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Courtyard Roanoke Airport

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#16 of 40 Hotels in Roanoke
Certificate of Excellence
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250 Reviews from our TripAdvisor Community

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Showing 248: English reviews
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

We stayed at this hotel 10 years ago. We were not disappointed this time. We checked in during a busy night. Staff was prompt and curteous. Room was clean, quiet, beds were so comfortable! Will definitely stay here again. King suite with whirlpool is definitely worth it!!!! Disappointed there was not a breakfast included in the stay.

Helpful?
Thank rnkechick
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear rnkechick, Thank you for staying with us at the Courtyard by Marriott Roanoke Airport. We appreciate your loyalty to Marriott and your choice of this hotel in particular. We would also like to thank you for your kind words regarding our hotel and staff. Our staff takes great pride in their commitment to guest service and we hope that... More 

2 reviews
Reviewed 2 weeks ago via mobile

Stayed for a visit to W&L university nearby but hotel close to multiple colleges and universities in the area. Also close to airport. Relatively new and very clean. Would certainly stay again if in the area and closer accommodations unavailable.

Helpful?
Thank Richard M
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear Richard M, Thank you for staying with us at the Courtyard by Marriott Roanoke Airport. We appreciate your choice of this property while visiting colleges in Southwestern Virginia. We also would like to thank you for your kind words regarding our hotel. Nestled in the Roanoke Valley, we are located conveniently within a short distance to multiple schools and... More 

Philadelphia, Pennsylvania
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 weeks ago

We've stayed at this Courtyard a few times over the years due to it's proximity to I-81 and yes it's your typical Courtyard but it needs to be updated. The rooms are tired; yes they are clean as usual with Marriott properties but I question the value of the room compared to other properties and chains. Staff is always friendly.

Helpful?
Thank Cruising2by2
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear Cruising2by2, Thank you for staying with us at the Courtyard by Marriott Roanoke Airport. We appreciate your patronage as well as your kind words regarding our staff. We are glad that you enjoy staying with us and that our persistent efforts to keep our hotel clean have paid off. Yes it is true that as time goes by hotels... More 

Level Contributor
97 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 4 weeks ago via mobile

Mandy, Steve, and Ashley were working the bistro as I pondered the menu. A strict raw vegan, its always so difficult for me to find meals while I travel. Mandy said, "No problem. Let me fix you a salad with the things you like." Their kindness and sincere desire to help me was contagious. Jillian Fundakowski the sales manager came... More 

Helpful?
Thank Richard D
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear Richard D, Thank you for staying with us at the Courtyard by Marriott Roanoke Airport. We would like to thank you for your patronage and appreciate your feedback regarding your stay. We see that our PM Bistro staff was able to take care of your dietary requirements. Mandi and Steve are shining examples of the commitment and dedication to... More 

Fredericksburg, Virginia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

Our stay was just an over-nighter enroute to a week in the Smokies. Fortunately we also have good friends from college days who live in Roanoke. So dinner out together was a given. Staff at check-in was friendly & efficient. Our room was clean and well appointed. We have stayed at the full range of Marriotts depending on where we're... More 

Helpful?
Thank MWCrugbym0m
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear MWCrugbym0m, Thank you for staying with us during your brief visit to the Roanoke Valley. We want to thank you for your loyalty to Marriott and your choice of this hotel in particular. We are delighted that you enjoyed your stay and appreciate your feedback regarding your time here. Guest feedback is the only true measure of how we... More 

Wayne, New Jersey
Level Contributor
153 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 4 weeks ago

Visited 10/28/16 for one night I haven't used a Courtyard in a while, but from what I remember, it seems like your typical Marriott Courtyard, with a little nicer lobby from what I remember. Friendly reception... clean room. great bed. Slept like a rock. I have to say, we just traveled around the South for a little while and stayed... More 

Helpful?
Thank Conradb2
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear Conradb2, Thank you for staying with us during your time in Roanoke,VA. We appreciate your loyalty to Marriott and your choice of this hotel in particular. We would also like to thank you for your kind words regarding our hotel and staff. It is wonderful to see that you enjoyed your stay with us and that our staffs hard... More 

Columbus, Georgia
Level Contributor
728 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed 23 October 2016

Staff was pleasant and helpful. Location is convenient to the airport. The hotel wasn't dirty but it wasn't very fresh - perhaps due for an update. Bistro put out a nice breakfast. Plenty of parking. One of the treadmills in the gym was out of commission.

