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Fairfield Inn & Suites Roanoke North

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#16 of 40 Hotels in Roanoke
Certificate of Excellence
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Fairfield Inn & Suites Roanoke North
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181 Reviews from our TripAdvisor Community

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Showing 181: English reviews
Montgomery, Alabama
Reviewed 3 weeks ago

My wife and I stayed at this Fairfield while driving to Connecticut for the holidays. Check-in was efficient and our Marriott Gold Status was recognized. We had our dog with us ($50 additional cost per stay). Our room was pretty small, but adequate. We found the comfort of the king bed to be adequate, but less comfortable than we've experienced...

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Helpful?
Thank Mark N
Rebecca R, Manager at Fairfield Inn & Suites Roanoke North, responded to this review

Thank you Mark for taking the time to review your recent stay with us. We are happy to hear that you had a quick check in, and that your rewards status was properly recognized by our staff. We apologize that our breakfast staff woke you up when they began their day at 5 am. We hope you will reconsider staying...

Redding, California
Reviewed 3 weeks ago via mobile

We have been staying at Marriott hotels for over 25 years and this was not our favorite stay. We requested an upper floor and extra blanket. Upon check-in, we were given room 102 right beside the laundry and side entrance. There are also bathrooms near by, staff only room and I think maintenance. I questioned it upon check in and...

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Helpful?
Thank jewelc1
Rebecca R, Manager at Fairfield Inn & Suites Roanoke North, responded to this review

Thank you for taking the time to review your recent stay with us. We apologize that we could not accommodate your room request on the upper floor as requested due to room availability. We also regret that the extra blanket was not provided immediately. We appreciate your feedback and your comments are shared with our General Manager so that we...

Crossville, Tennessee
Reviewed 3 weeks ago

We stayed at the Roanoke, VA, Fairfield Inn on Dec. 20, 2016. I arrived at our room first, followed a minute or so later by my husband, who asked, "What did you put in the fridge?" (I hadn't put anything in there.) But there was something in a plastic bag on one of the shelves: an untouched McDonald's salad. He...

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Helpful?
Thank ritar680
Rebecca R, Manager at Fairfield Inn & Suites Roanoke North, responded to this review

Thank you for taking the time to review your recent stay with us. While we are happy that our breakfast and night staff provided you with exemplary service, we clearly fell short on our standards of housekeeping. We appreciate you providing detail into the housekeeping oversights so that we may address these issues with our newer staff and ensure that...

Reviewed 4 weeks ago

The hotel is newly renovated and looks gorgeous. Large lobby, large breakfast area. I liked the Christmas decorations as well! Guest room was very clean. Also, Wayne at the front desk was very polite and helpful throughout our stay.

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Helpful?
Thank Phillip T
Rebecca R, Manager at Fairfield Inn & Suites Roanoke North, responded to this review

Thank you Phillip for the 5-Star Rating! We are happy to hear that you had a wonderful stay at our beautiful hotel. We look forward to seeing you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Roanoke North Daly Seven, Inc

New York City, New York
Reviewed 6 December 2016 via mobile

We drive down to South Florida from New York every autumn and this year took an alternate route. Rather than traveling on I95 straight down, we took a nice scenic drive through the Blue Ridge Mountains. Traveling through Virginia, however, was rough and tiring since the weather was very foggy with heavy rain. We decided to stop in Roanoke to...

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Helpful?
Thank Gisele C
Rebecca R, Manager at Fairfield Inn & Suites Roanoke North, responded to this review

Thank you Gisele for taking the time to review your recent stay with us. All our Executive Queen Suites are ADA compliant, which is why your upgrade moved you into a wheelchair accessible room. We have alerted our housekeeping team to check the room air quality more often going forward. Our new General Manager will also work with our check...

Montgomery Village, Maryland
Reviewed 29 November 2016

This hotel is Top Notch! Easy on and off Rt 81. Great staff and Great Breakfast. Rooms were nice and Beds were comfy. All and all a great stay! Also great that they allow pets and do not charge so much for them.

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Helpful?
Thank Paul L
Rebecca R, Manager at Fairfield Inn & Suites Roanoke North, responded to this review

Thank you Paul for the 5-Star Rating! We are happy to hear that you had a wonderful stay at our pet friendly hotel in Roanoke. We look forward to seeing you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Roanoke North Daly Seven, Inc

Reviewed 17 November 2016

Staff is outstanding, very friendly and professional. I could see them needing to do some upgrades over the next year or so for the carpets, but other than that, it's comfortable currently. Recommended.

