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This was one of the choices for the HOG rally in Roanoke....& it was an excellent choice. The staff was so friendly. The hotel was clean, extremely quiet even though near the airport. They had a group of high school soccer kids there...never heard anything...More
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 17 June 2017
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our...More
I have stayed at this hotel twice travelling between Connecticut and Tennessee. The staff is wonderful and the rooms are comfortable and clean. They are pet friendly which is important. I would highly recommend this hotel.More
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 22 August 2017
Thank you so much for this awesome review and choosing to stay with us twice. We strive to make each guest experience a remember-able one. Thank you for choosing Comfort Inn in Roanoke. We hope to have the opportunity to welcome you back for a...More
I've stayed here twice.
The first time was great!
The last time (Monday - Wednesday, starting on Memorial Day 2017) was below average.
Room didn't have electrical outlets for computer at desk (Lamps were plugged into both). Desk didn't have power strip, gave me money...More
2 Thank MarkHallburn
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 4 June 2017
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More
This place has the most polite, wonderful staff I have ever had the pleasure to visit. I was running late due to weather and called ahead so they would not think i wasn't coming. They were super. No problem even told me to be careful....More
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 27 May 2017
Dear Valued Guest,
First and Foremost we would like to Thank you for choosing to stay with us.
Second we would like to thank you for acknowledging our staff. We strive to give all guest 100% guest satisfaction. I see we hit the mark with...More
This hotel is in the perfect location, easy to reach, and near the Mall. The staff was great, friendly and approachable. We were able shop at the Mall, Target and Walmart.
There are plenty of restaurants close and a movie Theatre.
Oh, did I mention...More
Response from Cheriforrest, General Manager at Comfort Inn Roanoke AirportResponded 26 May 2017
Dear Valued Guest,
Thank you for taking the time to complete a survey regarding your recent stay at the Comfort Inn Airport in Roanoke Virginia.
Your feedback is very important to us and we can assure you that we will use this information to do...More