Helpful?
Thank Ge0rgiaPil0t
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear Ge0rgiaPil0t, Thank you for staying with us at the Courtyard by Marriott Roanoke Airport. We certainly appreciate your choice of this hotel during your time in the Roanoke Valley. We appreciate the kind words regarding our staff and we are very grateful for the feedback about our hotel. While we work extremely hard to maintain the cleanest hotel possible,... More 

Charleston, West Virginia
Level Contributor
69 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 16 October 2016

As with most Marriott properties, we were greeted by name and were quickly wisked away to our awaiting room. The room was clean, quiet and exactly as we had requested. We experienced no issues with our stay. Thanks to the staff for making our stay pleasant.

Helpful?
Thank DWill48
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear DWill48, Thank you very much for choosing the Courtyard by Marriott Roanoke Airport. We appreciate you staying with us during your time in the Roanoke Valley. We also want to thank you for your loyalty to Marriott. We work very hard to uphold the standards of Marriott's famous guest service and are pleased that we were able to provide... More 

Midlothian, Va
Level Contributor
73 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 14 October 2016

Man was this a shock in a negative way as this hotel is about 5 years overdue for a remodel. Bad odors in the rooms, mold-mildew on the shower curtains and the furniture extremely worn and tattered and these are the highlights. Don't stay there until the close, gut the place and redecorate.

Helpful?
Thank Gregg-Midlo
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear Gregg-Midlo, Thank you for staying with us at the Courtyard by Marriott Roanoke Airport. We certainly appreciate your choice of this hotel during your travels. We are very sorry that your stay was a disappointing one. The only true measure of how we are doing as a hotel and as a staff is through guest feedback. We appreciate your... More 

Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 October 2016

Very net and clean lobby with decent food. Staff was friendly and the rooms were very clean. Most of the rooms appear to be updated and pretty modern. Very spacious rooms with a nice TV and nice sofa for lounging. Beds were very comfortable.

Helpful?
Thank Fair_Honest_Reviews
ROACourtyardGM, Manager at Courtyard Roanoke Airport, responded to this review

Dear Fair_Honests_Reviews, Thank you for staying with us at the Courtyard by Marriott Roanoke Airport. We would like to thank you for your choice of this hotel during your time in the Roanoke Valley. We also appreciate your kind words regarding our hotel and staff. Our staff is delighted to hear that you enjoyed your stay and that their efforts... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room

Additional Information about Courtyard Roanoke Airport

Address: 3301 Ordway Dr NW, Roanoke, VA 24017-1916
Region: United States > Virginia > Roanoke
Price Range: RM487 - RM800 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Roanoke Airport 3*
Number of rooms: 135
Reservation Options:
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Also Known As:
Courtyard By Marriott Roanoke Airport Hotel Roanoke
Roanoke Courtyard
Roanoke Marriott
Hotel Style:
#5 Business Hotel in Roanoke
#7 Family Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Roanoke Airport staff and other travellers.
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Questions? Get answers from Courtyard Roanoke Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Very quiet considering we were close to the airport.”
 of 5 bubbles MWCrugbym0m, 31 Oct 2016 | Read review
“Far enough road that all roads seemed pretty quiet.”
 of 5 bubbles Ge0rgiaPil0t, 23 Oct 2016 | Read review
“Don't stay here.”
 of 5 bubbles topdawgnc, 17 Sep 2016 | Read review
“all rooms seemed to be quiet”
 of 5 bubbles BeaFoster, 4 Jun 2016 | Read review
“If you want a view of the famous Roanoke star be sure and ask for a room facing that ridge on the upper floor.”
 of 5 bubbles gail-baby55, 10 May 2016 | Read review
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