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Extended Stay America - Washington, D.C. - Springfield

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Traveller (9)
Room & Suite (12)
Dining (1)
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Overview
  • Excellent48%
  • Very good20%
  • Average8%
  • Poor7%
  • Terrible17%
Travellers talk about
“front desk”(61 reviews)
“laundry room”(8 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Rooms
Fitness centre
Kitchenette
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Washington, D.C. - Springfield
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Rooms
5 Jun6 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (239)
There are newer reviews for Extended Stay America - Washington, D.C. - Springfield
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Traveller rating
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42
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LanguageEnglish
110
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All reviewsfront deskhome away from homelaundry roomspecial thanksenjoyed my staycomfortable stayrooms are cleandc areaspringfield mallkhalidmetrosamappliancesaccommodationsfreeway
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71 - 75 of 238 reviews
Reviewed 12 June 2015

The location is great, especially for the price since most other hotels cost twice as much. With very simple amenities, this is not a Hilton or Marriott hotel, but an attempt at offering a very basic place to stay in the DMV area. However, it...More

Thank Justin L
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 1 July 2015

Thank you for taking the time to write a review of your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the cleanliness issues you experienced. As this hotel’s manager, I can assure you that...More

Reviewed 11 June 2015

I had gotten in late after my flight from Baltimore and we chose this hotel because it was close to the Metro so we could ride into DC the next day. the night clerk was less than friendly to see us come and was even...More

Thank Sulta B
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 1 July 2015

Thank you for taking the time to write a review of your stay. Please accept our apologies for the service issues you experienced during check-in. In response to your feedback, I will be meeting with our staff to review the importance of providing each guest...More

Reviewed 8 June 2015

Location is great for Metro boarding to DC. No one at the front desk at check-in or check-out. Hallways/stairwells do not smell good at all. Exercise room has no sweat towels or sanitizer towels which we have never seen before. Room was slightly dirty upon...More

Thank peg2267
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 12 June 2015

Thank you for taking the time to write a review of your stay. Please accept our most sincere apologies for not having extra towels or sanitizing wipes for the gym as well as the cleanliness of your room. To prevent this from happening again, our...More

Reviewed 7 June 2015

The general manager of this hotel, Julia, is simply stellar. Her warm, friendly personality always lifts your spirits as soon as you walk in the door. In addition, she resolves any problems or concerns as quickly as is humanly possible. She has obviously hired people...More

Thank march566
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 12 June 2015

Thank you for taking the time to post a review of our hotel. I am so glad to hear that you were pleased with the great service provided by our wonderful staff. I will be sure to share your kind remarks with our entire team....More

Reviewed 3 June 2015 via mobile

Great place very friendly staff... For ppl who say the staff aren't nice remember u have to show kindness to receive it... This is my 3rd or 4th time staying here n i have yet to have a problem wit the staff or the room....thank...More

Thank islander4u671
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - SpringfieldResponded 11 June 2015

The staff and I read your review, and would like to thank you for writing such wonderful review about your stay. We are glad to know we exceeded your expectations. Thank you again for your kind words. The staff and I would love to provide...More

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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast included
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$94 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Springfield
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$94 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Springfield
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (9)
Room & Suite (12)
Dining (1)
Questions & Answers
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Jessica E
26 December 2016|
Answer
Response from Rohini H | Reviewed this property |
They are not a full service hotel to provide shuttle services. They are a low end hotel with mold, bugs, rust and torn bedspreads. Please spend your funds at a Hilton or Marriott or Starwood property where for the same... More
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Votes
Room Tips
"Stay somewhere else."
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"check with front desk"
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"Just don't stay here, not a safe location."
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"If you can upgrade to the large suite, do so.."
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