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Residence Inn Roanoke Airport

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#15 of 40 Hotels in Roanoke
Certificate of Excellence
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1 room 2 adults 0 children
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Residence Inn Roanoke Airport
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190 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Hampstead, MD
Reviewed 11 November 2014

Very nice stay at the Residence Inn in Roanoke. Friendly, courteous staff, clean room - what more do you need on a business trip. Nice lobby and billiards room, decent gym. Only a few minutes from a large mall with multiple restaurants and close to the airport as well. Definitely would stay there again.

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Helpful?
Thank sladerer
Anita A, Director of Sales at Residence Inn Roanoke Airport, responded to this review

Thank you for your kind feedback. We truly try to go above and beyond for our guests. We look forward to having you back with us when your travels bring you to Roanoke. Again, many thanks for staying with us! We truly value your business.

Waldorf
Reviewed 30 October 2014

The hotel was on the other side of I-581 from a large mall and an abundance of eating places. It was very close to the airport. I was not bothered by airplane noises. The hotel is typical Residence Inn, which I like very much. This hotel seemed a bit older that the ones I am used to staying in, so...

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Helpful?
Thank tivm254
Anita A, Director of Sales at Residence Inn Roanoke Airport, responded to this review

Thank you so much for staying with us while in Roanoke! Our number one mission is to meet and exceed our guests expectations. We strive hard to maintain our facilties to the highest standards of guest satisfaction. We do value or guests and their feedback so again, thank you so much for your feedback. We look forward to seeing you...

Birmingham, Alabama
Reviewed 10 October 2014

We stayed here twice in early October, and we were very pleasantly surprised! We normally try to stay at Residence Inn's since they're generally nice, in convenient locations, and offer a complimentary breakfast. Based on our experiences with this hotel, it's a cut above the average Residence Inn. Rooms were nice and clean. We thought the internet speed was more...

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Thank CT7400
Reviewed 19 September 2014

I stayed here for 3 months back in 2012 while in America on a work trip. The rooms are very spacious. Kitchen, living room, bedroom, closet and bathroom. Big screen TV which can be turned to face the living area or the bed which was very handy. The staff are very friendly and approachable, by the time your ready to...

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Thank B C
Washington DC, District of Columbia
Reviewed 28 August 2014

I stayed here one night while traveling to NC. My husband and I are Marriott Rewards members and always stay in Marriotts when possible. This hotel met my expectations. The overall hotel appearance was neat and clean. The breakfast is alway a bonus because there are alway healthy options. I used the gym twice and found it stocked with towels....

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Thank Gudewich
Wetumpka, Alabama
Reviewed 26 August 2014

This was our first hotel as we were passing through on a long trip. The hotel didn't seem too bad. Overall average, and they did offer the military rate. Morning breakfast was adequate with some fruit options.

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Helpful?
Thank COBB64
Ops_Director_Josh_G, General Manager at Residence Inn Roanoke Airport, responded to this review

Dear Guest, Thank you for your recent stay with us. We are sorry that you feel your stay was just average as we strive to make sure each stay for our guests is a very positive experience. Should your travels bring you this way again we hope you will give us another

Virginia Beach, Virginia
Reviewed 26 August 2014

I stayed at this hotel exclusively when I travelled to Roanoke (6 times a year). Stayed there two weeks ago and found what I saw on my previous two trips. Rooms a little dirtier, meals a bit skimpier, and the internet still was VERY slow. I had hoped to see improvement but 3 strikes and yer out. Will head to...

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Helpful?
Thank edbatizu
Ops_Director_Josh_G, General Manager at Residence Inn Roanoke Airport, responded to this review

Dear Guest, Thank you for your recent stay with us. I am sorry that your stay was not a positive a stay. We are currently working with our internet provider and are very close to a big increase in our internet service for all guests. Additionally we have started the new Marriott social program that has added some real nice...

Reviewed 24 August 2014

We spent three nights at this hotel.our room was never made up. It's unbelievable. When we complained after the first night we were of course assured that it would be made up the next day. ( We were told the maids had all left for the day by the time we came back to discover our unmade room.) Beyond the...

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Helpful?
Thank madhatterinva
Ops_Director_Josh_G, General Manager at Residence Inn Roanoke Airport, responded to this review

Dear Guest, Thank you for your recent stay with us. We are very sorry that we did not meet your expectations. I can assure you we will use your feedback to follow up with training and any coaching that needs to take place to ensure this does not happen for you or future guests. Should your travels bring you this...

Columbia, South Carolina
Reviewed 13 August 2014

We stopped at the Residence Inn in Roanoke on our way back from New England. We found the room to be very nice, with ample room. The hotel had a free supper and free breakfast. Both meals were very good. The staff were very nice and helpful! We would definitely recommend the Residence Inn at the Airport. Bruce and Janet...

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Thank Bruce B
Franklin, Massachusetts
Reviewed 8 July 2014

We would stay here again. Staff was nice and the breakfast was pretty good. Rooms were clean. We were told that animals are usually kept to the first floor but we were put in a room on the third floor right next to two noisy corkies. This was after asking the check-in person to put us in a room that...

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Helpful?
Thank sunnysal
Ops_Director_Josh_G, Manager at Residence Inn Roanoke Airport, responded to this review

Thank you for taking time to review our property. We are a pet friendly hotel, but having pet hairs in the room should not happen to any of our guests. We deep clean all of our rooms after a pet stays, and clearly we failed in this instance. We do try to keep all pets on the first floor but...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Roanoke Airport

Address: 3305 Ordway Dr NW, Roanoke, VA 24017-1916
Region: United States > Virginia > Roanoke
Price Range: RM616 - RM889 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Roanoke Airport 3*
Number of rooms: 80
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Also Known As:
Residence Inn Roanoke Airport Hotel Roanoke
Roanoke Residence Inn
Hotel Style:
#8 Family Hotel in Roanoke
#13 Business Hotel in Roanoke
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Roanoke Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor the was very quit with no one above.”
stevenmA2652IL, 24 Dec 2016 | Read review
“Corner suites have fireplaces!”
SGTHoepful, 25 Oct 2016 | Read review
“Our families stayed on different sides of the hotel and all was good!”
steelr98, 16 Oct 2016 | Read review
“Try not to get the two-bedroom suites next to the ice machines.”
KateDK, 20 Aug 2016 | Read review
“A room away from the pool is quieter”
Zukracer, 10 Aug 2016 | Read review
5 of 5