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Holiday Inn Express & Suites Charlottesville - Ruckersville

337 reviews
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Traveller (5)
Room & Suite (25)
Dining (6)
Overview
  • Excellent53%
  • Very good30%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
“dunkin donuts”(23 reviews)
“front desk”(42 reviews)
“fitness center”(9 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
2.5 Star Hotel
All hotel details
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Reviews (337)Write a Review
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Traveller rating
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10
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170
103
34
17
10
Show reviews that mention
All reviewsdunkin donutsfront deskfitness centercomplimentary breakfastrooms are comfortablethe breakfast areathe hotel is cleanfree internetnice stayking suitestaff was very friendly and helpfulcoffee makerone night stayeasy accessairportratesmicrowave
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11 - 15 of 334 reviews
Reviewed 27 August 2017

Nice hotel that looked new or recently renovated. The room was clean and quiet. Front desk was pleasant and helpful. Food choices for dinner were relatively limited near the hotel but about 15 minutes down the road there is every restaurant you can think of....More

1  Thank woodytoepath
Reviewed 22 August 2017

My wife and I stayed here for one night in room 130 in early July 2017. My GPS was unable to find this hotel and we spent a little bit of time searching. The signage could certainly have been better to help us. We found...More

1  Thank PhilosophicalOldGuy
Reviewed 29 July 2017

We checked in very late and were greeted by Amy at the front desk. We were made to feel very welcome, and could have not asked for better service. We will definitely stay here again! Stayed in room 302. It was spacious and very clean...More

Thank hardhindsa2016
Reviewed 17 July 2017

Don't ask for adjoining rooms. You won't get them. They're not even that busy. They just don't care. Veronica, the sales manager made a really poor effort in trying to address any concerns. We also had to pay 50% over the advertised rate to get...More

Thank settlejc
Reviewed 4 July 2017

I always stay at IHG Hotels and though this was a nice place to stay, the customer service is lacking. I arrived after 2pm and asked to check in. The desk clerk said, "You can't check in until 3". I told her I'm a Spire...More

Thank Gary D
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Self-Serve Laundry
Conference Facilities
Airport Transportation
Banquet Room
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$91 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$91 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5)
Room & Suite (25)
Dining (6)
Pool & Beach (3)
Hotel & Grounds (21)
Business Centre & Event Rooms (5)
Bathroom (4)
Questions & Answers
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Dan E
28 October 2015|
AnswerShow all 2 answers
Response from Raj D | Property representative |
We are renovating our guestrooms currently.
0
Votes
robin c
23 January 2015|
AnswerShow all 3 answers
Response from Matthew S | Reviewed this property |
Just the complimentary breakfast. There is a Dunkin Donuts in the parking lot but they are not open late.
0
Votes
vld45
29 November 2014|
Answer
Response from pbjill |
Our hotel does not have pet friendly accommodations. However the Best Western Zions Crossroads on the other side of Charlottesville is pet friendly. Please call our hotel directly If we can be of any further assistance at... More
0
Votes
Room Tips
"Wide range of rooms available"
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"Stay elsewhere."
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"If you drive in to Charlottesville, be prepared for wacky drive patterns; you may need to move over several..."
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"Odd rooms are on the backside, but really, there don't appear to be any bad rooms."
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