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    Sheraton Roanoke Hotel and Conference Center

    2801 Hershberger Rd NW, Roanoke, VA 24017-1941
    (540) 563-9300
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    05/02/2018 06/02/2018
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    US$109
    US$109
    US$109
    Traveller (139)
    Room & Suite (44)
    Dining (9)
    Overview
    • Excellent37%
    • Very good32%
    • Average16%
    • Poor8%
    • Terrible7%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast Available
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Shuttle Bus Service
    3.5 Star Hotel
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    Rooms
    5 Feb6 Feb
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (806)
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    21 - 25 of 802 reviews

    Reviewed 11 October 2017 via mobile

    Average hotel in an advantageous location. I do think a few things should be replaced (carpet, sliding door, mattresses weren't up to Sheraton standard, etc) which were dated and worn out. We are SPG members, so you get the basics of those perks. Would probably...More

    Thank Amber L
    Response from Natalie M, Guest Services Supervisor at Sheraton Roanoke Hotel and Conference CenterResponded 15 October 2017

    Dear Amber L, I'm sorry we failed to impress you during your recent stay at the Sheraton Roanoke. We are working diligently to improve and impress our guests' experiences, and this includes keeping our facilities up to date. Thank you for your candid feedback. It...More

    Reviewed 10 October 2017

    I was there for a conference and was very disappointed in several things. First of all, when we arrived, there was a large floor lamp in the middle of the room unplugged. It was odd. Then we could not find a room service menu or...More

    Thank Elizabeth S
    Response from Natalie M, Guest Services Supervisor at Sheraton Roanoke Hotel and Conference CenterResponded 15 October 2017

    Dear Elizabeth S, I am so sorry you had such a disappointing and bizarre experience with us. I can't quite explain the service you received from our front desk staff, but I hope you can be reassured we strive to provide better service than what...More

    Reviewed 8 October 2017 via mobile

    Nice hotel in the Roanoke area. They're Pet friendly which is important for us. Prompt check in and nice facilities. The only thing , I think they fall behind a bit is the club level rooms; their hors d' oeuvre were nothing but fruit ,...More

    Thank Ivonne G
    Response from Jonathan S, Front Office Manager at Sheraton Roanoke Hotel and Conference CenterResponded 10 October 2017

    Ivonne, Thank you so much for reviewing your recent stay at the Sheraton Roanoke Hotel & Conference Center on TripAdvisor. We are glad to see that you overall enjoyed your stay with us, and we have listened to our guest reviews recently regarding our Club...More

    Reviewed 5 October 2017

    We stayed at this property for the Clemson/VaTech game. The staff was wonderful. Due to the property being completely booked there was not any issues that could not be overcome. Yes the property is older but the grounds a beautiful and the interior of the...More

    Thank Dmousa
    Response from Jonathan S, Front Office Manager at Sheraton Roanoke Hotel and Conference CenterResponded 8 October 2017

    Dmousa, We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations during your recent stay with us. Thank you for taking the time...More

    Reviewed 3 October 2017 via mobile

    It's an old property needing an update. Housekeeping leaves a lot to be desired. Personal property from pervious customer was left in room. Carpets are stained and needs replacing. Could not get fresh towels until 1:30pm the next day.More

    Thank Bill S
    Response from Jonathan S, Front Office Manager at Sheraton Roanoke Hotel and Conference CenterResponded 5 October 2017

    Bill, Thank you for taking the time to share your experience you had at our hotel on TripAdvisor. I am very sorry that you experienced such a disappointing stay with us during your recent stay, and I want to sincerely apologize for the cleanliness of...More

    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Business Centre with Internet Access
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Hot Tub
    • Heated pool
    • Indoor pool
    • Outdoor pool
    Details
    • Price range
    • US$103 - US$189 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #10 Romantic Hotel in Roanoke
    • #12 Business Hotel in Roanoke
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 320
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Orbitz, getaroom.com, Priceline, HotelQuickly and Cancelon so you can book your Sheraton Roanoke Hotel and Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Virginia >
    • Roanoke
    • Also Known As
    • Sheraton Roanoke Hotel Roanoke
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    Traveller (139)
    Room & Suite (44)
    Dining (9)
    Pool & Beach (6)
    Hotel & Grounds (105)
    Bathroom (9)
    Business Centre & Event Rooms (8)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Courtney C
    30 May 2017|
    AnswerShow all 7 answers
    Response from Natalie M | Property representative |
    Hello. I'm sorry you experienced some frustration with your request. Obviously you should not have had to request new linens more than once. I do apologize it was not taken care of for you the first time. I will pass this... More
    0
    Votes
    Yvonne P
    1 August 2016|
    AnswerShow all 7 answers
    Response from harmons31313 | Reviewed this property |
    3 minutes
    0
    Votes
    FamilyOfFosters
    13 November 2015|
    AnswerShow all 8 answers
    Response from Matt R | Property representative |
    Hi, thank you for your question. Yes, our indoor pool is heated. We hope you enjoy your stay with us.
    0
    Votes
    Room Tips
    "Give your requirements before booking to see if you can be accommodated. Book on line to get the best deal."
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    "Stay somewhere else."
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    "tower two is nice and quite with good views."
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    "Everything is great"
    Read review
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