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I just checked into this hotel and the first impression is the staff. The woman working the front desk was not at all friendly, she made me feel like I was an inconvenience to her. I got to my room and there was someone's drink...More
Thank Tracy H
Response from Duncan O, General Manager at Courtyard Richmond AirportResponded 1 week ago
I want to take this opportunity to apologize to you for this treatment that you got at the Front Desk. I am investigating this. I will get to the bottom of this and make sure that this doesn't happen again. This is not the fabric...More
Very close to the airport with 24/7 on demand shuttle service. Front desk clerk very friendly but did not remind me of my 400 bonus points and free drink/snack on check in. Fitness center is small but all the equipment works. Room - saw a...More
Response from Duncan O, Guest Relations Manager at Courtyard Richmond AirportResponded 3 weeks ago
My Apologies to you for the inconveniences during your stay. This is not what we are made of. As a Platinum Marriott Rewards member, you need to be reminded and appreciated for your loyalty, luckily the 400 bonus points you are talking about...More
Lobby and room furnishings were updated and current. Very close to the airport. Several restaurants and grocery stores close by. Bathroom was outdated and not 100% clean (floor). But overall a very good place. Front desk receptionist was very pleasant. Check in was quick.
I stayed one night here while in Richmond to attend a bridal shower. My room was clean and well maintained with a very high ceiling. As a result, it was a little chilly (warm air rises) as the weather was unusually cold and rainy. The...More
Response from Duncan O, General Manager at Courtyard Richmond AirportResponded 6 August 2017
I thank you so much for the response, I am glad you did enjoy your stay with us. I am sure this made the bridal shower much more enjoyable. Kindly please let me know if you are coming this way again, I will be...More
Prior and after returning for a trip, we stayed at the Courtyard Richmond Airport. Its location is just five minutes from the airport. Upon check-in we were assigned a room, quite and the service was outstanding. After check-in we ask for the shuttle, which took...More
1 Thank 688Charles43
Response from Duncan O, General Manager at Courtyard Richmond AirportResponded 25 July 2017
I am really happy with the comments that you gave regarding my hotel. Thanks so much. I am however concerned by the fact that you rated me as a One. I thought your entire stay was superb and I believe with the remarks you gave,...More
US$113 - US$190 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#4 Romantic Hotel in Sandston
#5 Business Hotel in Sandston
#5 Family Hotel in Sandston
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Courtyard By Marriott Richmond Airport Hotel Sandston ,