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Hilton Garden Inn Richmond Airport

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Hilton Garden Inn Richmond Airport
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428 Reviews from our TripAdvisor Community

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Showing 425: English reviews
Parsonsburg, Md
Reviewed 2 July 2016

We will definitely stay there again. HGI never let's us down. Huge pretty lobby; receptionist was very nice; quick and easy check in; halls were bright and clean; room was exceptional and spacious; lots of outlets for our 4 phones; email checkout; I don't think breakfast was included, although coffee station was available; we did have breakfast in restaurant and...

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Helpful?
Thank 1SGRetiredArmy
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

Virginia Beach, Virginia
Reviewed 2 July 2016

Excellent staff. Greeted with a smile. Efficient staff. Very willing to help and kept a smile on their faces. I wasn't too happy with the ultra sticky floors in their elevators and bathroom. The bed was the big surprise for me. I did not expect a memory foam to be so incredibly restful--Boy was I wrong! I laid down for...

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Helpful?
Thank 613lanettel
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

Lower, Alabama
Reviewed 1 July 2016

It was a great stay. You just have to mind the front desk manager named Tina attitude. She was very nasty because I chose to pay with cash. Every other guest around me was being offered water and wake-up calls and she offered me nothing but her attitude....

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Helpful?
Thank Natoya C
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

Jacksonville, Florida, United States
Reviewed 30 June 2016

Nice hotel easy to get in and out the breakfast was good I would go back. Rooms are a little small but very good Staff was helpful the food at the restaurant was OK but that's what you expect of hotels

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Helpful?
Thank Robert R
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

Reviewed 29 June 2016

I was here for my brothers wedding, they allowed my family to hang in the hotel for a while :) From what i hear they had 4 total wedding parties in this hotel at the same time. The staff is very friendly, and will do anything to make your stay much better

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Helpful?
Thank David R
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

south riding, United States
Reviewed 28 June 2016

I loved the convenient location, the very helpful and caring staff (especially Paula!)...they were truly personable, and seemed to really care and want every single detail to be perfect and comfortable for us. Loved the microwave, fridge, and coffee maker, too! Super comfy bed!

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Helpful?
Thank Philip And Lund... D
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

Greenwood, South Carolina
Reviewed 27 June 2016

The staff was very friendly and accommodating. Very helpful when we needed something. I would highly recommend this hotel. Also the food was very good. Stayed for 3 nights and each meal at the hotel was good.

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Helpful?
Thank LHW57
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

Charleston, South Carolina
Reviewed 25 June 2016 via mobile

Visited Hilton Garden Inn for the week and must say it was a splendid stay. The hotel staff was very outstanding as well as the rooms and food. Spent most of the time in the patio area mingling with friends. Will say the dining is expensive here but is worth the price. My group however got breakfast negotiated in our...

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Helpful?
Thank PDJCSU19
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

Lisle, New York
Reviewed 24 June 2016

Nice hotel ample parking and convenient location very friendly staff and I love the fact they have a jacuzzi in the pool area. There's a bar in the lobby area that offers dinner or bar foods which was awesome oh and Cocktails!

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Helpful?
Thank 448tameraw
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

Reviewed 10 June 2016

Only second visit but staff already knew me by name. Excel in service delivery and meeting customers needs. Breakfast was good but dinner was excellent. Not what I expected for hotel food. Vegetables in my pasta were cooked to perfection.

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Helpful?
Thank Marissa M
melanie_culbreth, General Manager at Hilton Garden Inn Richmond Airport, responded to this review

I wanted to personally thank you for taking the time out of your schedule to fill out a survey on our property from your recent stay with our property. We are so pleased to see that you enjoyed your overall experience and greatly appreciate the positive ratings. It is always a true pleasure to know when our staff members are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff

Additional Information about Hilton Garden Inn Richmond Airport

Address: 441 International Center Dr, Sandston, VA 23150-1336
Region: United States > Virginia > Sandston
Price Range: RM622 - RM871 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Richmond Airport 3*
Number of rooms: 130
Reservation Options:
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Also Known As:
Hilton Garden Inn Richmond Airport Hotel Sandston
Hotel Style:
#1 Romantic Hotel in Sandston
#1 Business Hotel in Sandston
#4 Family Hotel in Sandston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Richmond Airport staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Richmond Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You'll be near the airport, there are no quiet rooms”
 of 5 bubbles SharpShoey, 3 Oct 2016 | Read review
“Make sure your not close to the elevator. Get top floor if you can.”
 of 5 bubbles M2593DSdm, 31 Jul 2016 | Read review
“Ensure you discuss the issue with cell reception and get a guarantee that you will have it!”
 of 5 bubbles RussDizzle, 25 Jul 2016 | Read review
“If looking for a hotel with restaurant and with bar..this is the one for you!”
 of 5 bubbles lakidac2015, 6 Dec 2015 | Read review
“The restaurant has some awesome food”
 of 5 bubbles 80bobs, 25 Oct 2015 | Read review
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