotel and Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have Club Room access, you may want to ask to be in the B Tower.”
 of 5 bubbles OjeMa, 8 Jan 2017 | Read review
“away from elevators ...”
 of 5 bubbles 47kathys, 27 Dec 2016 | Read review
“Stay at a different hotel”
 of 5 bubbles 849lanced, 14 Dec 2016 | Read review
“Just don't.”
 of 5 bubbles Desespoir, 7 Dec 2016 | Read review
“Stay away until the Marriott Transition is complete!!”
 of 5 bubbles 9randallm, 28 Nov 2016 | Read review
5 of 5