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Residence Inn Springfield Old Keene Mill

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Traveller (41)
Room & Suite (53)
Dining (6)
Overview
  • Excellent71%
  • Very good21%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“parking garage”(17 reviews)
“trader joes”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Shuttle or Taxi Services
Suites
3 Star Hotel
All hotel details
Offers from Residence Inn Springfield Old Keene Mill
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Offers from Residence Inn Springfield Old Keene Mill
Special Offer: Member Rates
Hotel packages
Hotel deals
Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (298)
There are newer reviews for Residence Inn Springfield Old Keene Mill
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203
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LanguageEnglish
203
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All reviewsparking garagetwo bedroom suitetrader joesfull kitchendining tableawesome customer servicedc areaoatmealsecond homefull sizehome away from homefree breakfastwould stay againhotel is cleaneach morningclose proximitysitting area
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91 - 95 of 296 reviews
Reviewed 16 December 2015

Stayed for two weeks. Friendly staff, normal space for a room in a Residence Inn. Breakfast always the same and gets old, but hotel is in an excellent location for food. Many restaurants nearby, as well as a Giant grocery store and Trader Joes within...More

Thank Gordon H
Response from nancy p, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 17 January 2016

Dear Gordon H, Thank you so much for staying at the Residence Inn Springfield. I am glad you had a wonderful stay with us, and thank you for taking the time to tour our area. I will share with my team. We look forward to...More

Reviewed 4 December 2015 via mobile

During Thanksgiving holiday my family and I were pleased with the accommodations of this hotel. I was happy to see that everyone we came into contact was very helpful with all our needs. I have to commend a few of the employees who made our...More

Thank Hanover2000
Response from nancy p, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 5 December 2015

Dear Hanover2000, Thank you so much for staying at the Residence Inn Springfield. Glad to hear we made your stay the best! I will personally share your wonderful comment with my team. We appreciate your feedback; we hope to see you and your family. Warmest...More

Reviewed 2 December 2015

The service was excellent. The rooms were clean and you had excellent choices of channels on the TV, including premium channels. The hotel was located off several major highways with easy access. The choice of breakfast was also good.More

Thank Lawrence W
Response from nancy p, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 3 December 2015

Dear Lawrence W, Thank you so much for staying at the Residence Inn Springfield. I am truly proud of my team for making your stay pleasant. Glad you were able to experience most of our amenities. We look forward to see you and your family....More

Reviewed 22 November 2015 via mobile

I have been staying in this hotel for the last 2 months for business purposes . They are suppose to charge my stay to a corporate account but this is the third time they have charged to my credit card. Please we aware if you...More

2  Thank deyadira
Response from nancy p, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 22 November 2015

Dear Deyadira, Thank you so much for continuing to stay at The Residence Inn Springfield. Please accept my sincere apologies for the inconvenience you have been encountering. Our mission is for our guest to have a smooth check-in and check-out, I will personally speak with...More

Reviewed 19 November 2015

We were pleased with our stay here. The Inn itself is clean and well maintained. We were impressed by the courtyard entrance and happy with all staff we encountered. The room was fine and the bed was very comfortable. At breakfast I was disappointed there...More

Thank peterandchris
Response from nancy p, Guest Relations Manager at Residence Inn Springfield Old Keene MillResponded 22 November 2015

Dear Peterandchris, Thank you so much for staying at the Residence Inn Springfield. Our wonderful staff continues to maintain the hotel spotless, and as mentioned our staff is Wonderful. Thank you for your feedback, I will personally share it with the other departments. We look...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$126 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$126 - US$273 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Springfield
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (41)
Room & Suite (53)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
merlemom
14 May 2017|
Answer
Response from lm0s0 | Property representative |
The hotel is 11.6 miles from Mount Vernon, about 20 minutes drive.
0
Votes
fjmetcalf
20 August 2015|
Answer
Response from Meg A | Property representative |
Yes, we do! It is available Monday-Thursday each hour on the hour 7am-10pm. Friday-Sunday 7am-8pm each hour on the hour. Hope that helps!
0
Votes
Room Tips
"Being on the third floor was comforting just in case of an emergency."
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"I've seen guests with pets in their rooms. If you have allergies, make sure you request a room that has..."
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"Pick a room with a Northern view of the tall neighborhood trees of Springrfield."
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"All rooms seem remodeled and quiet"
Read review
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