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Helpful?
Thank Eric M
Rebecca R, Manager at Fairfield Inn & Suites Roanoke North, responded to this review

Thank you for taking the time to review our hotel! We appreciate your recommendations and are glad you found our staff to be outstanding! Please come again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Roanoke North Daly Seven, Inc

Ottawa, Canada
Reviewed 10 November 2016

Driving through to the sun....Clean comfortable and it was upgraded since we last stayed. Easy to get off and on Interstate and reception was quick and easy and room was comfortable. There is a good mexican restaurant 2 doors down from the hotel, an easy walk. Some highway noise if you stay on the back side. We were at front...

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Helpful?
Thank b c
Rebecca R, Manager at Fairfield Inn & Suites Roanoke North, responded to this review

Thank you for the 5-Star Rating! We appreciate your kind words and are glad to hear you enjoyed our clean, comfortable hotel! We look forward to seeing you again soon! Regards, Rebecca Ramey eCommerce Marketing Manager Fairfield Inn & Suites Roanoke North Daly Seven, Inc

Reviewed 24 October 2016 via mobile

I travel frequently and have stayed in many Marriotts but this was the most disappointing. Restroom was dirty, tub was clogged, floor had stains, no one at receptionist counter, and felt more like a run down motel. Unfortunately can't recommend.

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Helpful?
Thank Billy K
Rebecca R, Manager at Fairfield Inn & Suites Roanoke North, responded to this review

Thank you Billy for taking the time to review your recent stay at our hotel. We apologize that your expectations for the Marriott brand were not met at our hotel. We are concerned by your experience and will address these issues with our housekeeping staff to ensure that their work is meeting our standards and yours. Our new General Manager...

Warrenton, Virginia
Reviewed 17 October 2016 via mobile

We visited from Northern VA and front desk attendant was very helpful! Unfortunately the room she gave us wasn't completely cleaned by housekeeping and they had made the bed but that was all. We returned to the desk and she got us a new room and apologized immensely but mentioned there was a recent transition in management and housekeeping staff...

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Helpful?
1Thank Laura V
Rebecca R, Manager at Fairfield Inn & Suites Roanoke North, responded to this review

Thank you Laura for taking the time to review your recent stay with us! We are happy to hear that you enjoyed our suites and that our front desk agent exceeded your expectations for service. We apologize that your initial room was not properly cleaned, and our staff have been made aware of the oversight. We do have a new...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Welcome to the Fairfield Inn & Suites Roanoke North hotel, where we provide you with exactly the hotel experience you're looking for - a clean, comfortable room at an affordable price. You can enjoy our Roanoke, VA hotel's gym-quality fitness center and then jump-start your day with a complimentary, hot breakfast. During breakfast you'll find that we have a wide variety of choices like eggs, sausage, oatmeal, fresh fruit and yogurt. All rooms have microwaves and refrigerators. We have top of the line Internet accessibility with both wired and wireless throughout the hotel. Forget your laptop? No problem! We offer a fully functional business center including 2 PCs that will make your work away from the office a breeze. We are located only .2 miles off of Interstate 81 with Exelis, Wells Fargo, Hollins University, Pepsi Co., Advance Auto, Carpetland, Kroger and Double Envelope all located within 5 miles. Roanoke College and Virginia Tech are just minutes away. Come see the beautiful mountain views! ... more   less 

Additional Information about Fairfield Inn & Suites Roanoke North

Address: 7944 Plantation Rd, Roanoke, VA 24019-1612
Region: United States > Virginia > Roanoke
Price Range: RM549 - RM768 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Roanoke North 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Fairfield Inn And Suites Roanoke North
Fairfield Inn & Suites Roanoke North Hotel Roanoke
Fairfield Inn Roanoke
Fairfield Roanoke
Roanoke Fairfield Inn
Hotel Style:
#11 Family Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Roanoke North staff and other travellers.
2 questions
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Spring Hill, Florida
3 months ago
Spring Hill, Florida
3 months ago

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Questions? Get answers from Fairfield Inn & Suites Roanoke North staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid room next to kitchen.”
 of 5 bubbles MarkN157, 26 Dec 2016 | Read review
“Request an upper floor to avoid being near rooms with pets; pet owners often request lower-floor rooms, for ease of taking pets outside.”
 of 5 bubbles ritar680, 21 Dec 2016 | Read review
“Front facing rooms have a nice view”
 of 5 bubbles 560phillipt, 13 Dec 2016 | Read review
“Front facing rooms are away from Interstate.”
 of 5 bubbles 664bc, 9 Nov 2016 | Read review
“Room 120 has a king-size bed and whirlpool and is on the ground floor.”
 of 5 bubbles UrszulaC, 6 Sep 2016 | Read review
5 of 5
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