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All reviewsshuttle servicewafflesmetro stationcoffee machinedc areafree shuttlerefrigerator and microwaverestaurants in the areaexcellent breakfastlifeguard on dutyfresh fruitfree breakfastconvenient locationhot breakfastrampcerealhighway
We always enjoy a good Best Western. This was not one of the best. It was raining when we arrived. The office where you check in and have breakfast is not attached to the rooms. You must go outside to another building.
When checking in...More
Ive spent a lot of time in Springfield, Virginia hotels over the last six months constantly avoiding the Best Western based on my opinions of the chain it self. Boy, was I wrong. All of my regular hotels were booked up so I booked what...More
3 Thank Brian S
Response from Al S, Manager at Best Western SpringfieldResponded 24 October 2017
Thank you for giving us your feedback regarding your recent stay at our property.
I am glad to know that you had a wonderful experience while staying with us and will be returning to our hotel. Also, we are delighted to know that you will...More
When I arrived at this hotel I wasn’t expecting a lot because it is a 2 star. I wasn’t however prepared for quite how bad it was. The staff were regimental about times and were not even willing to consider checking you in 15 minutes...More
Response from Al S, General Manager at Best Western SpringfieldResponded 4 weeks ago
I would like to apologize for the issues you had while staying with us. I will look into all of the issues and address them with my staff so these issues do no arise in the future. I hope you will accept our apology and...More
This hotel is very bare bones and basic. The room reminded me of my college dorm room. It was clean. Breakfast is included but be sure you get there early. We got there during the last 20 minutes and the staff was angrily telling us...More
The staff was great. Everyone was kind, friendly and helpful. Daniel and Danella at the front desk were exceptional. Valerie,Mills and Vundee were great, too . I will stay here the next time we are in town.
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Response from genealogynut | Reviewed this property |
This hotel is surrounded by commercial development. Within a mile or so are at least two grocery stores: an Aldi (in a small strip center) and a Giant Food (in Springfield Plaza). You can also buy food at the Target in... More
This hotel is surrounded by commercial development. Within a mile or so are at least two grocery stores: an Aldi (in a small strip center) and a Giant Food (in Springfield Plaza). You can also buy food at the Target in nearby Springfield Town Center.