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Fairfield Inn & Suites Roanoke North

231 reviews
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Traveller (23)
Room & Suite (40)
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Overview
  • Excellent48%
  • Very good31%
  • Average13%
  • Poor7%
  • Terrible1%
Travellers talk about
“front desk”(27 reviews)
“waffles”(15 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star Hotel
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (231)Write a Review
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4
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LanguageEnglish
105
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32
18
4
Show reviews that mention
All reviewsmarriott rewardsfront deskwafflesroad tripfree breakfastrecommend this hotelwould stay here againhousekeeping staffgreat stopbreakfast roomclean hotelbreakfast barnext morningcookiesoutdoor pooleasy accessking bed
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31 - 35 of 231 reviews
Reviewed 29 June 2017

My wife and I recently stayed at the Fairfield. I had a job interview and was not sure how long I would be. The staff was so helpful and friendly telling us not to worry and my wife had full use of the hotel while...More

Thank Janet B
Response from Rebecca R, Manager at Fairfield Inn & Suites Roanoke NorthResponded 29 June 2017

Thank you for the 5-Star review! We are happy to hear our staff helped to create a place to relax for you and your wife during the stress of your job interview. We hope you get a job offer! Good luck! Regards, Rebecca Ramey eCommerce...More

Reviewed 27 June 2017

My husband and I stayed here one night when traveling through the area, staying on points. The view from our room of the mountains in front of us was wonderful and even got to see a rainbow over the mountains from a short rain. Our...More

Thank Anne M
Response from Rebecca R, Manager at Fairfield Inn & Suites Roanoke NorthResponded 29 June 2017

Thank you for taking the time to review your recent experience at our hotel! We love to hear that you enjoyed our beautiful mountain views, and that you even got to witness a rainbow over the mountains! We apologize that the position of the AC...More

Reviewed 19 June 2017

On the second day of my two-night stay here, my key didn't work in the door of my room at the end of a day away, so I took it down to the front desk. The manager on duty said (in an unpleasant way) that...More

2  Thank pb1550
Response from Rebecca R, Manager at Fairfield Inn & Suites Roanoke NorthResponded 22 June 2017

Thank you for taking the time to review your recent experience at our hotel. We apologize that the communication from our staff member fell below our standards of courtesy and care. We will be investigating your situation to ensure that we provide our guest with...More

Reviewed 18 June 2017

This was the second time we've stayed at this motel. Both times we found the facilities to be very clean and well kept. The room was clean and the bed was very comfortable. The staff was very friendly and helpful. Natashia had great recommendations for...More

Thank Patricia P
Response from Rebecca R, Manager at Fairfield Inn & Suites Roanoke NorthResponded 22 June 2017

Thank you Patricia for the 5-Star review! We are happy to hear that you had another exceptional stay and that Natasia took great care of you. All of our staff, from housekeeping and maintenance to our front desk and breakfast teams, work hard to provide...More

Reviewed 16 June 2017

Don't miss staying at the Marriott Fairfield Inn in Roanoke. The location was perfect for me...just north of Roanoke off of I- 81. It appears that the hotel was recently renovated and if not it is exceptionally well kept. During my 4 day journey this...More

Thank Robert A
Response from Rebecca R, Manager at Fairfield Inn & Suites Roanoke NorthResponded 17 June 2017

Thank you Robert for the detailed 5-Star review! We are happy to hear that you had an exceptional stay and that our well maintained hotel felt brand new. All of our staff, from housekeeping and maintenance to our front desk and breakfast teams, work hard...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$122 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Roanoke
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$122 - US$205 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Roanoke
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (23)
Room & Suite (40)
Dining (7)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
Ask a question
Norma M
10 October 2016|
AnswerShow all 2 answers
Response from Rebecca R | Property representative |
Hi Norma, I represent our hotel and here is our pet policy: 2 pets 50 pounds or less allowed with USD 50 per night non-refundable fee
0
Votes
Norma M
10 October 2016|
AnswerShow all 3 answers
Response from Rebecca R | Property representative |
2 pets 50 pounds or less allowed with USD 50 per night non-refundable fee
1
Vote
Room Tips
"Excellent breakfast!"
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"Everything you need is here. They have a wonderful breakfast buffet!!"
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"Fantastic views on the front side of hotel."
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"As typical, higher floors seem to be quieter/less traveled."
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