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All reviewsgolf course viewkids eat freeonsite restaurantroom was cleanrestaurant staffroom facinga pet friendly hotelminute driveoff the highwaygreat stopdowntown stauntonstaff was friendlyparking lotstayed one nightdogselevatorchannels
Great hotel beds where very comfortable and Derek at the front desk was so professional and courteous.and they where pet friendly which is a plus in my book, We ate at the restaurant which is down stairs food was delicious
Response from HolidayInnStaunton, Guest Relations Manager at Holiday Inn Staunton Conference CenterResponded 5 days ago
janetmchenry Thank you so much! We are thrilled you enjoyed our front desk team, food in the restaurant and that we love our furry friends here at the Holiday Inn Staunton! Hope to welcome you back soon.
As a business traveler, I just hate doing my expenses. Well, my Amex was cutoff until I submitted a report. Thank you for saying "you need to call your bank", instead of DECLINED!!
Everything was resolved within an hour. Very clean room and having a...More
1 Thank Nancy-Annette C
Response from HolidayInnStaunton, Guest Relations Manager at Holiday Inn Staunton Conference CenterResponded 14 April 2018
Nancy it so thrilling to hear how your situation was handled and furthermore the impression it made on you. My staff read your review and it made their day! The Holiday Inn Staunton team are all hard workers and we love our jobs. I certainly...More
The hotel is beautiful. The staff can't do enough for you ! Heather ( Banquet Server ) and Jaime ( Banquet Mgr ) are 2 wonderful hard working people always making you feel like a VIP ! Front desk staff are personable, knowledgeable of the...More
Response from HolidayInnStaunton, Guest Relations Manager at Holiday Inn Staunton Conference CenterResponded 1 week ago
I happen to wholeheartedly agree about Heather, Jaime, and our Front Desk team! We have some rock-star team members and absolutely amazing guests obviously! Thank you so much for taking your time to share your experience at the Holiday Inn Staunton. We love the feedback...More
Jamie/Heather and entire staff were really great during my stay. Work travel can be tasking but the service and impeccable rooms really made my stay feel like home.The views in this area are really nice, and if you are a golfer will love the convenience...More
Thank Joye T
Response from HolidayInnStaunton, Guest Relations Manager at Holiday Inn Staunton Conference CenterResponded 3 weeks ago
Joye I cannot express my thanks enough for your amazing comments about our banquet staff! They are so friendly and professional and I am glad you noticed. And yes the golf course is literally beside our hotel you don't have to get in your car!...More
The service at this hotel was all around great! When we checked in we needed to switch the room we initially had and it was done without any issue! Our waitress Tammy in the restaurant was a ROCK STAR! Being from New Orleans, I'm very...More
Thank Blair D
Response from HolidayInnStaunton, Guest Relations Manager at Holiday Inn Staunton Conference CenterResponded 4 weeks ago
Blair how wonderful! Tammy and I and the rest of our team are so proud to know you had excellent customer service while dining in the restaurant! The Holiday Inn Staunton team work very hard and I cannot thank you enough for taking the time...More